The Doctors Richmond

Welcome to The Doctors Richmond

The Doctors Richmond has 10 General Practitioners making us the largest GP practice in Richmond and enabling us to provide a full and comprehensive service. We are located in the Warring Carpark, Oxford Street, in Central Richmond, Tasman, Nelson. Car parking is free and our central location makes us easy to find. We are highly accessible to multiple nearby allied health services, plus the main shopping and business area of Richmond.

Request Prescription Online - Click here

The Doctors App is now live - download today!

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results 
  • A summary of your health information
  • Passcode, touch/facial recognition – no more forgetting your username and password!

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code

Description automatically generated

  1. Select ‘create account’ and enter our special invite code: RICH
  2. Enter your details – these must match what your practice holds on file

While The Doctors App is best experienced on your phone/tablet, it can also be accessed on your computer. You can use the above invite code to create an account online.

WIN a Grocery Hamper

Download the app and register today to enter the draw. It’s easy!

Find out more here about the App, including the prize draw Ts & Cs and how to get help or support.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Consults
Phone 03 528 8358 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

Choice of appointments and how to book them

 
In Person 
 
Phone

Enrol With Us

Please note: we are only accepting new enrolments from patients who currently live in Richmond and do not already have a registered GP.

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification:  

Enrol Here Online

After the enrolment form please complete an online medical questionnaire. The Centre need this questionnaire in order to complete your registration.

Adult Medical Form   Child (<16) Medical Form

Online Patient Portal

The Doctors App is now live - download today!

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • A summary of your health information
  • Great way to connect with us, your general practice team
  • Passcode, touch/facial recognition – no more forgetting your username and password!

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code

Description automatically generated

  1. Select ‘create account’ and enter our special invite code: RICH
  2. Enter your details – these must match what your practice holds on file

While The Doctors is best experienced on the app, it can also be accessed online. You can use the above invite code to create an account online.

Our Services

Appointments 

Appointments can be made for:

  • General Practitioner Consultations
  • Nurse Consultations
  • Physician Consultations
  • Dieticians
  • Health Improvement Practitioner

Healthcare Services

We offer a full comprehensive range of health care services including:
 
  • Preventative and Screening Programmes
  • Skin Checks
  • Minor Surgery
  • Contraception and Sexual Health
  • Home visits by Arrangement
  • Spirometry
  • IV Therapies
  • Childhood Immunisations and advice
 

Standard Hours

Monday - Friday 8:00am – 5:00pm for booked GP appointments
Closed on weekends and public holidays

After Hours Service

If you phone Richmond Health outside the above hours you will be connected to the After Hours Duty Doctor service.


Alternatively, you can contact the Medical and Injury Centre:


98 Waimea Road, Nelson

Hours: 8am – 10pm daily

Phone: (03) 546 8881

 

Patient Fees

Enrolled Patients - Doctor & Nurse

Age Standard GP CSC GP Standard Nurse CSC Nurse
0-5 years FREE FREE FREE FREE
6 - 13 years FREE FREE FREE FREE
14 - 17 years $50 $13 $45 $13
18 - 24 years $65 $19.50 $45 $19.50
25 - 44 years $65 $19.50 $45 $19.50
45 - 64 years $65 $19.50 $45 $19.50
65+ years $65 $19.50 $45 $19.50

Read our Standard Payment Terms and Conditions here.

Casual Patients - Doctor

Age Standard GP CSC GP Standard GP & Nurse
0-5 years $100 $100 $60
6 - 13 years $100 $100 $60
14 - 17 years $120 $120 $65
18 - 24 years $120 $120 $65
25 - 44 years $120 $120 $65
45 - 64 years $120 $120 $65
65+ years $120 $120 $65

Read our Standard Payment Terms and Conditions here.

ACC Consult - Enrolled Patients - Standard Hours

Age Standard CSC
0-13 years FREE FREE
14 - 17 years $50 $13.00
18+ years $65 $19.50

Read our Standard Payment Terms and Conditions here.

ACC Consult - Casual Patients - Standard Hours

Age Standard CSC
0-13 years $42 $42
14 - 17 years $65 $65
18+ years $65 $65

Read our Standard Payment Terms and Conditions here.

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Other Services

Prescriptions through the phone line/via reception <14 free, 14-17 years old, $15, For 18+ $20. Prescriptions via the Drs App $18.50. Same day prescription $40

Skin Checks (30 minute appointment required) $180. Driver License (Nurse + GP) $130. Removal of Stitches $25 (Please note this is not included in the Minor Surgery costs). ECG $65. Cervical Smear $48 (CSC $26.50). HPV swab $40 (CSC $19.50). Liquid Nitrogen $30 (plus Dr or Nurse fee). BP Check $25.Home visit $235. Injections excluding DepoProvera $25. 

