The Doctors Tikipunga

 

The Doctors Tikipunga Medical Centre

Welcome to our practice

The Doctors Tikipunga is a long-established general practice in Tikipunga and we are proud to provide our local community health care and advice. We have female and male doctors available, plenty of parking, and wheelchair access. Several languages are spoken: Te Reo Maori, NZ Sign Language, and English.  We are also proud to be Cornerstone Accredited.


If you have urgent needs such as repeat medications, please get these filled before you leave your previous practice. Your first appointment here will likely be within 3-4 weeks after you complete your enrolment with two appointments; 15 minutes with the nurse and 30 minutes with the doctor - this consultation incurs a fee of $50.  Thank you for your understanding.

The Doctors App is now live - download today!

  • Request repeat prescriptions
  • View lab test results 
  • A summary of your health information
  • Passcode, touch/facial recognition – no more forgetting your username and password!

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code

Description automatically generated

  1. Select ‘create account’ and enter our invite code: TIKI
  2. Enter your details – these must match what your practice holds on file
  3. Please note that the app is accessed using your mobile number, not a landline.

While The Doctors App is best experienced on your phone/tablet, it can also be accessed on your computer. You can use the above invite code to create an account online.

 

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 09 435 2528 or 111 in an emergency.

Certified Tests for Travel & Pre-Employment
We also offer certified proof of a negative COVID-19 RAT or PCR test result for international travel or pre-employment - visit our info page here

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations

Request Covid Vaccine

Complete the online form, book through Book My Vaccine or phone us on 09 435 2528 for 5-11 year olds, standard vaccines and boosters.

Consults
Many consults are virtual (phone or video), with some in person. Phone 09 435 2528 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

Choice of appointments and how to book them

 
In Person
 
Phone

Enrol With Us

We are currently closed for new enrolments.

Unfortunately, we are unable to take on new patients, and do apologise for any inconvenience this may cause. Your healthcare is our highest priority, and we will reopen enrolments when we are able to. Thank you for understanding.

If you need to speak to a GP, we can offer you an online consultation, usually on the same day. With The Doctors Online, you can book a casual appointment and connect with a doctor via phone or video call. Before you book, check our FAQs to make sure your health concerns are suitable for an online appointment - Book Here

Online Patient Portal

The Doctors App is now live - download today!

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • A summary of your health information
  • Great way to connect with us, your general practice team
  • Passcode, touch/facial recognition – no more forgetting your username and password!

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code

Description automatically generated

  1. Select ‘create account’ and enter our special invite code: TIKI
  2. Enter your details – these must match what your practice holds on file

While The Doctors is best experienced on the app, it can also be accessed online. You can use the above invite code to create an account online.

Our Services

Our Core Services

  • General Health and Wellness
  • GP Appointments
  • Women's and Men's Health Checks
  • Minor Surgery
  • Fracture Clinic
  • Well Being Support
  • Immunisations
  • Chronic Disease Management
  • Long Term Care and Advice
  • Travel Health
  • ECG
  • Liquid Nitrogen

Flu Vaccinations

Book your flu vaccination through the patient portal, using the online form to request an appointment or phoning us on 09 435 2528

Flu Vaccine - Patient Portal

Request Flu Vaccine Booking

Additional Health Businesses Onsite

  • Pharmacy very close by

Standard Hours

Monday - Friday 8am – 5pm for booked GP appointments

 If you have a medical emergency, call 111

 

Patient Fees

GP Consults - Enrolled Patients

Age Standard CSC
0-13 years FREE FREE
14-17 years $13.00 $13.00
18+ years $29.50 $19.50

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here

GP Consults - Casual Patients

Age Standard CSC
0-13 years FREE FREE
14-17 years $45.00 $25.00
18+ years $85.00 $65.00

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here

Nurse Consults - Enrolled Patients

Age Standard CSC
0-13 years FREE FREE
14-17 years $13.00 $13.00
18+ years $19.50 $19.50

Prices effective from 1 July 2023

Additional services are ADDED ON to the nurse consultation charge as follows :

Blood Pressure Check $16.00
Injections $16.00
Smear $21.00
Spirometry $40
Dressing - small NON ACC $10, Dressing - large NON ACC $20
Depo Provera $20
Liquid Nitrogen $16
Pregnancy Test $18
Moca $20

Standalone Services offered by Nurses:

Travel Consult with a nurse $40
ECG 

Read our Standard Payment Terms and Conditions here

Nurse Consults - Casual Patients

Age Standard
0-13 years FREE
14-17 years $25.00
18+ years $35.00

Prices effective from 1 July 2023

Additional services are ADDED ON to the nurse consultation charge as follows :

Blood Pressure Check $16.00
Injections $16.00
Smear $21.00
Spirometry $40
Dressing - small NON ACC $10, Dressing - large NON ACC $20
Depo Provera $20
Liquid Nitrogen $16
Pregnancy Test $18
Moca $20

Standalone Services offered by Nurses:

Travel Consult with a nurse $40
ECG 

Read our Standard Payment Terms and Conditions here

ACC Consults - Enrolled Patients

Age Standard
0-13 years FREE
14-17 years $13.00
18+ years $29.50

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here

ACC Consults - Casual Patients

Age Standard CSC
0-13 years FREE FREE
14-17 years $45.00 $25.00
18+ years $85.00 $65.00

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here

International Patients

Age GP Consult ACC Consult
0-13 years FREE FREE
14-17 years $50.00 $50.00
18+ years $85.00 $85.00

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here

Prescriptions

Age Collecting From Practice
(Non Urgent)
Urgent /
Same Day Request
0-13 years FREE FREE
14-17 years $10.00 $13.00
18+ years $18.50 $26.00

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Our Team

Mandeeps Manage  
  • Mark Burkill - Health Coach

    Mark Burkill - Health Coach

  • Sarah Swain - Lead Nurse

    Sarah Swain - Lead Nurse

    Sarah is our lead clinical nurse responsible for leading our nurses to offer exceptional care to our patients.

  • Dr Billy Horner

    Dr Billy Horner

    We welcome Dr William (Billy) Horner, General Practitioner from the UK. 

  • Dr John Benton

    Dr John Benton

    General Practitioner

    .

  • Dr Richard Davis

    Dr Richard Davis

    General Practitioner - Vocationally Registered

    .

Latest News

 

 

General Enquiries and Feedback

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  • We welcome your feedback and always strive to provide the best care and advice. Please let us know by completing the patient feedback and General Enquiries form below. 

    (Please do not send clinical queries via this form. To book an appointment or request a prescription please log in to the online portal or phone reception)

  • Important to know

    • Green Cross Health and The Doctors medical centres follow this feedback management process in accordance with guidelines set by the Health and Disability Commissioner
    • If your feedback is sensitive or involves medical centre management, please contact Green Cross Health by emailing feedback.medical@greencrosshealth.co.nz
    • You can ask for help and advice from The NZ Advocacy service. The Nationwide Health and Disability Advocacy Service is a free service that operates independently from all health and disability service providers and agencies.
    • If you have concerns you are welcome to contact the Health and Disability Commission (HDC) about our service. Anyone can use this service, including the person who received the care, a family member or friend of the person who received the care, or a health or disability service provider or concerned person.
    • If you feel your privacy has been breached involving your own or other people's personal information, you can complain to the Privacy Commission