The Doctors Richmond

 

Please note our festive holiday hours will be: 

Monday 23rd December 0800 - 1700

Tuesday 24th December 0800 - 1500

Wednesday 25th & Thursday 26th December CLOSED

Friday 27th December 0800-1500

Saturday 28th & Sunday 29th CLOSED

Monday 30th & Tuesday 31st December 0800 - 1500

Wednesday 1st & Thursday 2nd January CLOSED

Friday 3rd January 0800 - 1500

Please plan ahead for script requests required over this period and order by December 16th. Please request using the Drs App, via our e-mail prescriptions@rich.thedoctors.co.nz, or in person.

If you need urgent medical attention, please call 111.

If you need healthcare while we are closed, our virtual service, The Doctors Online is available (closed on public holidays, See FAQs for suitability and fees).

We wish you and your whānau a safe, happy and healthy holiday season!

FREE ADVICE

Call Healthline free on 0800 611 116

  • If you are not registered at a GP surgery
  • If you are feeling unwell and you are not sure if you need to see a doctor

You can also find helpful resources on the following websites:

Healthline https://info.health.nz/ or

Healthify https://healthify.nz/

For Parenting and Child Health, the PlunketLine is open 24 hours a day on 0800  993 922 

https://www.plunket.org.nz/plunket/what-we-offer/plunketline/

 

 

Welcome to The Doctors Richmond

The Doctors Richmond has 10 General Practitioners making us the largest GP practice in Richmond and enabling us to provide a full and comprehensive service. We are located in the Warring Carpark, Oxford Street, in Central Richmond, Tasman, Nelson. Car parking is free and our central location makes us easy to find. We are highly accessible to multiple nearby allied health services, plus the main shopping and business area of Richmond. Please note that we are unable to register casual patients at the moment.

 

The Doctors App is now live - download today!

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results 
  • A summary of your health information
  • Passcode, touch/facial recognition – no more forgetting your username and password!

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code

Description automatically generated

  1. Select ‘create account’ and enter our special invite code: RICH
  2. Enter your details – these must match what your practice holds on file

While The Doctors App is best experienced on your phone/tablet, it can also be accessed on your computer. You can use the above invite code to create an account online.

Find out more here about the App and how to get help or support.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Consults
Phone 03 528 8358 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

Choice of appointments and how to book them

 
In Person 
 
Phone

Enrol With Us

We warmly welcome new patients

Please note: we are only accepting new enrolments from patients who currently live in Richmond and do not already have a registered GP.

When you enrol with us, some of the benefits include:
  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrolling with us means you understand and accept our standard terms and conditions

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification:  

Enrol Here Online

Online Patient Portal

The Doctors App is now live - download today!

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • A summary of your health information
  • Great way to connect with us, your general practice team
  • Passcode, touch/facial recognition – no more forgetting your username and password!

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code

Description automatically generated

  1. Select ‘create account’ and enter our special invite code: RICH
  2. Enter your details – these must match what your practice holds on file

While The Doctors is best experienced on the app, it can also be accessed online. You can use the above invite code to create an account online.

Our Services

Appointments 

Appointments can be made for:

  • General Practitioner Consultations
  • Nurse Consultations
  • Physician Consultations
  • Dieticians
  • Health Improvement Practitioner

Healthcare Services

We offer a full comprehensive range of health care services including:
 
  • Preventative and Screening Programmes
  • Skin Checks
  • Minor Surgery
  • Contraception and Sexual Health
  • Home visits by Arrangement
  • Spirometry
  • IV Therapies
  • Childhood Immunisations and advice
 

Standard Hours

Monday - Friday 8:00am – 5:00pm for booked GP appointments
Closed on weekends and public holidays

Christmas hours

Monday 23rd December 0800 - 1700, Tuesday 24th December 0800- 1500, Wednesday 25th & Thursday 26th December CLOSED, Friday 27th December 0800-1500.

Monday 30th December 0800 - 1500, Tuesday 31st December 0800 - 1500, Wednesday 1st January & Thursday 2nd January CLOSED, Friday 3rd January 0800 - 1500.

 After Hours Service

If you phone Richmond Health outside the above hours you will be connected to the After Hours Duty Doctor service.


