The Doctors Red Beach

Our General Practice and Urgent Care Clinic are Open

26 June 2020

The Ministry of Health has released new criteria for COVID-19 testing based on no evidence of community transmission. Currently, only people who are considered to be a higher risk of having contracted the virus need to be tested. 

You are considered to be a higher risk if you:
  • have cough, cold, or flu-like symptoms

     AND

  • you have had contact with a confirmed or probable case of COVID-19
  • you have recently travelled internationally
  • you have had direct contact with a person who has recently travelled overseas (e.g. customs/immigration staff, staff at isolation facilities)
  • you have worked on an international aircraft or shipping vessel

If you believe you need a test, please contact our team on 09 427 9130, or by email at reception@rb.thedoctors.co.nz

Your Safety

The safety and well-being of our patients and staff is a priority for us, and so patients who have cold or flu symptoms are directed to a different part of the clinic.  Assessments are carried out in our Respiratory Clinic.  

At our practice the extra screening and processes we have in place are there to protect you and your family.  This does mean that getting your details can sometimes take a little longer, so please be patient with our team. If you have any symptoms of cough, sore throat, runny nose, sneezing, shortness of breath or a fever, please let us know.

At COVID-19 Alert Level 1, a few guidelines remain...

  • If you are unwell, stay at home - don't go to work and don't socialise
  • Cough and sneeze into your elbow, not your hand
  • Wash your hands, wash your hands, wash your hands
  • If you are told by health authorities to self-isolate, you must do so
  • Keep track of where you have been
  • Stay vigilant - there is still a worldwide pandemic going on
  • Be kind

Plenty of COVID-19 information is available on the government COVID-19 website.

You now have options for how you see the GP!

There are now different ways to have your consultation with your GP.

Some of you may prefer the traditional in-clinic visit, and for others, being able to have a telephone or video consultation is a better option - you can fit your consultation into a lunch break, or even still speak with your GP when you are away from home.

Please note: Our team of health professionals are trained to provide you with care in many forms, and standard fees apply to all consultations, whether phone, video, in-practice or email.

If you would like to enrol at our practice, you can do this online now, by clicking here.  If your usual GP is closed, please call us on 09 427 9130 to organise for one of our team to care for your health needs until your place is open again.


Telephone and Video Consultations

Want to fit your GP consultation into a lunch break, or even speak with your GP when you are away from home?  Then telephone and video consultations might be for you!

You can book these online, or call reception to arrange an appointment on 09 427 9130.

If your doctor has suggested a video consultation, all you need is a computer with a camera, a tablet, or a smartphone.

If you are enrolled and would like to arrange a video consultation with one of our GPs, please contact the clinic on 09 427 9130.  Once you have been given an appointment time, you can visit the online waiting room (click on your GP below) at the time of your appointment.

Dr Navya Cherukuri

     

Dr Patch Graham               

 

Dr Amira McMurray                   


 

As well as our General Practice providing care for our enrolled patients, delivering Urgent Care to the local community is a priority for the team at The Doctors Red Beach.

OUR URGENT CARE CLINIC IS OPEN, we're available to look after your accidents and injuries, and other unexpected illnesses.

On advice from the Ministry of Health, we will continue with our screening processes, so that we can keep everyone healthy. Our purpose is to achieve the following:

  • Keep vulnerable people safe – this means people over 70, those with weaker immune systems, and people with underlying respiratory conditions (e.g. COPD, asthma)
  • Keep our patients safe
  • Keep our team safe

What do you need to know about our Urgent Care Clinic?

  • We will ask you some questions when you come to the clinic and it is really important that you answer these questions accurately, and truthfully in order for us to provide you with the right care, in the right place
  • You may be asked to wear a mask in the clinic 
  • There may be a wait to see the doctor or nurse if we are busy
  • Patients are seen on a priority basis, so someone who arrives after you may be seen first if their medical issue is more serious
  • We ask that all visitors (non-enrolled patients) pre-pay for their visit
  • There may be additional charges depending on your treatment length and type
  • Our urgent care team does not provide non-acute services such as medical certificate renewals, and routine injections

Book Online & Order Prescriptions

We are excited to be able to offer ConnectMed to our enrolled patients - this is a confidential and secure online portal that allows you to:
  • Request Repeat Prescriptions 
  • Book Appointments
  • View your lab test results

If you are already registered for the portal, click here to book an appointment or here to order a repeat prescription.  

If not, and you would like to have access to the portal, talk directly with our receptionist to find out how to register for ConnectMed, or simply sign up here.

