Springvale Medical Centre

We are operating on a one-in/one-out basis. Please contact the practice to join the waitlist. We apologise for any inconvenience this may cause. Your healthcare is our highest priority, and we will reopen enrolments when we are able. Thank you for understanding.

If you need to speak to a GP, we can offer you an online consultation, usually on the same day. With The Doctors Online, you can book a casual appointment and connect with a doctor via phone or video call. Before you book, check our FAQs to make sure your health concerns are suitable for an online appointment - Book Here

DOCTORS ON LEAVE

Dr Ruben will be on leave from Wednesday 9th July and will return Wednesday 30th July

To ensure that your prescription requirements are met, please order your medication/s in advance through reception.  For continuity of care through this period of time, please contact reception to book an appointment with another GP.

Alternatively Practice Plus, our after-hours service will be available for phone consultations.

MATARIKI - the practice will be closed on Friday 20th June

Matariki, the Māori name for the Pleiades star cluster, symbolises the Māori New Year, signifying a time of reflection, remembrance, and renewal. It's a period of transition, allowing families to mourn the deceased, honor ancestors, and celebrate the present while looking toward the future. Matariki also connects people to the land, the sky, and the cycle of life and nature.

PHONE NURSE SERVICE 

• For FREE health advice please contact Healthline 0800 611 116
• For COVID 19 health advice and information please contact 0800 358 5453
• Practice Plus is our primary after-hours service.  This is a virtual GP service.  To register visit practiceplus.nz - charges apply

Our phone nurse service is for brief advice only, or triage for an urgent appointment.

Please note - anything other than brief advice may incur a charge.

If our staff are informed that your call is an emergency, you will be advised to hang up and call 111

To book an appointment please speak with a receptionist.

To order a prescription please use "The Doctors App" or speak with a receptionist.

Test results - we DO NOT contact patients with test results unless they are abnormal results.

If leaving a message for the nurse please ensure your message is clear with your name, date of birth and brief description.

Your call will be prioritised by urgency, please be reassured you will be contacted in a timely manner.

We thank you for your continuous support.