Medical Certificates $25. Form completion including WINZ certificates and and referrals outside of a consultation $50. 

For other services not listed please contact Reception for costs.

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

Mandeeps Manage  
  • Dr Lesley Darcy BMBS, MRCPI, DRCOG, MICGP

    Dr Lesley Darcy BMBS, MRCPI, DRCOG, MICGP

  • Dr Liz (Elizabeth) Adkin MBChB FRNZCGP

    Dr Liz (Elizabeth) Adkin MBChB FRNZCGP

    I am an experienced general practitioner and Fellow of the Royal New Zealand College of General Practitioners who is delighted to have moved to the friendly and welcoming Tasman district in 2023.After qualifying at Otago University in 1990, training at Christchurch Hospital and working in several GP practices in Christchurch, I then travelled and worked in Waterford, Ireland. I would like to acknowledge my gratitude to patients and great colleagues who have contributed to ‘a degree of a lifetime”. My clinical interests include family medicine, natural fertility care and education, paediatrics, crisis counselling and lifestyle environmental medicine. In taking a holistic approach to care, I have been happy to support patients when they prefer to explore  natural medicine options .I have developed a consulting style which aims to listen carefully, and enjoy  those times when we find that touch of humour to brighten the health journey. I am married with two well grown children, and my personal interests include arts and music, gardening and home craft upcycling projects.

  • Dr Brian Lucey MBChB FRNZCGP

    Dr Brian Lucey MBChB FRNZCGP

    I'm originally from County Limerick in Ireland but have been in Aotearoa now for five years. I initially worked in General Medicine, Paediatrics and Emergency Medicine. I made the leap to pursue a career in General Practice about three years ago and and haven't looked back since. I enjoy all things that GP has to offer and it's the continuity of care and variety which initially attracted me to profession. In my spare time I try to get out into the wilderness as often as I can - particularly sea swimming! I love all aspects of General Practice but have a particular interest in Paediatrics. 

  • Dr Mary-Anne Kendon- MBChB (UCT), DA (SA), DipHIVMan(SA), MMedFamMed (ukzn)

    Dr Mary-Anne Kendon- MBChB (UCT), DA (SA), DipHIVMan(SA), MMedFamMed (ukzn)

    I grew up in Cape Town South Africa and studied at UCT (University of Cape Town) graduating in 2002. After qualifying I spent a year in Anaesthetics and have a diploma in that discipline. However, I decided I preferred the relational side of medicine and went on to work at a district level hospital in KwazuluNatal for many years.  I completed my Masters in Family Medicine while working there, spending time in different departments. I then went on to work in Primary Health Care. I enjoy the variety of my days in general practice as no two patients, and therefore no two days are the same!  My family relocated to Nelson New Zealand mid 2022 and we are enjoying life here. I am married and have 3 children. In my spare time I am transporting and feeding them all! I enjoy food, sunshine and the outdoors as well as a good book!

  • Dr Joost van Rens - Locum GP, FRNZCGP

    Dr Joost van Rens - Locum GP, FRNZCGP

    I was born and grew up in the Netherlands, becoming a GP in 1989. I was motivated to do nonprofit work, and worked the next 18 years in The Hague in a health centre where the patients came from more than 30 countries; mostly refugees and immigrants.

    My wife and I moved to NZ in 2009 after a year in Western Australia where I worked as a roving locum GP. We then lived near Kaitaia, Northland where I completed my NZ Fellowship in General Practice in 2013, while working there as a GP. We moved to Richmond in 2018 because we love the incredible natural beauty of the area,- the snow peaked mountains and the sea,- and appreciate the wide variety of social and cultural opportunities.

    I enjoy the variety of people I meet working here as a GP, seeing every age group. One of my interests is mindfulness,- how to use this to deepen my experience of life, and my work as a GP. In my free time I enjoy fitness training at the gym, swimming and hiking. We participate in the Nelson Tasman Climate Forum: working to help our region move towards a sustainable future.

  • Dr Janine Bailey - FRNZCGP, MBChB

    Dr Janine Bailey - FRNZCGP, MBChB

    I grew up in Christchurch, where I finished my Otago training. After an OE in Britain, my husband and I settled in Lyttelton, where I spent time practicing hospital medicine, before buying a Practice in Motueka. I have worked in Richmond for over 10 years now, and value the relationships I have established here, as well as the ever-changing nature of General Practice. I have also taught General Practice at all levels, and have kept up my thirst for knowledge by a studying a variety of things from Acupuncture, to Neurolinguistics, Masters papers including Cardiology, Ethics, and advanced teaching and learning techniques, and more recently Bio and Neurofeedback. I have a keen interest in mind body medicine and enjoy the opportunity to incorporate this into patient care.

