The Doctors Huapai

• General Health and Wellness
• Minor Surgery
• Immunisations
• Womens Health
• Chronic Disease Management

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

We are happy to do phone scripts for medicines that patients are stable on. There is also the ability to request a repeat prescription for regular medication through our patient portal.

We prefer to see all patients within a 6 month time frame. We will not prescribe this way if more than a year has elapsed since a consultation has taken place. This is a medico-legal requirement. It may be necessary to come in for a consultation with the nurse or Doctor before a repeat script can be given.

In the event you have run out of necessary medication completely and if you are a known patient of ours and the Unichem Huapai Pharmacy, the Pharmacist can issue an 'emergency supply' for 7 days only. You must then ensure you contact us to initiate your repeat script.

• Allow 2 business days for checking and issuing
• It is preferable that scripts are paid for when ordered, to avoid a charge at the end of the month
• We do not email scripts

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

• Payment is due the day of consultation or service - prior to your appointment.
• Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
• All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
• Medical consumables will be charged separately.
• Weekends, afterhours and public holidays will incur additional fees
• Accounts may only be set up with the approval of the Medical Centre Manager.
• Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
• Normal consultation charges apply to Virtual or Phone Consultations.
• Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
• Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
• Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
• If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
• If not paid in full an additional $10.00 fee will be charged for all age groups

Standard nurse consultations $40.00

A fee of $35 will be charged for all non attendance of appointments or cancellations made less than 2 hours before your appointment time.

Saturday surcharge is an additional $22 for all patients. 

Overseas visitors to NZ will be charged $110. Payment for overseas visitors and casual patients is expected prior to consultation.

Payment is expected on the day of consultation unless other arrangements have been made.

Effective 1 July 2024

Read our Standard Payment Terms and Conditions here.