You may need extra time with the doctor if you are booking for any of the following reasons - please call our reception team to check on 09 427 9130.

  • New patient - first appointment
  • Need a procedure as part of your consultation
  • Have more than 1-2 things to discuss with the doctor, or suspect that you may need more than 15 minutes to discuss your health matter

Our Services 

  • GP Appointments
  • Women's Health (Including Cervical Screening)
  • Men's Health Checks
  • Well Being Support
  • Long Term Condition Care & Advice
  • Fracture Clinic
  • Minor Surgery
  • Travel Vaccines
  • ECG
  • Liquid Nitrogen

Clinic Hours

General Practice:

GP Appointments available - 8am til 5.30pm, Monday to Friday

Urgent Care:

Open Every Day - 8am til 8pm (Includng Public Holidays)

Patient Charges

About Our Fees

The Cost of Health Care

Providing health care services does unfortunately come at a cost, including wages, building costs and medical supplies.

We do however understand that health care can be expensive, and we will always endeavour to ensure you are benefiting from any funded services that you are eligible for.  Healthcare in New Zealand is a mixture of free services and subsidised services (where you pay a fee to cover some of the costs). 

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia. (This is because these countries have reciprocal agreements with New Zealand.)

Please ask our reception team if you think you may be entitled to a funded service for your visit.

Useful Information About Our Fees

  • Payment is due at time of consultation
  • All non-enrolled patients will be required to pre-pay for services
  • Some services will incur additional fees depending on the time and nature of your visit
  • A standard GP consultation is 15 minutes - please book a double appointment if you have lots to discuss
  • There may be a charge for any additional time with the doctor
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services
  • If you are enrolled with us and your matter is not ACC related or acute, it is more beneficial for you to be seen in a GP appointment.  If we can offer you a GP appointment within 24 hours, we encourage you to book this as it will be cheaper for you
  • Additional procedure charges may also apply
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee

 

GP Clinic Standard Fees - for enrolled patients

Payment is due at the time of your consultation.  

Additional procedure charges may apply.

Age - Years Standard With CSC
0-5 FREE FREE
6-13 FREE FREE
14-17 $25.00 $13.00
18-64 $48.00 $19.00
65+ $46.00 $19.00

 

Urgent Care Medical Fees (Non-ACC) - Before 6pm - Non-Enrolled Patients

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding. 

Age - Years No CSC With CSC
0-5 $25.00 $10.00
6-13 $60.00 $45.00
14-17 $60.00 $45.00
18+ $90.00 $75.00
Non-Eligible $150.00 N/A

If you are enrolled with us and your matter is not ACC related or acute/urgent, it is more beneficial, and cheaper for you to be seen in a GP appointment, and we encourage you to do this.

Additional procedure charges may apply.  (E.g. ECG, injection fee etc.)

Urgent Care Medical Fees (Non-ACC) - Before 6pm - Enrolled Patients

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding. 

Age - Years  
0-5 $15.00
6-13 $15.00
14-17 $40.00
18+ $60.00
Non-Eligible N/A

If you are enrolled with us and your matter is not ACC related or acute/urgent, it is more beneficial, and cheaper for you to be seen in a GP appointment, and we encourage you to do this.

Additional procedure charges may apply.  (E.g. ECG, injection fee etc.)

Urgent Care Medical Fees (Non-ACC) - After 6pm / Weekends / Public Holidays - Non-Enrolled Patients

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding.

Age - Years No CSC With CSC
0-5 $45.00 $30.00
6-13 $75.00 $60.00
14-17 $85.00 $70.00
18+ $110.00 $95.00
Non-Eligible N/A N/A

If you are enrolled with us and your matter is not ACC related or acute/urgent, it is more beneficial, and cheaper for you to be seen in a GP appointment, and we encourage you to do this.  

Additional procedure charges may apply.  (E.g. ECG, injection fee etc.)

Urgent Care Medical Fees (Non-ACC) - After 6pm / Weekends / Public Holidays - Enrolled Patients

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding.

Age - Years  
0-5 $25.00
6-13 $25.00
14-17 $65.00
18+ $85.00
Non-Eligible N/A

If you are enrolled with us and your matter is not ACC related or acute/urgent, it is more beneficial, and cheaper for you to be seen in a GP appointment, and we encourage you to do this.  

Additional procedure charges may apply.  (E.g. ECG, injection fee etc.)

Urgent Care ACC Fees - Before 6pm

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding.

