The Doctors Christchurch South

 

The Doctors Christchurch South Medical Centre

Welcome To Our Practice

As a family-friendly medical centre, The Doctors Christchurch South aims to provide our patients with first-class general practice healthcare and service in accordance with the highest professional standards. Our service is accessible, affordable, and responsive to our patients’ needs. Our practice is easy to access, fully equipped for individuals with disabilities, and offers ample parking. We are also proud to be Cornerstone Accredited.

South Island based patients only - please note that this practice contributes to and access healthcare information from HealthOne.

What is HealthOne?

HealthOne is a secure electronic record system based in the South Island. It allows registered healthcare providers directly involved in your care to quickly access essential information such as test results, allergies, medications, GP summaries, and hospital records. HealthOne strictly adheres to the principles of the Privacy Act 2020 and the Health Information Privacy Code 2020. Access is only permitted through an approved, highly secure healthcare information network that undergoes regular audits and security testing. Privacy audits ensure that only those directly involved in your care can access your information. To learn more about HealthOne, please visit their website. You are also entitled to restrict the sharing of your healthcare records by calling 0508 837 872 or emailing HealthOne.privacy@pegasus.health.nz 

We’re now taking bookings for flu vaccines. It’s free for people who meet the eligibility criteria. You can still get a flu vaccine if you’re not eligible for a funded one, for a small fee. 

For enrolled patients, click the link below to book an appointment for a flu vaccine.

Book Flu Vaccine

For casual patients, please call us to book an appointment. 

Covid-19 Tests & Results
Most testing is now done via Rapid Antigen Testing (RATs). You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 03 332 0108 or 111 in an emergency.

Certified Tests for Travel & Pre-Employment
We also offer certified proof of a negative COVID-19 RAT or PCR test result for international travel or pre-employment - visit our info page here

Enrolled patients certified RAT: $125
Casual patients certified RAT: $140
Enrolled & casual patients certified PCR: $250

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations

We are no longer providing COVID-19 vaccinations.


Consults
Many consults are by phone, with some in person. Phone 03 332 0108 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

How To Book An Appointment

For enrolled patients

Log in to your patient portal via The Doctors App on your phone or the desktop version. Once logged in, you can view available practitioners and appointments.

Please note: Booking through the app is available for enrolled patients only. If you don’t have a login, please create an account here. If you have just enrolled, please note that you won’t have access to The Doctors App until we have confirmed your enrolment via email. If you are unsure, please call us.

To Download ‘The Doctors App’ on your mobile:

1.    Scan the QR code below, or click on the Apple or Google Play buttons which will take you directly to the app store to download it.

       Qr code Description automatically generated 

2.    Select ‘Create Account’ and enter the unique practice invite code: CHRI

3.    Enter your details. Please make sure your name, date of birth, and mobile number match the details you gave us when you enrolled with us. 
 

For casual patients

Please call us on 03 332 0108 to book an appointment.

Enrol Now

<span id="Enrol-With-Us">Enrol Now</span>

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrolling with us means you understand and accept our standard terms and conditions.

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification.  

Enrol Online Here

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online form. For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to enquiries@cs.thedoctors.co.nz including a copy of your suitable identification:  

Enrol In Person 

The last way you can Enrol is to pop into the clinic and fill out a form at reception - please bring either NZ Passport or Birth Certificate Resident or Work Visa and Passport

Not enrolled but need an appointment? 

Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled at our practice.

Our enrolment capacity is currently limited.

We are operating on a one-in/one-out basis. Please contact the practice to join the waitlist. We apologise for any inconvenience this may cause. Your healthcare is our highest priority, and we will reopen enrolments when we are able. Thank you for understanding.

If you need to speak to a GP, we can offer you an online consultation, usually on the same day. With The Doctors Online, you can book a casual appointment and connect with a doctor via phone or video call. Before you book, check our FAQs to make sure your health concerns are suitable for an online appointment - Book Here

 

Online Patient Portal

<span id="Patient-Portal">Online Patient Portal</span>

 

Our patients use The Doctors App as their online patient portal, an easy-to-use tool designed to empower them to manage their healthcare conveniently.

