The Doctors Onehunga

The Doctors Onehunga Urgent Care & GP Services

Welcome to our practice 

The Doctors Onehunga is a family-friendly, welcoming medical practice that provides General Practice healthcare as well as Urgent Care services for accidents, injuries and other unexpected illnesses.

Our practice is fully endorsed by ACC Standards for Urgent Care centres. We have Cornerstone Accreditation through our commitment to meeting legal and safety standards and ensuring continuous quality improvement. We are open seven days a week for accident and injury care and Monday to Friday for general practice consultations for our enrolled patients.  Our books our open, please enrol online (above) or come into the clinic to fill our an enrolment form.

We provide full x-ray services Monday to Saturday and offer full immigration services including x-ray and doctor appointments.

Casual patients are welcome to attend the urgent care queue any day from 8 am to 8 pm.  

We are taking bookings for flu vaccines. It’s free for people who meet the eligibility criteria. You can still get a flu vaccine if you’re not eligible for a funded one, for a small fee. 

Please call us at 09 634 5184 to book a flu vaccine.

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your Covid test (Mon-Fri only). Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30 mins. We are now accepting both casual and enrolled patients. We can only provide supervised RAT tests and cannot give out RAT tests to patients or companies despite some websites advising that we do. Charges for nurse appointment and RAT test may apply.  Please ask the reception or nurse.

Certified Tests for Travel & Pre-Employment
We also offer certified proof of a negative COVID-19 RAT or PCR test result for international travel or pre-employment - visit our info page here

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Click here for details.

Consults
Many consults are virtual (phone), with some in person. Phone 09 634 5184 to book and tell us if you have any Covid-19 symptoms. We will explain where we will see you. Do NOT come to front of the practice. Please wear a mask at all times. You will be expected to pay for all phone or in person covid consults prior to speaking or seeing the doctor.

How To Book An Appointment

For enrolled patients

Click the link below to book an appointment with our GPs and medical team.

Book Appointment

For enrolled patients, we recommend using our patient portal, The Doctors App. Log in via the app on your phone or the desktop version to view available practitioners and appointments.

Please note: Booking through the app is available for enrolled patients only. If you don’t have a login, please create an account here. If you have just enrolled, please note that you won’t have access to The Doctors App until we have confirmed your enrolment via email. If you are unsure, please call us.

To Download ‘The Doctors App’ on your mobile:

1.    Scan the QR code below, or click on the Apple or Google Play buttons which will take you directly to the app store to download it.

       Qr code Description automatically generated 

2.    Select ‘Create Account’ and enter the unique practice invite code: ONEH

3.    Enter your details. Please make sure your name, date of birth, and mobile number match the details you gave us when you enrolled with us. 

Enrol With Us

<span id="Enrol-With-Us">Enrol With Us</span>

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrolling with us means you understand and accept our standard terms and conditions

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification.  

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called ConnectMed. Then, any time you like 24/7 you can:

  • book appointments
  • request repeat prescriptions with prior approval from your GP and when you've been seen within the last six months. Prescriptions are processed Monday to Friday and may take up 24 to 48 hours to process.
  • view lab test results

Phone reception 09 634 5184 to start your registration

Please note: If you no longer require your booking please ensure that you cancel at least 2 hours prior to the appointment

Online Patient Portal

Our patients use The Doctors App as their online patient portal, an easy-to-use tool designed to empower them to manage their healthcare conveniently.

About The Doctors App

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • Access a summary of your health information
  • Easily connect with your general practice team
  • Secure login with passcode or facial recognition – no more forgetting usernames and passwords

The Doctors App is available for download on mobile devices and is also accessible via web browsers.

Our Services

Registered Provider for Immigration New Zealand

As a registered panel provider for New Zealand Immigration Applicants we can assist with residence applications and also for applicants requiring temporary entry but intending to stay in NZ for more than 12 months.

We offer package fee charges and low wait times for these appointments.  

Immigration medicals are available for the weekends.

Click here for our Immigration Medical information and forms to complete:

General Services

  • general practice care and advice
  • urgent care accident treatment and management
  • on-site x-ray, pharmacy, physiotherapy and laboratory
  • immigration medicals
  • chronic care management
  • urgent care management
  • well-women's clinic with nurse
  • midwives
  • occupational medicine services - including pre-employment medicals, accident and medical care, alternative duty assessments and employee drug screening.

