Newsletter
A newsletter was sent out at the end of June. If you would like an e-mailed copy please send an e-mail to reception@rich.thedoctors.co.nz.
Change of fees
Due to an increase in our business costs and insufficient government funding, to continue providing you with the best possible services, we have incrased our fees as of the 1st July 2024.
New Staff
We have two new staff members at reception. Donna is our new Team Lead in reception, and Mya is our new Medical Receptionist. They are getting up to speed with their new roles, and we appreciate your patience when they are manning the front desk.
Prescriptions
Now that prescriptions are pay in advance we are finding that they are being processed quicker through the App than by phone. There are less delays as we know that the prescription has already been paid for so we can add to the GPs template in a more timely manner. We are currently working with the makers of the app to see if we can add an option for those of you on Controlled Drugs who have to order every month, and the addition of Poli for patients who do not have a credit/visa debit card.
Pay in advance
Please note that we have a pay in advance policy for GP consultations and Prescriptions. Patients who have an Automatic Payment are exempt from the prepayment, so if we accidentally send you a text asking for prepayment please call and let us know. We appreciate that some of our patients are finding difficult to pay for their medical care. Please contact us so that we can ensure that you are able to access the medical care you require. We are happy to assist with forms for WINZ redirections at no cost.
Menopause Group
Please send expressions of interest for the upcoming Peri/Menopause information session to reception@rich.thedoctors.co.nz with you preference of an evening or weekend session.