  • Dr Tom Currie - MBChB, Dip Child Health, FRNZCGP Lead GP

    Dr Tom Currie - MBChB, Dip Child Health, FRNZCGP Lead GP

    I completed my medical training at the University of Otago. I then worked in Christchurch public hospital in a number of areas of medicine.
    Following this I moved into general practice. I completed GP specialty training while living and working in Hawkes Bay. Family roots have prompted our return to the Nelson region and we are excited for our next chapter commencing here. I enjoy all areas of general practice, the variety it brings on a daily basis and working with my local community. Outside of medicine I enjoy spending time with my young family and all things sport.

  • Dr Richard Thomas - FRNZCGP, MB.BS, DRCOG, FPCert

    Dr Richard Thomas - FRNZCGP, MB.BS, DRCOG, FPCert

    After completing my medical degree at Guys hospital in London, I worked in Christchurch in the late 1980s and subsequently have almost 20 years of general practice experience, both in the UK and in Tasman (having moved to this area 10 years ago.)

    I have an ongoing enthusiasm for General Pracitice and when not working keep busy trying to keep up with my daughters and springer spaniel dog!

  • Dr Geoff McAlpine - FRNZCGP, MBChB

    Dr Geoff McAlpine - FRNZCGP, MBChB

    I came to medicine late in life (30) having previously worked in many fields including building, marine conservation, deep sea fisheries, forestry. I completed my training in 1999 and worked for 5 years in hospital medicine (emergency and psychiatry). I completed my Fellowship in General Practice in 2010 and have been permanently at Richmond Health since 2009. I love all aspects of general practice but have special interests in minor surgery, men’s health and mental health. I’m married with two children and enjoy several outdoor activities (kitesurfing, mountain biking, fishing, hunting).

  • Dr Kate Swanson - FRNZCGP, MBChB, Dip Obs

    Dr Kate Swanson - FRNZCGP, MBChB, Dip Obs

    After finishing my training at Otago medical school I went on to do general practice training in Southland. This included training in rural GP service which is an interest of mine. I then practiced for several years in Lumsden and Queenstown before moving with my family to the Nelson region. I enjoy the wide variety of experiences that General Practice provides.

Latest News

Newsletter

A newsletter was sent out at the end of June. If you would like an e-mailed copy please send an e-mail to reception@rich.thedoctors.co.nz.

Change of fees

Due to an increase in our business costs and insufficient government funding, to continue providing you with the best possible services, we have incrased our fees as of the 1st July 2024.

New Staff

We have two new staff members at reception. Donna is our new Team Lead in reception, and Mya is our new Medical Receptionist. They are getting up to speed with their new roles, and we appreciate your patience when they are manning the front desk.  

Prescriptions

Now that prescriptions are pay in advance we are finding that they are being processed quicker through the App than by phone. There are less delays as we know that the prescription has already been paid for so we can add to the GPs template in a more timely manner. We are currently working with the makers of the app to see if we can add an option for those of you on Controlled Drugs who have to order every month, and the addition of Poli for patients who do not have a credit/visa debit card.

Pay in advance

Please note that we have a pay in advance policy for GP consultations and Prescriptions. Patients who have an Automatic Payment are exempt from the prepayment, so if we accidentally send you a text asking for prepayment please call and let us know. We appreciate that some of our patients are finding difficult to pay for their medical care. Please contact us so that we can ensure that you are able to access the medical care you require. We are happy to assist with forms for WINZ redirections at no cost. 

Menopause Group

Please send expressions of interest for the upcoming Peri/Menopause information session to reception@rich.thedoctors.co.nz with you preference of an evening or weekend session.

 

 

General Enquiries and Feedback

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  • We welcome your feedback and always strive to provide the best care and advice. Please let us know by completing the patient feedback and General Enquiries form below. 

    (Please do not send clinical queries via this form. To book an appointment or request a prescription please log in to the online portal or phone reception)

  • Important to know

    • Green Cross Health and The Doctors medical centres follow this feedback management process in accordance with guidelines set by the Health and Disability Commissioner
    • If your feedback is sensitive or involves medical centre management, please contact Green Cross Health by emailing feedback.medical@greencrosshealth.co.nz
    • You can ask for help and advice from The NZ Advocacy service. The Nationwide Health and Disability Advocacy Service is a free service that operates independently from all health and disability service providers and agencies.
    • If you have concerns you are welcome to contact the Health and Disability Commission (HDC) about our service. Anyone can use this service, including the person who received the care, a family member or friend of the person who received the care, or a health or disability service provider or concerned person.
    • If you feel your privacy has been breached involving your own or other people's personal information, you can complain to the Privacy Commission