Waihi Health Centre

 

Welcome To Our Practice 

Waihi Health Centre has been caring for our community for over 35 years. We are located in the heart of Waihi across from the iconic pump house, next door to the information centre. Our team are passionate about providing health care and medical services for you and your family.

We’re now taking bookings for flu vaccines. It’s free for people who meet the eligibility criteria. You can still get a flu vaccine if you’re not eligible for a funded one, for a small fee. 

For enrolled patients, click the link below to book an appointment for a flu vaccine.

Book Flu Vaccine

For casual patients, please call us to book an appointment. 

 

Need to see a GP faster? We’ve partnered with trusted online doctors

We’ve partnered with trusted online GPs to give you faster access to healthcare, especially when your regular GP is fully booked. These GPs are part of our practice team, not one-off providers. They work closely with your regular GP, have full access to your medical records, and ensure continuity of care. The only difference? Appointments are via phone or video, making access to healthcare even more convenient. 

Please call us to make an appointment for an online consult.

Key benefits of seeing our online GPs:

  • Continuity of care - Our online doctors are part of our clinical team. They work closely with your regular GP and the wider team, with full access to your medical records, so you’ll receive care that’s informed, connected, and consistent
  • Long-term GPs - Our online GPs are not one-off or temporary doctors. They are experienced, NZ-registered doctors who work as part of our practice team. They collaborate with other GPs, nurses, and staff to provide ongoing care
  • Fast access to a doctor - Need to see a GP on short notice? Online consults make it easy to get timely medical advice, prescriptions, and referrals — when you need it most
  • Easy and convenient healthcare - Skip the travel and waiting room. With video or phone consults, you can speak to a GP from home, work, or wherever suits you. We've also set up a private video consult room on-site, so you can attend your appointment from a dedicated space at the clinic. Our team will take your observations and carry out triage beforehand — just like they would for an in-person visit
  • Suitable for common health concerns - Online consultations are great for non-emergency medical conditions, such as general health concerns, chronic conditions, mental health, prescriptions & referrals

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test - we are providing these through our drive-thru service. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 07 928 8000 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Phone us on 07 928 8000 for 5-11 year olds, standard vaccines and boosters.

Consults
Many consults are virtual (phone or video), with some in person. Phone 07 928 8000 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

How To Book An Appointment

For enrolled patients

Log in to your patient portal via The Doctors App on your phone or the desktop version. Once logged in, you can view available practitioners and appointments.

Please note: Booking through the app is available for enrolled patients only. If you don’t have a login, please create an account here. If you have just enrolled, please note that you won’t have access to The Doctors App until we have confirmed your enrolment via email. If you are unsure, please call us.

To Download ‘The Doctors App’ on your mobile:

1.    Scan the QR code below, or click on the Apple or Google Play buttons which will take you directly to the app store to download it.

       Qr code Description automatically generated 

2.    Select ‘Create Account’ and enter the unique practice invite code: WAIH

3.    Enter your details. Please make sure your name, date of birth, and mobile number match the details you gave us when you enrolled with us. 

For casual patients

We are currently not accepting casual patients. 

Casual online consults are available via The Doctors Online. (Check the FAQ  section to see if this service suits your needs).

Enrol With Us

<span id="Enrol-With-Us">Enrol With Us</span>

We are currently closed for new enrolments.

Unfortunately, we are unable to take on new patients, and do apologise for any inconvenience this may cause. Your healthcare is our highest priority, and we will reopen enrolments when we are able to. Thank you for understanding.

If you need to speak to a GP, we can offer you an online consultation, usually on the same day. With The Doctors Online, you can book a casual appointment and connect with a doctor via phone or video call. Before you book, check our FAQs to make sure your health concerns are suitable for an online appointment - Book Here

Online Patient Portal - The Doctors App

The Doctors App is now live - download today!

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • A summary of your health information
  • Great way to connect with us, your general practice team
  • Passcode, touch/facial recognition – no more forgetting your username and password!

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code Description automatically generated

  1. Select ‘create account’ and enter our special invite code: WAIH
  2. Enter your details – these must match what your practice holds on file
While The Doctors is best experienced on the app, it can also be accessed online. You can use the above invite code to create an account online.

Our Services

Our Services

  • Free sexual health for under 25 years
  • Occupational Health
  • Driving Medicals
  • Childhood and adult vaccinations
  • Long term chronic health care
  • First trimester maternity care
  • Long term contraception
  • Skin checks
  • Biopsy & Minor Surgery
  • Womens Health
  • Nursing Services, e.g. blood pressure, injections, etc
  • Telehealth GP consultation

Hours

<span id="Hours-and-fees"></span>Hours

Standard Hours

Monday: 8:30am – 4:00pm
Tuesday: 8:30am – 4:00pm
Wednesday: 8:30am – 4:00pm
Thursday: 8:30am – 4:00pm
Friday: 8:30am – 4:00pm
Saturday – Sunday: Ka Ora Telecare 0800 252 672