Alternatively, you can contact the Medical and Injury Centre:


98 Waimea Road, Nelson

Hours: 8am – 10pm daily

Phone: (03) 546 8881

 

Patient Fees

Enrolled Patients - Doctor & Nurse

Age Standard GP CSC GP Standard Nurse CSC Nurse
0-5 years FREE FREE FREE FREE
6 - 13 years FREE FREE FREE FREE
14 - 17 years $50 $13 $45 $13
18 - 24 years $65 $19.50 $45 $19.50
25 - 44 years $65 $19.50 $45 $19.50
45 - 64 years $65 $19.50 $45 $19.50
65+ years $65 $19.50 $45 $19.50


Please note that funding restrictions mean that a double CSC GP consult fee is $84.50 as we are only able to claim a subsidy for the first appointment

 

Read our Standard Payment Terms and Conditions here.

Casual Patients - Doctor

Age Standard GP CSC GP Standard GP & Nurse
0-5 years $100 $100 $60
6 - 13 years $100 $100 $60
14 - 17 years $120 $120 $65
18 - 24 years $120 $120 $65
25 - 44 years $120 $120 $65
45 - 64 years $120 $120 $65
65+ years $120 $120 $65

Read our Standard Payment Terms and Conditions here.

ACC Consult - Enrolled Patients - Standard Hours

Age Standard CSC
0-13 years FREE FREE
14 - 17 years $50 $13.00
18+ years $65 $19.50

Read our Standard Payment Terms and Conditions here.

ACC Consult - Casual Patients - Standard Hours

Age Standard CSC
0-13 years $42 $42
14 - 17 years $65 $65
18+ years $65 $65

Read our Standard Payment Terms and Conditions here.

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Other Services

Prescriptions through the phone line/via reception <14 free, 14-17 years old, $15, For 18+ $21. Prescriptions via the Drs App $18.50. Controlled Drugs monthly prescriptions and Interim Prescriptions $10. Same day prescription $40

Skin Checks (30 minute appointment required) $180. Driver License 74 years  and over (Nurse + GP) $130. Drivers Licence GP only $90. Removal of Stitches $25 (Please note this is not included in the Minor Surgery costs). ECG $65. Cervical Smear $48 (CSC $26.50). HPV swab $40 (CSC $19.50). Liquid Nitrogen $30 (plus Dr or Nurse fee). BP Check $25.Home visit $235. Injections excluding DepoProvera $25. 

Medical Certificates $25. Form completion including WINZ certificates and and referrals outside of a consultation $50. 

For other services not listed please contact Reception for costs.

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

Mandeeps Manage  
  • Dr Lesley Darcy BMBS, MRCPI, DRCOG, MICGP

    Dr Lesley Darcy BMBS, MRCPI, DRCOG, MICGP

  • Dr Liz (Elizabeth) Adkin MBChB FRNZCGP

    Dr Liz (Elizabeth) Adkin MBChB FRNZCGP

    I am an experienced general practitioner and Fellow of the Royal New Zealand College of General Practitioners who is delighted to have moved to the friendly and welcoming Tasman district in 2023.After qualifying at Otago University in 1990, training at Christchurch Hospital and working in several GP practices in Christchurch, I then travelled and worked in Waterford, Ireland. I would like to acknowledge my gratitude to patients and great colleagues who have contributed to ‘a degree of a lifetime”. My clinical interests include family medicine, natural fertility care and education, paediatrics, crisis counselling and lifestyle environmental medicine. In taking a holistic approach to care, I have been happy to support patients when they prefer to explore  natural medicine options .I have developed a consulting style which aims to listen carefully, and enjoy  those times when we find that touch of humour to brighten the health journey. I am married with two well grown children, and my personal interests include arts and music, gardening and home craft upcycling projects.

  • Dr Brian Lucey MBChB FRNZCGP

    Dr Brian Lucey MBChB FRNZCGP

    I'm originally from County Limerick in Ireland but have been in Aotearoa now for five years. I initially worked in General Medicine, Paediatrics and Emergency Medicine. I made the leap to pursue a career in General Practice about three years ago and and haven't looked back since. I enjoy all things that GP has to offer and it's the continuity of care and variety which initially attracted me to profession. In my spare time I try to get out into the wilderness as often as I can - particularly sea swimming! I love all aspects of General Practice but have a particular interest in Paediatrics. 