Additional procedure charges may apply.

Age - Years No CSC With CSC
0-5 FREE FREE
6-13 FREE FREE
14-17 $40.00 $13.00
18+ $55.00 $19.00
Non-Eligible $55.00 N/A

 

Urgent Care ACC Fees - After 6pm / Weekends / Public Holidays

Payment is due at the time of your consultation.  

Our policy is that all non-enrolled patients will be required to pre-pay for services - we thank you for your understanding.

Additional procedure charges may apply.

Age - Years Enrolled Non-Enrolled
0-5 FREE FREE
6-13 FREE FREE
14-17 $50.00 $13.00
18+ $65.00 $19.00
Non-Eligible $65.00 N/A

 

Repeat Prescription Fees (For enrolled patients only)

If you are not enrolled at The Doctors Red Beach, please contact your usual GP for a repeat prescription.


Standard Service - 48 Hours  (ready within 48 hours on the next business day)

Age - Years Standard 48 Hours
Under 14 $10.00
14+ (no CSC) $25.00
14+ (with CSC) $15.00

Urgent Service - 24 Hours (ready within 24 hours on the next business day)

Age - Years Urgent 24 Hours
Under 14 $30.00
14+ (no CSC) $30.00
14+ (with CSC) $30.00

Our Team

Mandeeps Manage  
M Hadler Photo B&W.jpg

Dr Martin Hadler

Urgent Care Doctor & GP (MB ChB 1985 Otago, MRNZCUC, Dip Paeds.)

I am the Hibiscus Coast very own Doc Martin - not as grumpy, but definitely as knowledgeable!  

I have practiced Medicine for over 30 years, and still have a passion for it and a spring in my step!  I love being a Doctor and caring for people.

I have spent most of my years in Emergency and Urgent Care, but extended my range ten years ago to also practising Family Medicine.  Having treated lots of sick kids in ED, I honed my Paediatrics skills in Sydney so I could keep our children well.  Being a parent and grandparent has given me a special interest in Paediatrics.  I have also had a lifelong interest in sport and fitness, providing medical cover for the NZ Ironman for five years, and also looking after several rugby teams, and I am currently on the staff for North Harbour.  In addition, I have a keen interest in Skin Cancer, and I am on the Waitemata DHB books as a GP Surgeon.   

I am excited to be part of the team at Red Beach, and I look forward to meeting you and your families, and caring for our amazing community.

 

 

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Faye Clarke

Medical Centre Manager

I have spent a number of years in primary care, and my health care journey started on the Hibiscus Coast over 10 years ago.  I have since worked on the North Shore, and before joining the team at Red Beach in September 2018, I spent four years as the practice manager at a large West Auckland medical centre.  

I have a passion for health care and making a difference, and I strive to provide a high level of support, to the environment in which I work, it's team members, and the patients we care for.

I enjoy the challenges that a busy clinic like Red Beach brings!

I love travelling with my husband, and like getting lost in a good book.  I have two lovely grown-up daughters, and more recently have been blessed with a beautiful granddaughter!

 

 

Patch Photo BW.jpg

Dr Patch Graham

GP & Urgent Care Doctor (MB BS, FRNZCGP, DA, Dip Obst)

Dr Patch Graham works with our GP team Monday to Friday, and also works in our Urgent Care Clinic.

Born in the UK to a five generation family of GPs, I ran away to New Zealand in 1982, starting out as a medical officer and anaesthetist at Taumarunui Hospital.  Following 20 years in my own practice in Richmond, Nelson, I have spent the last decade in Auckland, initially working with accident and medical clinics and latterly as a medical officer for a developing specialist residential care practice.

I now live in Whangaparaoa, which means a new challenge with The Doctors Red Beach, and hopefully less time fighting against the traffic!

Away from work, I love to sail and hope the Peninsula will provide some new opportunities for that.  I have four boys, some now overseas, and I am enjoying setting up a new home here with my wife, Louise, and two Shitzu-Poodle 'fur kids'.

 

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Dr Navya Cherukuri

General Practitioner (MB ChB)

Dr Navya Cherukuri works predominantly in our GP Clinic on Tuesdays, Thursdays and Fridays, and also in our Urgent Care Clinic from time to time.  

Navya graduated from the University of Auckland in 2012. She started training in general practice in 2017 and is currently working towards her GP Fellowship.  Navya has a particular interest in women's and paediatric health and minor surgical procedures.

