COVID-19 Update (Coronavirus)

Whatever Alert Level, all our practices are here to continue providing health care for you. Please phone us to book your appointment.

- For the Ministry of Health's latest official COVID-19 update - click here

- For NZ Government information on uniting against COVID-19 and how together we can slow the spread - click here

- Phone your local GP practice or Healthline if you have or had a cough, cold or flu-like symptoms or are concerned about coronavirus 

Our practices in Alert Level 3

While Auckland is in Alert Level 3 - consults at our Auckland practices are through phone or secure video. Phone our reception team to book your appointment. Anyone needing to visit the practice in person will be asked to call on arrival and wait in your car to be assessed.

  • Your doctor or nurse will continue to provide care for urgent issues, management of long-term conditions, mental health consultations, prescriptions of medication and the treatment of common illness
  • We can refer you to specialists and for other treatment if needed
  • It is important to still contact your health professional or Healthline (0800 611 116) as you normally would
  • You can access all the treatments, vaccinations and medicines you need to stay well, whether or not the care you need relates to COVID-19
  • Cervical and breast screening programmes will operate under Alert Level 3 at this stage

Our practices in Alert Level 2

With all other communities across New Zealand (excluding Auckland) in Alert Level 2 - consults are through phone or secure video, and in person (face-to-face) when you need them. To ensure everyone gets the help they need, we'll be screening all appointment requests which may involve phoning you back with more details.

  • Your doctor or nurse will continue to provide care for urgent issues, management of long-term conditions, mental health consultations, prescriptions of medication and the treatment of common illness
  • We can refer you to specialists and for other treatment if needed
  • It is important to still contact our practices or Healthline (0800 611 116) as you normally would
  • You can access all the treatments, vaccinations and medicines you need to stay well, whether or not the care you need relates to COVID-19
  • All usual primary care continues including screening, acute care, long-term condition support, preventative services, antenatal and newborn care, and routine health needs such as mental health consults, prescription of contraception and other medication and treatment of common illnesses.

Look after your own health - how to stop the spread of infection

  • Regularly wash your hands (for at least 20 seconds with warm water and soap and dry thoroughly)
  • Cover your mouth and nose when you sneeze
  • Stay home if you’re sick
  • Avoid close contact with anyone with cold or flu-like symptoms
  • If you do feel unwell you should avoid public gatherings and events
  • On current advice, hand and cough hygiene are more effective than masks for reducing the spread of coronavirus

Rest assured, we are here to help keep you well and safe. Thanks for your patience and continued support. Kia kaha

 

If you have a medical emergency call 111 immediately