  • Dr Mary-Anne Kendon- MBChB (UCT), DA (SA), DipHIVMan(SA), MMedFamMed (ukzn)

    Dr Mary-Anne Kendon- MBChB (UCT), DA (SA), DipHIVMan(SA), MMedFamMed (ukzn)

    I grew up in Cape Town South Africa and studied at UCT (University of Cape Town) graduating in 2002. After qualifying I spent a year in Anaesthetics and have a diploma in that discipline. However, I decided I preferred the relational side of medicine and went on to work at a district level hospital in KwazuluNatal for many years.  I completed my Masters in Family Medicine while working there, spending time in different departments. I then went on to work in Primary Health Care. I enjoy the variety of my days in general practice as no two patients, and therefore no two days are the same!  My family relocated to Nelson New Zealand mid 2022 and we are enjoying life here. I am married and have 3 children. In my spare time I am transporting and feeding them all! I enjoy food, sunshine and the outdoors as well as a good book!

  • Dr Joost van Rens - Locum GP, FRNZCGP

    Dr Joost van Rens - Locum GP, FRNZCGP

    I was born and grew up in the Netherlands, becoming a GP in 1989. I was motivated to do nonprofit work, and worked the next 18 years in The Hague in a health centre where the patients came from more than 30 countries; mostly refugees and immigrants.

    My wife and I moved to NZ in 2009 after a year in Western Australia where I worked as a roving locum GP. We then lived near Kaitaia, Northland where I completed my NZ Fellowship in General Practice in 2013, while working there as a GP. We moved to Richmond in 2018 because we love the incredible natural beauty of the area,- the snow peaked mountains and the sea,- and appreciate the wide variety of social and cultural opportunities.

    I enjoy the variety of people I meet working here as a GP, seeing every age group. One of my interests is mindfulness,- how to use this to deepen my experience of life, and my work as a GP. In my free time I enjoy fitness training at the gym, swimming and hiking. We participate in the Nelson Tasman Climate Forum: working to help our region move towards a sustainable future.

  • Dr Janine Bailey - FRNZCGP, MBChB

    Dr Janine Bailey - FRNZCGP, MBChB

    I grew up in Christchurch, where I finished my Otago training. After an OE in Britain, my husband and I settled in Lyttelton, where I spent time practicing hospital medicine, before buying a Practice in Motueka. I have worked in Richmond for over 10 years now, and value the relationships I have established here, as well as the ever-changing nature of General Practice. I have also taught General Practice at all levels, and have kept up my thirst for knowledge by a studying a variety of things from Acupuncture, to Neurolinguistics, Masters papers including Cardiology, Ethics, and advanced teaching and learning techniques, and more recently Bio and Neurofeedback. I have a keen interest in mind body medicine and enjoy the opportunity to incorporate this into patient care.

  • Dr Tom Currie - MBChB, Dip Child Health, FRNZCGP Lead GP

    Dr Tom Currie - MBChB, Dip Child Health, FRNZCGP Lead GP

    I completed my medical training at the University of Otago. I then worked in Christchurch public hospital in a number of areas of medicine.
    Following this I moved into general practice. I completed GP specialty training while living and working in Hawkes Bay. Family roots have prompted our return to the Nelson region and we are excited for our next chapter commencing here. I enjoy all areas of general practice, the variety it brings on a daily basis and working with my local community. Outside of medicine I enjoy spending time with my young family and all things sport.

  • Dr Richard Thomas - FRNZCGP, MB.BS, DRCOG, FPCert

    Dr Richard Thomas - FRNZCGP, MB.BS, DRCOG, FPCert

    After completing my medical degree at Guys hospital in London, I worked in Christchurch in the late 1980s and subsequently have almost 20 years of general practice experience, both in the UK and in Tasman (having moved to this area 10 years ago.)

    I have an ongoing enthusiasm for General Pracitice and when not working keep busy trying to keep up with my daughters and springer spaniel dog!