Navya was born in India and moved to New Zealand from the Middle East when she was ten years old.  She has lived on the North Shore since then and absolutely loves it!  Navya speaks Telugu and a little Hindi.  In her spare time, she enjoys reading, hiking and spending time with friends and family.
 

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Dr Peter Cotter

Urgent Care Doctor (MBChB, MRNZCUC)

Dr Peter Cotter is an experienced member of the Urgent Care Team at Red Beach.

Peter moved to New Zealand in 2005 after completing his medical degree and basic surgical training in Aberdeen, Scotland.  He spent the next several years in Orthopaedic departments in the Auckland area, and is currently working towards his Fellowship qualification in Urgent Care Medicine.

John Upchurch red beach.png

Dr John Upchurch

General Practitioner (MD, BS, FACOG, American Fertility Society, AAFP, AAGP)

Dr John Upchurch works with our General Practice team on Mondays, Tuesdays, Wednesdays and Fridays.

John was born and trained in America in Emergency Medicine, Obstetrics and Gynaecology, and Family Medicine.  John has over forty years of practice experience including research, administration, University Medical School Faculty and private practice. 

John has been a GP in NZ since 2006.

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Dr Amira McMurray

General Practitioner (FRNZCGP, MB ChB, Dip.Paeds)

Dr Amira McMurray, consults as a family GP on Monday, Wednesday and Friday. 

She graduated from Otago Medical School in 1997 and worked as a house surgeon in Auckland and Wellington hospitals and as a GP in Auckland, the Bay of Islands and on the Hibiscus Coast since 2008. Dr McMurray is a Fellow of the Royal NZ College of General Practitioners, and has a Diploma in Paediatrics. She also has a special interest in palliative care and also worked part-time in Hospice.  

Amira is married with four children and enjoys being involved in the community. She sees it as a privilege to help people on their life journey and loves being a family GP.

Enrol Now

ENROL WITH US!

The Doctors Red Beach are proud to provide both Urgent Care and General Practice (GP) services. 

 
Our General Practice provides appointments for our enrolled patients, offering medical services to promote wellness for you and your family.  Our dedicated team of GPs & practice nurses are there to provide our patients with quality, patient-centred health care, and support around women's and men's health, child and youth health, long-term conditions (including diabetes, asthma, cardiovascular disease).
 
Our Urgent Care offers medical treatment for more acute and urgent matters, and is also available to non-enrolled patients.
 
We have been part of the Red Beach Health Hub supporting the local communities for many years, along with Hibiscus Radiology, Hands On Rehabilitation and Red Beach Pharmacy
 
Being enrolled has many advantages including:
  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal for online bookings, ordering repeat prescriptions and viewing your lab test results

HOW TO ENROL

We now offer online enrolments which means you can enrol with us without coming into the clinic. When you enrol online, you will need to upload your identification documents, and the online form will guide you through this.
 
 
If you would prefer to complete a paper enrolment form, you can still do this, and all the documents you need to complete are listed below.  Please remember to also email your identification to welcome@rb.thedoctors.co.nz 
We look forward to seeing you at The Doctors Red Beach and providing quality care to support your Health and Wellbeing.
** Our clinic is wheelchair accessible. 

Latest News & Updates

 

Online Laboratory Orders at The Doctors Red Beach
eOrder is the new way to send your laboratory test request to the lab.  The order is transmitted securely, direct to the laboratory.
What does this mean for you as a patient?
  • The order cannot be lost.
  • You can still go to any Labtests, and the staff will be able to look up the order.
  • No need to phone the practice for reprints or faxes.
  • You can request a copy of the form if you prefer, but it is not necessary.
  • Doctors can track the progress of your order as it goes through the laboratory.
 

Nurse Phones

Our nurse team is often inundated with calls and messages, and they do their very best to respond to everyone's requests as quickly as they can.  A few points to note about our nurse phone:
  • The nurses are often dealing with patients in the practice and won't necessarily see your message straight away
  • If your request is urgent, please speak to the reception desk, or if you have a health emergency dial 111 and request an ambulance 
  • Prescriptions can be ordered through our online portal, ConnectMed, and this way your request will go straight to the doctor
  • The nurse team will endeavour to call you back within 4 hours, if you have called before midday - otherwise, by the following business day (Mon-Fri)
  • You can also email the nurse at nurse@rb.thedoctors.co.nz 

Contact Us

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  • We do our very best to respond to your message on the same day Monday-Friday. If you contact us after 5pm, or at the weekend, we may not respond to your message until the next business day