If you have a medical emergency, call 111

Patient Fees

Enrolled Patients

Age GP & Nurse
Consult		 GP & Nurse
Consult - CSC
0-5 years FREE FREE
6-13 years FREE FREE
14-17 years $13.00 $13.00
18-24 years $29.50 $19.50
25-44 years $29.50 $19.50
45-64 years $29.50 $19.50
Over 65 years $29.50 $19.50

Read our Standard Payment Terms and Conditions here

Casual Patient Fees

Age GP Consult Nurse Consult
0-5 years $35.00 $25.00
6-13 years $35.00 $25.00
14-17 years $45.00 $30.00
18-24 years $85.00 $40.00
25-44 years $85.00 $40.00
45-64 years $85.00 $40.00
Over 65 years $85.00 $40.00

Read our Standard Payment Terms and Conditions here

International Patients

Age GP Consult After Hours
0-5 years $85.00 $95.00
6-13 years $85.00 $95.00
14-17 years $85.00 $95.00
18-24 years $120.00 $135.00
25-44 years $120.00 $135.00
45-64 years $120.00 $135.00
Over 65 years $120.00 $135.00

Read our Standard Payment Terms and Conditions here

ACC Fees

Age Enrolled
Patient		 Casual
Patient		 CSC
0-5 years FREE FREE FREE
6-13 years FREE FREE FREE
14-17 years $13.00 $20.00 $13.00
18-24 years $19.50 $35.00 $19.50
25-44 years $19.50 $35.00 $19.50
45-64 years $19.50 $35.00 $19.50
Over 65 years $19.50 $35.00 $19.50

Read our Standard Payment Terms and Conditions here

After Hours

GP Services - Registered Patients  

Consultation    
Age with CSC No CSC
0-13 years FREE FREE
14-17 years $20.00 $25.00
18+ years $42.00 $48.00
Sexual Health (U25) $20.00 $20.00
ACC    
Age with CSC No CSC
0-13 years FREE FREE
14-17 years $13.00 $18.00
18+ years $19.50 $35.00
 

GP Services - Casual Patients

Consultation    
Age with CSC No CSC
0-13 years FREE FREE
14-17 years $25.00 $30.00
18+ years $62.00 $72.00
Sexual Health (U25) $25.00 $25.00
ACC    
Age with CSC No CSC
0-13 years FREE FREE
14-17 years $13.00 $25.00
18+ years $19.50 $45.00

Read our Standard Payment Terms and Conditions here

Procedures

Age Minor
Surgery		 ECG Cervical
Smear		 Liquid
Nitrogen
0-5 years $70.00 $20.00   $16.00
6-13 years $70.00 $20.00   $16.00
14-17 years $70.00 $20.00   $16.00
18-24 years $290.00 $32.00 $22.00 $16.00
25-44 years $290.00 $32.00 $22.00 $16.00
45-64 years $290.00 $32.00 $22.00 $16.00
Over 65 years $290.00 $32.00 $22.00 $16.00

Read our Standard Payment Terms and Conditions here

Repeat Prescriptions

Age Standard Urgent/Same Day
0-5 years FREE FREE
6-13 years FREE FREE
14-17 years $10.00 $12.00
18-24 years $13.00 $16.50
25-44 years $13.00 $16.50
45-64 years $13.00 $16.50
Over 65 years $13.00 $16.50

Read our Standard Payment Terms and Conditions here 

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

General Enquiries and Feedback

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  • We welcome your feedback and always strive to provide the best care and advice. Please let us know by completing the patient feedback and General Enquiries form below. 

    (Please do not send clinical queries via this form. To book an appointment or request a prescription please log in to the online portal or phone reception)

  • Important to know

    • Green Cross Health and The Doctors medical centres follow this feedback management process in accordance with guidelines set by the Health and Disability Commissioner
    • If your feedback is sensitive or involves medical centre management, please contact Green Cross Health by emailing feedback.medical@greencrosshealth.co.nz
    • You can ask for help and advice from The NZ Advocacy service. The Nationwide Health and Disability Advocacy Service is a free service that operates independently from all health and disability service providers and agencies.
    • If you have concerns you are welcome to contact the Health and Disability Commission (HDC) about our service. Anyone can use this service, including the person who received the care, a family member or friend of the person who received the care, or a health or disability service provider or concerned person.
    • If you feel your privacy has been breached involving your own or other people's personal information, you can complain to the Privacy Commission

     

Latest News

<span id="Latest-news"></span> Latest News

07 863 8195

1 Mueller Street
Waihi
3610(Parking at rear end of building)

reception@waihidocs.co.nz

Monday 8:30am - 4:00pm
Tuesday 8:30am - 4:00pm
Wednesday 8:30am - 4:00pm
Thursday 8:30am - 4:00pm
Friday 8:30am - 4:00pm
Saturday & Sunday Ka Ora Telecare 0800 252 672 

Acute clinic: Monday – Friday between 9:00am – 11:00am + 1:00pm – 3:30pm