The Doctors Ti Rakau

The Doctors Ti Rakau are a family friendly,welcoming medical practice that provides you with General Practice health care as well as Urgent Care services for accidents, injuries and other unexpected illness. We are still open and here to help you and your family. During COVID-19 please follow the instructions at the front door when you arrive so we can prepare to welcome you.

If your normal GP or medical centre is closed during COVID-19, give us a call 09-273 8980, we can do phone consultations to help you even if you are not enrolled with us

The Doctors Ti Rakau is a designated COVID-19 Swabbing Site

If you have a cough, shortness of breath, sore throat, fever, runny nose or sneezing, please contact the clinic on 09 273 8980 to arrange for a time to be swabbed by our friendly team.  COVID-19 testing is FREE - you will not be charged for your swab.

You can also send us an email to - please use 'COVID Test' as the subject and include the following:

  • Full name
  • Date of Birth
  • Address
  • Contact phone number
  • Details of the symptoms you are having (including the date they started)

PLEASE NOTE:  The safety and well-being of our patients and staff is a priority for us, and so patients visiting for COVID-19 swabbing are directed to a different parking area, away from the main entrance. Swabs are carried out in your car where possible, and if an assessment is required, this is done in an isolation room.  

This means that if you need to visit the clinic for another reason, for example your flu vaccine, you will not be exposed to any areas where COVID-19 swabbing is taking place.

Testing is a vital part of stopping the spread of COVID-19, and we are happy to be helping with this part of the response plan.

Manage My Health online booking for phone consults

To protect our patients, staff and community, from Monday 30 March we will be doing online booking for phone consultations. Normal charges will apply. By introducing a telephone strategy, we will reduce the risk of an infected person visiting our practice and ensure we can continue meeting demand for other patients who need care throughout this trying time.

Click here for more information.

We will endeavour to keep to the time schedule but pressure on the medical centres may make the exact time hard to keep to. Rest assured we will be ringing you. We appreciate your patience and understanding and want you to take comfort in the knowledge that this is an effective way for our community to unite against COVID-19. Together, we can slow the spread.

The Doctors Ti Rakau provide a full accident and family medical service, endorsed against ACC Standards for Urgent Care centres.  We have also achieved Cornerstone Accreditation through our commitment to meeting legal and safety standards and continuous quality improvement. Operating from our professional, purpose-built facilities, we are open seven days a week for accident and injury, and Monday to Friday for general practice consultations.

We take a complete approach to your health and well being, providing accident and urgent care, and a full range of personal and family health care service, including childhood immunisations, asthma review and monitoring, minor surgical procedures, sexual health and contraceptive advice. We also provide an occupational health service for local businesses and industries.

Book an appointment online

We are excited to be able to offer you the Manage My Health (MMH) online portal to:

  • Request repeat scripts 
  • Book appointments with Doctors 
  • Access test results 

Please contact us directly to start your registration. Then click here for How to Use It and How to Register. You can click here to go directly to the portal to register with us.

Our Services

  • Family health care 家庭保健
  • Accident care   意外护理
  • Minor surgery   小手术
  • Occupational health medicine   职业健康医学
  • Pre-employment medicals   就业前的体检
  • Company ACC   因公司意外
  • Spirometry   肺活量测试
  • Audiometry   听力测试
  • Immigration medicals   移民体检
  • Travel medicine
  • Recreational dive medicals   潜水体检
  • Long term health conditions   长期的健康状
  • Other specialist clinics   专科门诊
  • Orthopaedic service   骨科服务
  • Unichem Pharmacy 药房
  • Physiotherapy   物理治疗
  • Dentist   牙医
  • X-ray  X-光
  • Drug Screening

Health checks and screening

Care for your health, and make sure you have relevant health checks and screening:

  • Breast screening: free mammograms every two years for women aged 45 to 69, phone 0800 270 200 to make your appointment
  • Child immunisation: please check to see if your child's immunistion is up-to-date
  • Cervical smear checks: remember to keep up-to-date with these checks
  • Flu vaccinations: available in autumn & winter. Free if you are over 65, pregnant, or have a long-term condition
  • Tetanus vaccination booster: for all adults aged 45 years and again at 65 years
  • Heart and diabetes checks: for men aged 45 - 75 and women aged 55 - 75. 10 years, earlier (men 35, women 45) if:
    - you are Maori, Pacific Islander or from the Indian sub-continent
    - have a family history of diabetes, heart disease or stroke
    - have been a smoker
    - have had diabetes, diabetes in pregnancy, polycystic ovary cancer, 
    obesity, kidney or blood pressure problems

Phone our nursing team to make an appointment: 09 273 8980 

Extended & follow up consultations

Extended consultations
A standard booked GP consultation is 15 minutes. Sometimes you may have several issues  you wish to discuss. If there is not enough time during the consultation to address all your concerns, your Doctor may ask you to make a further appointment. 

