Staffing updates
We will be saying a heartfelt farewell to Dr Brian Lucey who is leaving for a role in Auckland. We are currently recruiting for Brian's role and will reallocate patients under Dr Lucey when his replacement starts.
Brian feels privileged to have cared for the health and well-being of his patients.
"I want to express my heartfelt gratitude to each of you for allowing me to be part of your health journey and for the incredible opportunity the Richmond team has provided me. As we say in Ireland ... Go raibh míle maith agat ! Slán agaibh!"
Christmas and New Year Closures
We are currently finalising staffing levels for the Christmas/New Year break. We will be working reduced hours and offering urgent appointments only. Please ensure that you order any prescriptions required before December 16th so that we can process them in time for you.
Facebook
There is now a The Doctors Richmond Facebook page so that we can keep you up to date with news.
https://www.facebook.com/profile.php?id=61565309211075
Newsletter
The October newsletter has been e-mailed to patients on our database who have not asked for 'no contact'. This will also be available as a hard copy to read in the waiting area shortly and can be accessed at the following site https://mailchi.mp/500f8493bfb9/richmond-oct-2024
Prescriptions
Please note that any urgent prescriptions need to be requested through the prescription e-mail prescriptions@rich.thedoctors.co.nz with a high priority and urgent on the subject line. The phone line will close shortly.
Please make sure that you order any prescriptions for over Christmas and New Year in a timely manner. We will be closed on Public Holidays and when open for reduced services only from the 23rd December to the 5th January. All appointments during these times will be Urgents only and can only be booked by phone on the day of the appointment.
Appointments
We are unable to offer any urgent appointments through the App. If you require an urgent appointments please call 035442255. We will get the Triage nurse to return your call so you can be assessed prior to booking.
Please note that a phone consultation incurs the same fee as an in person consultation.
Restrictions to funding for subsidised appointments for CSC holders mean that we are unable to claim for more than one appointment per day. You will be invoiced for a CSC fee for the first 15 minutes and a full fee for each subsequent 15 minutes. You may prefer to book two or more 15 minute appointments on separate days.
Phone lines
Reception are understaffed at the moment but we are recruiting to fill the gap. In the meantime we are trying to answer the phones as quickly as we can. We appreciate your understanding especially as the wait times may be longer than usual.
Women's Health Clinic
Two more dates have been added under the care of Dr Lucey : the 25th October and the 22nd November.
Health Improvement Practitioner
Our Health Improvement Practitioner is available four days a week and can help with
- Stress, anxiety, low mood
- Managing thoughts, feelings and behaviors
- Sleep
- Coping with grief and loss
- Alcohol and smoking
- Coping with chronic health conditions
- Perimenopause / menopause