The Doctors Hastings

The Doctors Hastings Medical Centre

Welcome to our practice

Our family is growing! We look forward to welcoming The Doctors Gascoigne patients from 9 October. We know that together under the umbrella of The Doctors Hastings, we will provide the best support for you and our surrounding communities.

At The Doctors Hastings we provide high quality general practice medical services and acute walk-in care with a team of health practitioners including: Doctors, Nurse Practitioner, Registered Nurses, Health Care Assistant, and Clinical Pharmacist.  

We provide a professional service for you and your family and we can offer a number of services to our enrolled patients making sure all our patients’ health needs are met. We are also proud to be Cornerstone Accredited to give you the best medical care.

Our enrolment capacity is currently limited

Please phone or email reception to discuss availability. In the meantime we welcome you to join our waitlist. Thanks for your understanding.

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 06 876 8445 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Phone us on 06 876 8445 for 5-11 year olds, standard vaccines and boosters.

Consults
Many consults are virtual (phone or video), with some in person. Phone 06 876 8445 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please scan in and wear a mask at all times.

Choice of appointments and how to book them

 
In Person
 
Video
 
Phone

Enrol With Us

Our enrolment capacity is currently limited, please phone or email reception to discuss availability. In the meantime we welcome you to join our waitlist. 

Join Our Waitlist

After the waitlist form please complete an online medical questionnaire before your first visit:

Adult Medical Form   Child (>16) Medical Form

Not enrolled but need an appointment? 

You can still get an appointment even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment.  Extra charges apply for casual appointments when you are not enrolled.

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Manage My Health (MMH). Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 06 876 8445 to start your registration

Here’s How to Complete Your Registration  and How to Use The Portal

Our Services

Our Services

  • General Health and Wellness
  • Minor Surgery
  • Immunisations
  • Womens Health
  • Chronic Disease Management

Medical Assessments

The Doctors Hastings provides most kinds of medical assessments including company pre-employment medicals, insurance medicals or driver’s license endorsements. Please contact our reception team to make an appointment. 

When booking please let us know what kind of medical check you need, so we can allocate the correct amount of time for you to see a doctor or a nurse.

Company medicals often need specific paper work and documentation  - please check with your employer before you come and bring any forms that may be needed by the company. 

Careplus

CarePlus aims to help patients with long term conditions and/or high health needs by providing increased consultation time with the general practice team at lower cost, resulting in improved health management and health outcomes for patients. Patients must meet certain criteria before being able to access the CarePlus programme.

Please ask your doctor if you fit the eligible criteria.

Diabetes Clinic

Patients with diabetes are individually seen by our specialised nurses and by our doctors as part of a shared approach. Medication is reviewed and altered if necessary. Lifestyle counselling is also given during the clinic.

Being able to attend a nurse led diabetes clinic means that more patients, who wouldn’t necessarily be referred to secondary care, can receive specialist care in the community. Patients with diabetes are entitled to one free doctors appointment a year and the nurse led diabetes clinics are free of charge to those who fit the recommended criteria.

Our clinics are run weekly on a Thursday. Appointments are necessary - please call us on 06 876 8445 if you'd like to make one.

Asthma Clinic

The Doctors Hastings offer nursing services and nurse clinics to our patients who suffer from respiratory illnesses. Our Registered Nurses are highly trained nurses specialising in all respiratory illnesses. This can range from wheezy children to older patients with chronic lung problems. We also have the latest tools to be able to carry out lung function tests using spirometry.

Having a respiratory illness doesn’t mean that you need to suffer. Our nurses can help you to understand; your medications, benefits from using your preventers correctly, how to plan for winter and colds and illnesses. They are also able to support you while you become smoke free.

We accept referrals from doctors, nurses, receptionists as well as self referrals and from whānau. If you would like an appointment with our Asthma Nurse team please call us on 06 876 8445.

Tips for people with respiratory illness:

 

  • Have your flu injection early in the season - don’t let the flu get you.
  • If you are a smoker come and see your doctor or nurse about stopping. We have plenty of ways we can help you with this.
  • Stopping smoking could be the biggest favour you ever do your self. Make your home smoke free and ask others not to smoke around you.
  •  Use a spacer with your medications - a spacer will deliver up to 30% more medication to your lungs and you will feel better for this. Wash your spacer in warm water and detergent and let it drip dry at least once a week.
  • Use your preventer inhaler as your doctor has prescribed – this keeps you well. It also means that you will need to use your reliever less. Having good control of your asthma or COPD means that you will feel better, keep better health over winter and be able to do the things you normally do.
  • Keep your home warm and dry over winter.
  • Close your windows early in the evening. The air can be very smoky if you live in and area where lots of people have open firs and wood burners.
  • Keep your chest warm and wear a scarf especially over your mouth if you are going outside into he very cold air.
  • Be aware of what you need top do if you get ill over winter, ask your asthma clinic nurse or practice nurse to help you make a plan to keep you well.

Cholesterol Clinic

Cardiovascular / Cholesterol – Healthy Lifestyle Consultations

These are available by appointment with our Registered Nurse Team.

Conducted by a trained Registered Nurse who will do a thorough cardiovascular risk assessment including discussion regarding cholesterol levels, family history, diet and lifestyle all with the aim of a happier, healthier, more energised you!

You will NOT be told you must take up marathon running or jump rope for half an hour a day. Everyone is different and we are passionate about helping individuals manage their own lives depending on their personal circumstances and beliefs.

Smear Clinic

This is an independent women’s clinic staffed by certificated smear-takers, who have undergone specialised training in many areas of women’s health. The Registered Nurses provide a professional, warm, welcoming and private consultation.

Our nurses offer cervical smears, chlamydia screening and can offer information on menopause, mammography, fertility, sexual health and contraception.  

Casual patients from the community are welcome along with our enrolled patients.

Sexual Health

This service provides individual assessment, advice,  education and consultations regarding contraception for women and men who meet the criteria. If you are 18 or under your visit will be free.

Flu Vaccinations

Book your flu vaccination through the patient portal, using the online form to request an appointment or phoning us on 06 876 8445

Flu Vaccine - Patient Portal

Request Flu Vaccine Booking

TXT2Remind

Did you know that The Doctors Hastings has a great system called TXT2remind. TXT2remind allows us to send you recalls, notification of normal results and appointment reminders via your cell phone.

If you would like to take advantage of the recalls and results service via txt to remind let the practice nurse know the next time you are in.

Other Services On-Site

  • On-site radiology - x-ray
  • The Physio - physiotherapy
  • Pharmacy
  • Clinical Pharmacist
  • Before School Checks

Standard Hours - GP Services

Monday - Friday 8am – 6pm for booked GP appointments
Closed on weekends and public holidays

Walk-In Care Hours

Monday - Friday 8am – 6pm no appointment needed
Closed weekends and public holidays

After Hours

If you require urgent after-hours medical care please call the practice on 06 876 8445 and your call will be answered by a highly trained nurse who can provide medical advice and in need refer you to an appropriate Urgent Care After Hours service.  

Other After Hours Urgent Care Options

Mon to Fri 6pm – 8pm, Weekends 8am – 8pm: Hastings Health Centre 303 Saint Aubyn St West 06 873 8999
Mon to Fri 8pm – 8am, Weekends 8pm – 8am: Emergency Department at Hawkes Bay Hospital 398 Omahu Rd, Camberley 06 878 8109

If you have a medical emergency, call 111

Patient Fees

Enrolled Patient Fees

Age                               Booked Appt                 Booked CSC or HUC         Walk In Care         
0 - 13 years         FREE  FREE  FREE 
14-17 years FREE FREE FREE
18-24 years FREE FREE FREE
25+ years $55.00 $19.50 $58.00

CSC = community services card | HUC = high user card.

International patients - All ages ACC or Non ACC - $130.00
Nurse consults for enrolled patients are $29.00( $19.50 with CSC )
Repeat prescriptions $22.00 or Same day urgent prescriptions $33.00 
ECG $44.00
Blood tests $11.00.

A $10 administration fee will be applied to all accounts that are not paid by the end of the month.

Prices effective 1st July 2023

Read our Standard Payment Terms and Conditions here

Casual Patient Fees

Age Walk-In Care Weekdays Walk-In Care CSC
0-13 years FREE FREE
14-17 years FREE FREE
18-24 years FREE FREE
25+ years $110.00 $62.00

Nurse consults for casual patients are $38.00, Repeat prescriptions $22.00 or Same day urgent prescriptions $33.00 , ECG $45.00, blood tests $15.00.  Additional charges may apply for materials or procedures.

CSC = community services card | HUC = high user card.

International patients – All ages ACC or Non ACC - $130.00. 

A $10 administration fee will be applied to all accounts that are not paid by the end of the month.

Prices effective 1st July 2023

Read our Standard Payment Terms and Conditions here

Walk-In Care

Enrolled and casual patients will incur an additional fee for walk-in care.

A $10 administration fee will be applied to all accounts that are not paid by the end of the month.

ACC Consultation Fees

Age Enrolled Enrolled CSC Casual Casual CSC
0-13 years FREE FREE FREE FREE
14-17 years FREE FREE FREE FREE
18-24 years FREE FREE FREE FREE
25+ years $39.00 $19.50 $55.00 $19.50

Nurse only dressing charges, if apply, are $11.00. Additional charges may apply for materials or procedures. 

CSC = community services card | HUC = high user card.

International patients – All ages ACC or Non ACC - $130.00. 

A $10 administration fee will be applied to all accounts that are not paid by the end of the month.,

Prices effective 1st July 2023.

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

Mandeeps Manage  
  • Dr Godwin Marufu

    Dr Godwin Marufu

    .

  • Dr Penny Harger

    Dr Penny Harger

    .

  • Dr Sarah West

    Dr Sarah West

    Dr West graduated from St George’s Hospital Medical School, University of London in 2001. Sarah was an Officer in the British Army for 7 years. Her GP training was completed in the UK graduating as a Member of the Royal College of GPs. She has interests in Musculo Skeletal medicine.

  • Dr Sakhina Ahmad

    Dr Sakhina Ahmad

    Started with The Doctors Hastings in 2011.

  • Dr Rhys Parry

    Dr Rhys Parry

    MBChB DipPaeds PGDip (Health management) BAppSci

    Special interests: Paediatrics, Accident and Medical.

  • Dr Kevin Choy

    Dr Kevin Choy

    FRNZCGP - Director

    Experience / Special interest: General practice, family health, minor surgery, dermatology.

  • Dr Hannes Meyer

    Dr Hannes Meyer

    MBChB, FRNZCGP

    Experience / Special interests: General practice, minor surgery, travel medicine, dive medicals, post grad training in Skin surgery, Emergency Medicine.

  • Dr Brett Starck

    Dr Brett Starck

    MBChB (UCT), MFGP (SA), FRNZCGP - Director

    Dr Brett Starck has been with The Doctors Hastings since 1994. He graduated from the University of Cape Town, South Africa, in 1986 and has practiced medicine in South Africa, the United Kingdom and New Zealand. Dr Starck's areas of special interest are General Practice and Ear, Nose & Throat. Outside work he is married with two adult children who are university graduates.

Latest News

May Newsletter

Click here for our latest newsletter and what is going on in our practice to meet your needs.

Your Feedback

<span id="Contact-Us">Your Feedback</span>
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  • We welcome your feedback and always strive to provide the best care and advice.  Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

    1.  Online form direct to your medical centre

    2.  Or email our Clinical Advisory Team

    • If your feedback is of a sensitive nature or involves medical centre management*, please contact Green Cross Health directly by emailing feedback.medical@greencrosshealth.co.nz directly. You will receive an acknowledgement within 5 working days. 
    •  
    • *Please note, once we have contacted you, we will ask for your permission to share information with centre management to resolve your complaint and improve our services.

    3.  Or for more information and other ways to give feedback, you can also contact:

General Enquiry (Please do not send clinical queries via this form. You will need to book an appointment via the online portal or phone reception to book)

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