If you feel that you will require more than 15 minutes, our friendly receptionists can always book an appointment of up to 30 minutes for you. Please note that an extended consultation fee will apply.

Prescription & follow-up consultations
We have separate charges for prescriptions and follow-up consultations. However if your Doctor needs to spend more time with you than usual, a full consultation fee will apply.

At The Doctors Ti Rakau we take your health seriously.

Plaster changes

The best time to come in to have your plaster changed is Monday – Friday, 7am – 3pm. 

Sports clubs, gyms & schools

As part of our ongoing commitment to our community, we are offering no surcharge ACC consultations to sport clubs, gyms and schools.
We offer:

  • no ACC surcharge
  • one-stop care; x-ray, physio, dentist, optometrist, pharmacy & visiting specialists
  • open 7 days, 7am - 9pm weekdays, 8am - 8pm weekends and public holidays
  • experienced health providers focused on your health needs

While no-one wants to get injured or ill as a result of sports and training, we all know it can happen – treating it promptly can make all the difference when it comes to making a good recovery.

Weekend service

Our centre is endorsed by ACC auditors as an accident and medical centre. This means that on weekends and public holidays, emergency and urgent walk-in patients take priority.

If you would like to see your regular GP for non-urgent or non-acute health concerns, please make an appointment during our normal weekday hours.

Travel Health Services

At The Doctors Ti Rakau, our doctors are trained in all aspects of travel health services. They are available Monday – Friday, 8:00am – 4:30pm. Contact us 6 weeks before setting off, click here for our Travel Health Questionnaire

What do our Travel Health Services include?

  • Specific travel advice tailored to the travellers needs to plan for a healthy and safe trip
  • General travel advice on such issues as deep vein thrombosis, jet lag, traveller’s diarrhoea, altitude sickness
  • Advice on accident and injury prevention
  • Advice on women’s health issues such as pregnancy and flying and HIV considerations
  • Advice on specific diseases and illnesses relating to the traveller’s destination, including malaria, rabies, hepatitis and more
  • Pre-travel vaccinations - get the right vaccines, medications and advice for the right countries
  • Manage complicated medical issues, families, school groups or business travel
  • Post-travel health needs or illnesses
  • Travel consultations are a non-funded service for both adults and children

Please contact our medical centre directly for Travel Health Services pricing

Opening Hours

Urgent Care Hours

Monday - Friday:  8am - 5pm
Weekends and Public Holidays:  8am - 5pm

Standard GP Services Hours

Monday to Thursday:  8am - 5pm
Friday:  8am - 4.30pm

NB: All prices are subject to change without prior notice

Patient charges

Standard GP Consultation Fees

Age Enrolled Casual
(no CSC)
(with CSC)
Under 6 FREE  $12.50 $12.50 $100.00
6 - 13 FREE $55.00 $35.00 $100.00
14 - 17 $35.00 $55.00 $44.00 $100.00
18 - 64 $40.00 $80.00 $75.00 $100.00
65+ $40.00 $80.00 $75.00 $100.00


Standard ACC Patient Fees

Our standard ACC surcharge charges are:

Age Enrolled Casual  International
14 - 17 $30.00 $38.00 $40.00
18 - 64 $33.00 $38.00 $40.00
65+ $33.00 $38.00 $40.00

ACC Follow-Up Consult:  Enrolled Patients: $19   Casual Patients: $23   International Patients: $28 . Follow-up Consultations: A follow-up fee will apply if you are seen within 24 Hours of your initial consultation. However, if your GP needs to spend more time with you, a full consultation will apply.

Standard Nurse Consultation Fees

Age Enrolled Casual 
All ages $35  $35



Age Collect
All ages $22.00 $25.00

Surcharge Fees

Please note that additional surcharges may be applied: Monday - Friday 6pm - 8pm of $5 and $10 on the weekend and public holidays. 