About The Doctors App

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • Access a summary of your health information
  • Easily connect with your general practice team
  • Secure login with passcode or facial recognition – no more forgetting usernames and passwords

The Doctors App is available for download on mobile devices and is also accessible via web browsers.

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • A summary of your health information
  • Great way to connect with us, your general practice team
  • Passcode, touch/facial recognition – no more forgetting your username and password!

Download The Doctors App

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code Description automatically generated

  1. Select ‘create account’ and enter our special invite code: CHRI
  2. Enter your details – these must match what your practice holds on file
While The Doctors is best experienced on the app, it can also be accessed online. You can use the above invite code to create an account online.

Our Services

Hours

<span id="Hours-and-fees"></span>Hours

Standard Hours

Monday - Friday 8am – 5:00pm for booked GP appointments. 
Closed weekends and public holidays.

Please NOTE: 

  • To arrange an appointment or request a prescription please telephone between 8am to 5:00pm Monday to Friday. Outside these hours your call will be answered by a registered nurse, who may advise you to go to the 24-Hour Surgery.
  • Prescription requests will be cleared at the end of every day. Please allow 3 working days to obtain a repeat prescription. We will notify you when the prescription is read to pick up.
  • We have free parking onsite.

After Hours

24 hour service is provided through our membership with the 24 Hour Surgery, 401 Madras Street, phone 365-7777.

If you need advice after hours please call Healthline on 0800 611 116

If you have a medical emergency, call 111

Patient Fees

Enrolled Patient Fees - Doctor

Age Standard CSC
0-13 years FREE FREE
14-17 years $60.00 $13.00
18+ years $67.00 $19.50

Prices effective from 08/07/2024

Read our Standard Payment Terms and Conditions here.

ACC Enrolled Patient Fees - Doctor

Age Standard CSC
0-13 years FREE FREE
14-17 years $60.00 $13.00
18+ years $67.00 $19.50

Prices effective from 08/07/2024

Read our Standard Payment Terms and Conditions here.

Standard Payment Terms and Conditions and

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

Mandeeps Manage  

  • Dr Matthew Wu

    Dr Matthew Wu

    Matthew has recently joined us from Taiwan.  He is fluent in Mandarin and Hokkien.  We are excited to have him as part of the team.

  • Dr Kelly Henderson

    Dr Kelly Henderson

    .

  • Dr Isobel Light

    Dr Isobel Light

  • Dr Shaanti Robinson

    Dr Shaanti Robinson

  • Dr Sanjeev Deo - Clinical Lead

    Dr Sanjeev Deo - Clinical Lead

    I was born and raised in Christchurch and studied medicine at Otago University, graduating in 2010.  I started my GP training in 2016 after working in Blenheim, Nelson, and spending a short time overseas. It is great to be back home in Christchurch. Outside of medicine I enjoy photography, tramping, music, cooking, and spending time with friends and family.

  • Nursing & Administration Team

    Nursing & Administration Team

    Medical Centre Manager: Angela Hendry

    Nurse Manager: Katrina McDermott
    Nurses: Karen Fitzpatrick, Maureen Lyons, Alysha Blenkinsop, Maree Hibberd, Kathy Chamberlain and Kate Wilson
    Admin/Reception: Marg Cloughley,  Andrea Newton, Juliet Maguire, Leigh Maguire, Viv Steele, Michael Craik and Ann Stevens

  • Dr Clare Botha-Reid

    Dr Clare Botha-Reid

    I was born in South Africa and I graduated from the University of Cape Town in 1983. I emigrated to New Zealand in 1993 and joined the team at Christchurch South Health in 2000. I enjoy all aspects of my job, and have special interests in child and women’s health. My outside interests include yoga, running in the hills, gardening and cooking.

Latest News

<span id="Latest-news"></span> Latest News

We've changed our name!

We changed our name to The Doctors Christchurch South. Click here for our latest newsletter and what is going on in our practice to meet your needs.

Feedback

If you have feedback or would like to discuss a concern you have with our service, please don’t hesitate to contact us via email (enquiries@cs.thedoctors.co.nz) or phone (03 332 0108). Your healthcare is our top priority, and we’re here to support you.

03 332 0108

163 Colombo Street
Christchurch 8023

enquiries@cs.thedoctors.co.nz

Monday - Friday 8am - 5pm
Closed weekends and public holidays