Our General Practice and Urgent Care Clinic are Open
26 June 2020
The Ministry of Health has released new criteria for COVID-19 testing based on no evidence of community transmission. Currently, only people who are considered to be a higher risk of having contracted the virus need to be tested.
You are considered to be a higher risk if you:
- you have had contact with a confirmed or probable case of COVID-19
- you have recently travelled internationally
- you have had direct contact with a person who has recently travelled overseas (e.g. customs/immigration staff, staff at isolation facilities)
- you have worked on an international aircraft or shipping vessel
If you believe you need a test, please contact our team on 09 427 9130, or by email at firstname.lastname@example.org.
The safety and well-being of our patients and staff is a priority for us, and so patients who have cold or flu symptoms are directed to a different part of the clinic. Assessments are carried out in our Respiratory Clinic.
At our practice the extra screening and processes we have in place are there to protect you and your family. This does mean that getting your details can sometimes take a little longer, so please be patient with our team. If you have any symptoms of cough, sore throat, runny nose, sneezing, shortness of breath or a fever, please let us know.
At COVID-19 Alert Level 1, a few guidelines remain...
- If you are unwell, stay at home - don't go to work and don't socialise
- Cough and sneeze into your elbow, not your hand
- Wash your hands, wash your hands, wash your hands
- If you are told by health authorities to self-isolate, you must do so
- Keep track of where you have been
- Stay vigilant - there is still a worldwide pandemic going on
- Be kind
Plenty of COVID-19 information is available on the government COVID-19 website.
You now have options for how you see the GP!
There are now different ways to have your consultation with your GP.
Some of you may prefer the traditional in-clinic visit, and for others, being able to have a telephone or video consultation is a better option - you can fit your consultation into a lunch break, or even still speak with your GP when you are away from home.
Please note: Our team of health professionals are trained to provide you with care in many forms, and standard fees apply to all consultations, whether phone, video, in-practice or email.
If you would like to enrol at our practice, you can do this online now, by clicking here. If your usual GP is closed, please call us on 09 427 9130 to organise for one of our team to care for your health needs until your place is open again.
Telephone and Video Consultations
Want to fit your GP consultation into a lunch break, or even speak with your GP when you are away from home? Then telephone and video consultations might be for you!
You can book these online, or call reception to arrange an appointment on 09 427 9130.
If your doctor has suggested a video consultation, all you need is a computer with a camera, a tablet, or a smartphone.
If you are enrolled and would like to arrange a video consultation with one of our GPs, please contact the clinic on 09 427 9130. Once you have been given an appointment time, you can visit the online waiting room (click on your GP below) at the time of your appointment.
Dr Navya Cherukuri
Dr Patch Graham
Dr Amira McMurray
As well as our General Practice providing care for our enrolled patients, delivering Urgent Care to the local community is a priority for the team at The Doctors Red Beach.
OUR URGENT CARE CLINIC IS OPEN, we're available to look after your accidents and injuries, and other unexpected illnesses.
On advice from the Ministry of Health, we will continue with our screening processes, so that we can keep everyone healthy. Our purpose is to achieve the following:
- Keep vulnerable people safe – this means people over 70, those with weaker immune systems, and people with underlying respiratory conditions (e.g. COPD, asthma)
- Keep our patients safe
- Keep our team safe
What do you need to know about our Urgent Care Clinic?
- We will ask you some questions when you come to the clinic and it is really important that you answer these questions accurately, and truthfully in order for us to provide you with the right care, in the right place
- You may be asked to wear a mask in the clinic
- There may be a wait to see the doctor or nurse if we are busy
- Patients are seen on a priority basis, so someone who arrives after you may be seen first if their medical issue is more serious
- We ask that all visitors (non-enrolled patients) pre-pay for their visit
- There may be additional charges depending on your treatment length and type
- Our urgent care team does not provide non-acute services such as medical certificate renewals, and routine injections
Book Online & Order Prescriptions
We are excited to be able to offer ConnectMed
to our enrolled patients - this is a confidential and secure online portal that allows you to:
- Request Repeat Prescriptions
- Book Appointments
- View your lab test results
If you are already registered for the portal, click here to book an appointment or here to order a repeat prescription.
If not, and you would like to have access to the portal, talk directly with our receptionist to find out how to register for ConnectMed, or simply sign up here.
You may need extra time with the doctor if you are booking for any of the following reasons - please call our reception team to check on 09 427 9130.
New patient - first appointment
Need a procedure as part of your consultation
Have more than 1-2 things to discuss with the doctor, or suspect that you may need more than 15 minutes to discuss your health matter