Age Drivers
Insurance Immigration
0 - 10 years n/a $92.00 $135.00
11 - 15 years n/a $92.00 $240.00
16+ years $71.50 $92.00 $240.00

Our Clinical Team

Our medical team includes dedicated urgent care doctors to attend to acute accident and injury needs, as well as GPs who are best placed to work with you toward your continuing better health. Practice nurses are a key part of our team, triaging A&M patients on arrival.

Our Doctors

Mandeeps Manage  

Dr Ranen Reddy

MBChB (Auckland) GP / Urgent Care Physician

After graduating in 2011 from the University of Auckland, Ranen trained at various hospitals across NZ; including 3 years in Orthopedics. He then moved to GP and Urgent care work.

His special interests include accident and emergency medicine, sports medicine & injuries and minor surgery.

Outside work, Ranen enjoys travel and sports, especially Brazilian Jiu Jitsu and Mixed Martial Arts.

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Dr Jing Dong


Jing was a local Pakuranga girl and Dux of Pakuranga College. She is bilingual in both Mandarin and English. Jing graduated from the University of Auckland in 2011, then spent three years in different hospitals in Auckland, with one year as a trainee in Emergency Medicine. Jing is a Fellow of the Royal New Zealand College of General Practitioners (FRNZCGP).

Jing enjoys working for a wide range of ethnicity and all age groups. Her special interests are emergency medicine, woman's health and minor surgery.

Outside work, Jing enjoys travelling, cooking, teapot collection, Chinese poetry and yoga.

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Dr Andrew Stacey

BHB, MBChB, PGDipCEM, LLB (hons), FCUCP, FACLM - Urgent Care Physician, Clinical Director

Andrew graduated from Auckland Medical School in 1998 and joined our Ti Rakau Clinic in 2008. He has a broad experience in dealing with acute medical and surgical conditions. Also an enrolled Barrister and Solicitor, Andrew has a special interest in medico-legal matters.

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Dr Teresa di Bartolo

MBChB FRNZCGP - General Practitioner

Dr Di Bartolo graduated from the University of Cape Town Medical School in 1984. Her special interests are in woman’s health, pediatrics, mental health and the management of obesity.

“I enjoy what I do and look forward to being of service to you and your family. Our philosophy here at The Doctors, Ti Rakau, is to put your needs first. We strive to care for each one of our patients with compassion, caring and competence."

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Dr Allan Tee

MBChB (Otago), Dip O&G, Dip Paeds, FRNZCGP, FRNZCUC - GP/Urgent Care Physician, Director/Partner

After graduating from Otago Medical School in 1997, Allan spent the first 3 years working in various hospitals. In 2001, he gained post-graduate qualification in both Pediatrics and Obstetric & Gynecology. He completed his Fellowship training for the Royal NZ college of GPs in 2004. In 2017, Allan gained his Fellowship in Royal NZ college of Urgent Care. Allan has been part of The Doctors network for over a decade. He is the Clinical Director of General Practice at The Doctors Ti Rakau and The Doctors Mangere and is part of the Green Cross Health Clinical Advisory Group (CAG).  Allan enjoys all aspects of family medicine and has a special interest in minor surgery and treatment of accident and sports injuries. 

Outside of work, Allan is a busy father of two boys and enjoys the outdoors and sports, especially basketball and golf.

Allan's enrollment books are full and is not currently taking new patients. We appreciate your understanding.

Enrol now

We warmly welcome new patients.  Being enrolled has many advantages:

•    We send you reminders and recalls for important health management
•    Pay less to see the doctor
•    Pay less for prescriptions (for subsidised medicines prescribed by your doctor)
•    Appointment bookings

Simply ask at reception or download our enrolment form below. Complete all the sections and send back to us by email, post, fax or bring it in with you.  You may need to bring in an original ID document (e.g. Drivers’ License, Birth Certificate, Passport) before your first visit - call our team to find out.

You do not need to be a patient with us to be seen by one of our medical team.If you’re a visitor to the region and need medical care, you’re also welcome. Please call our friendly team for an appointment.  All visitors and casual patients, please be aware that extra charges can apply when you are not enrolled.

There are many more benefits to enrolling, click here for general Enrolment information.

Download our enrolment form here and Download the New Patient Medical Questionnaire here.

Latest news

When we have news to share with you it will be posted here. Keep checking in to see what we are up to.

Contact Us