Wellbeing Services

Free support is available with our Wellbeing Team for all enrolled patients:

Health Coach

  • Supports adults enrolled at the clinic
  • Helps you to manage ongoing health conditions e.g. gout, diabetes, asthma
  • Focuses on healthy eating, physical activity, smoking cessation, and stress management
  • Assists your understanding and use of your medications
  • Works with you to develop goals and action plans
  • Keeps in touch to support you - in-person, by phone or by text

HIP (Health Improvement Practitioner) – registered health professional

  • Supports patients of all ages enrolled at the clinic
  • Helps you to identify and prioritize wellbeing needs including stress, sleep, mood, anxiety, pain, physical health challenges, substance use, relationships
  • Works with you to develop a plan for positive changes 
  • Keeps in touch to support you in-person, by phone or by text

Awhi Ora Community Support

  • Provides support in the community – everything outside the practice
  • Emotional wellbeing
  • Healthy lifestyle
  • Housing/WINZ
  • Paid work
  • Money matters
  • Family/whānau issues
  • Managing drug use, drinking or gambling
  • Cultural reconnection
  • Social engagement

A typical consultation takes about 20-30 minutes. Your session can be face-to-face in the clinic or by video or phone.
Ask your doctor or nurse to refer you to our Wellbeing Team today.

Childhood Immunisations

Having your children immunised will help protect them from certain infectious diseases throughout their lives.  It is free to have your children immunised. All immigrant and non-resident children are also eligible for free immunisations and free Well Child Tamariki Ora services, regardless of their immigration and citizenship status. 

 The World Health Organisation and the Ministry of Health recommend that you immunise your children. The immunisations begin when your child is six weeks old. A list of immunisations is available on the Ministry of Health website. To be fully protected, children need to have all the immunisations in the series.

Flu Vaccinations

Book your flu vaccination through the patient portal, using the online form to request an appointment or phoning us on 09 634 5184

Flu Vaccine - Patient Portal

Request Flu Vaccine Booking

Cervical Smear

Are you up to date with your cervical smears?  Cervical smear clinics are held two days during the week and sometimes on a Saturday. All of our nursing staff are trained and certified.  Phone us now on 09 634 5184  to book your smear.

Enrolled patients are not charged to have a smear or an HPV swab with a nurse. We believe no barriers should be present for our patients and the practice will pay for your swab or smear.

LARC - long acting reversible contraception (LARC) insertions, removals or replacements

E.g. Hormonal or copper Intra uterine devices or Implant rods.

You will need to make an appointment to have your IUD, or implant removed or replaced.  Discuss your contraceptive needs with an experience Chinese speaking nurse.

 

Languages We Speak

Here at The Doctors Onehunga our staff speak a number of different languages.  Please call us before you come into the practice to ensure the staff member is available.  These languages are: 

  • English
  • German
  • Hindi
  • Punjabi
  • Burmese
  • Tongan
  • Filipino
  • Sri Lankan
  • Chinese - Cantonese and Mandarin

LARC - long acting reversible contraception (LARC) insertions, removals or replacements-Copy

E.g. Hormonal or copper Intra uterine devices or Implant rods.

You will need to make an appointment to have your IUD, or implant removed or replaced.  Discuss your contraceptive needs with an experience Chinese speaking nurse.

 

Hours

<span id="Hours-and-fees"></span>Hours

Urgent Care Hours

Open 7 days, Monday - Sunday 8am - 8pm (including public holidays)
For accidents, injuries, sudden illness and other urgent care services, no appointment needed just walk in. We welcome all our enrolled and casual patients and any visitors to the area.  Please note:  All fees must be paid prior to the consultation or a late payment fee of $10 will automatically be applied.

Drivers Licences $80 for enrolled patients and $100 for casual patients.  Please note: We do not provide Driver Licence certification after hours or in weekends.

GP Services Hours

Monday - Friday 8am – 4:30pm for booked GP appointments.

Non attendance at a booked appointment will incur a DNA fee of $10.  

Please note:  All fees must be paid prior to the consultation.

If you have a medical emergency, call 111

Patient Fees

GP Clinic Standard Fees - for Enrolled Patients

Age - Years

Standard

0-5

FREE

6-13

FREE

14-17

$13.50

18-64

$30.50

65+

$30.50

14-17 (CSC)

$13.50

18-64 (CSC)

$20

65+ (CSC)

$20

Additional procedure charges may apply.

Non attendance at a booked appointment will incur a $10 fee.

Laboratory request - nurse fee for enrolled patient $17 weekdays and $40 in weekend.

Read our Standard Payment Terms and Conditions here.

Urgent Care Medical Fees (Non-ACC) - Weekdays, Before 5pm

Age - Years Enrolled Enrolled
with CSC		 Casual Casual
with CSC
0-5 FREE FREE $42.00 $37.00
6-13 FREE FREE $57.00 $52.00
14-17 $32.00 $27.00 $87.00 $77.00
18+ $52.00 $47.00 $115.00 $105.00
Non-Resident (All ages) $160 $160 $160.00 $160

 

Additional charges apply on Public Holidays

If you are enrolled with us and your matter is not ACC-related or acute/urgent, it is more beneficial and cheaper for you to be seen in a GP appointment, and we encourage you to do this.  We will not do telephone consultations.  If you are unsure about attending, please contact the reception staff. 

Additional procedure charges may apply. (E.g. ECG, injection fee etc.)

Read our Standard Payment Terms and Conditions here.

Urgent Care Medical Fees (Non-ACC) - After 5pm / Weekends

Age - Years Enrolled Enrolled
with CSC		 Casual Casual
with CSC
0-5 $21.50 $11.50 $52.00 $47.00
6-13 $21.50 $11.50 $62.00 $57.00
14-17 $51.50 $41.50 $105.00 $92.00
18+ $71.50 $61.50 $135 $122.00
Non-Resident (All Ages) $175 $175 $175.00 $175

If you are enrolled with us and your matter is not ACC related or acute/urgent, it is more beneficial, and cheaper for you to be seen in a GP appointment, and we encourage you to do this.

We do not provide a telephone service for urgent care.  If you are unsure please contact reception.

Additional procedure charges may apply.  (E.g. ECG, injection fee etc.)
 
 

Urgent Care ACC Fees - Weekdays, Before 5pm

Age - Years Enrolled  Enrolled
with CSC		 Casual Casual
with CSC
0-5 FREE FREE FREE FREE
6-13 FREE FREE FREE FREE
14-17 $27.00 $13.00 $37.00 $13.00
18+ $47.00 $19.50 $57.00 $19.50
Non-Resident (All Ages) $57 $57 $57.00 $57

Read our Standard Payment Terms and Conditions here.

We do not provide a telephone service for urgent care.  If you are unsure please contact reception.

Urgent Care ACC Fees - After 5pm / Weekends

Age - Years Enrolled Enrolled
with CSC		 Casual Casual
with CSC
0-5 FREE FREE FREE FREE
6-13 FREE FREE FREE FREE
14-17 $27.00 $13.00 $37.00 $13.00
18+ $47.00 $19.50 $57.00 $19.50
Non-Resident (All Ages)     $57.00  

 

Read our Standard Payment Terms and Conditions here.

 

Repeat Prescription Fees (For Enrolled Patients Only)

Standard Service - 2 Working Days
 
Age - Years Standard - 3 Working Days
Under 14 FREE
14-17 $13.00
18+ $17.50

We are unable to provide urgent script services.

Read our Standard Payment Terms and Conditions here. 

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

Mandeeps Manage  

  • Dr Joanne Gao

    Dr Joanne Gao

    Urgent Care Only - Tuesdays

    Dr Joanne Gao graduated from the University of Auckland in 2013. She has spent many years working around the hospitals in New Zealand in various specialities, including one year training in Internal Medicine. She is currently a member of the Royal New Zealand College of Urgent Care. Her main interest is managing urgent medicine and accidents. Dr Gao can speak two languages, English and Cantonese.  

  • Dr Brian Lucey

    Dr Brian Lucey

    Urgent Queue only Thursdays

    I am originally from County Limerick in Ireland but have been in New Zealand for five years.

    Initially working in general practice, paediatrics and emergency medicine, I made the leap to pursue a career in general practice about three years ago and haven't looked back since.

    I enjoy all things that general practice has to offer and it's the continuity of care and variety which initially attracted me to the profession.

    In my spare time I try to get out into the wilderness as often as I can, particularly sea swimming!  I look forward to meeting you all.  

  • Dr Adi Ajamain

    Dr Adi Ajamain

    Available Mondays, Tuesdays and Thursdays and Fridays both sessions each day

    Adi graduated from Otago University Medical School in 2019.  Since then, he has immersed himself in diverse surgical and medical specialties around Auckland regional hospitals, most recently contributing as a registrar in General Medicine and Radiation Oncology.

    Adi finds fulfilment in all facets of general medical and surgical care.

    Beyond medicine, he cherishes moments with his young son, relishes family times, indulges in short runs, enjoys capturing moments through photography, and when times permits, delights in the occasional round of golf.

  • Dr Megan Griffiths

    Dr Megan Griffiths

    MBChB, MRCGP, DRCOG

    Available Monday to Thursday

    Megan graduated from the University of Liverpool in 2010, and moved to New Zealand in 2012 spending two years rotating around hospitals in Auckland. She then returned to the UK in 2014 to complete her GP training and also gained a diploma in Obstetrics and Gynaecology. