Welcome to our practice
At The Doctors Hastings we provide high quality general practice medical services and acute walk-in care with a team of health practitioners including: Doctors, Nurse Practitioner, Registered Nurses, Health Care Assistant, and Clinical Pharmacist.
We provide a professional service for you and your family and we can offer a number of services to our enrolled patients making sure all our patients’ health needs are met. We are also proud to be Cornerstone Accredited to give you the best medical care.
Pre-Payment
From the 1st June 2024, we will be introducing Pre-payment for all appointments, prescriptions and other services. This is a new policy implemented by Green Cross Health to assist with managing patient debt and minimizing administrative tasks to improve our overall quality of service.
If payment before your appointment poses a difficulty, please inform our reception team promptly and we will assist you with making a suitable payment plan.
Please allow adequate time for prepayment prior to your appointment.
After your appointment, if there are any discrepancies between the paid amount and the invoiced amount, our reception team will be on hand to assist you.
When requesting a prescription, please arrange payment online or when you collect your medications. We sincerely appreciate your cooperation as we implement this change. As always, we remain committed to caring for you and your whanau.
Please note that the standard length of a consultation is 15 minutes your consultation takes more than the standard 15 minutes you will be charged a higher fee for the extended consultation.
We are here for your ongoing care and to offer the best possible service. To help us achieve this goal, it is important to advise the practice if you are unable to attend your appointment. Please be advised that failure to attend or cancel your appointment will result in a charge of $20 if you do not provide us with at least 3 hours notice.