  • Dr Geoff McAlpine - FRNZCGP, MBChB

    Dr Geoff McAlpine - FRNZCGP, MBChB

    I came to medicine late in life (30) having previously worked in many fields including building, marine conservation, deep sea fisheries, forestry. I completed my training in 1999 and worked for 5 years in hospital medicine (emergency and psychiatry). I completed my Fellowship in General Practice in 2010 and have been permanently at Richmond Health since 2009. I love all aspects of general practice but have special interests in minor surgery, men’s health and mental health. I’m married with two children and enjoy several outdoor activities (kitesurfing, mountain biking, fishing, hunting).

  • Dr Kate Swanson - FRNZCGP, MBChB, Dip Obs

    Dr Kate Swanson - FRNZCGP, MBChB, Dip Obs

    After finishing my training at Otago medical school I went on to do general practice training in Southland. This included training in rural GP service which is an interest of mine. I then practiced for several years in Lumsden and Queenstown before moving with my family to the Nelson region. I enjoy the wide variety of experiences that General Practice provides.

Latest News

<span id="Latest-news"></span> Latest News

Staffing updates

We will be saying a heartfelt farewell to Dr Brian Lucey and Dr Lesley Darcy who are both leaving for roles in Auckland. We are currently recruiting for Lesley and Brian's roles and will reallocate patients when a replacement starts. 

Brian feels privileged to have cared for the health and well-being of his patients. 

"I want to express my heartfelt gratitude to each of you for allowing me to be part of your health journey and for the incredible opportunity the Richmond team has provided me. As we say in Ireland ... Go raibh míle maith agat ! Slán agaibh!" 

Christmas and New Year Closures

We will be working reduced hours and offering urgent GP appointments only. We will still be booking routine nurse appointments.

Facebook

There is now a The Doctors Richmond Facebook page so that we can keep you up to date with news.

https://www.facebook.com/profile.php?id=61565309211075

Newsletter

The December newsletter has been e-mailed to patients on our database who have not asked for 'no contact'. This will also be available as a hard copy to read in the waiting area shortly and can be accessed at the following site https://mailchi.mp/500f8493bfb9/richmond-dec-2024

Prescriptions

We have closed our prescription telephone line. As well as being able to order prescriptions via the Drs App we now have a prescription e-mail as below. 

Please note that any urgent prescriptions need to be requested through the prescription e-mail prescriptions@rich.thedoctors.co.nz with a high priority and urgent on the subject line. Any routine requests have a turnaround time of 48 hours. If you do not receive a notification that we have issued your prescription please call the pharmacy before collecting to check that it has been received by them.

Phone lines

Mondays are our busiest days as we find that there are many patients calling to request an urgent appointment. Please bear with us if there is a time delay waiting for us to answer your call, we will be assisting other patients.  

Health Improvement Practitioner

Our Health Improvement Practitioner is available four days a week and can help with 

  • Stress, anxiety, low mood
  • Managing thoughts, feelings and behaviors
  • Sleep
  • Coping with grief and loss
  • Alcohol and smoking
  • Coping with chronic health conditions
  • Perimenopause / menopause
 
 

General Enquiries and Feedback

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  • We welcome your feedback and always strive to provide the best care and advice. Please let us know by completing the patient feedback and General Enquiries form below. 

    (Please do not send clinical queries via this form. To book an appointment or request a prescription please log in to the online portal or phone reception)

  • Important to know

    • Green Cross Health and The Doctors medical centres follow this feedback management process in accordance with guidelines set by the Health and Disability Commissioner
    • If your feedback is sensitive or involves medical centre management, please contact Green Cross Health by emailing feedback.medical@greencrosshealth.co.nz
    • You can ask for help and advice from The NZ Advocacy service. The Nationwide Health and Disability Advocacy Service is a free service that operates independently from all health and disability service providers and agencies.
    • If you have concerns you are welcome to contact the Health and Disability Commission (HDC) about our service. Anyone can use this service, including the person who received the care, a family member or friend of the person who received the care, or a health or disability service provider or concerned person.
    • If you feel your privacy has been breached involving your own or other people's personal information, you can complain to the Privacy Commission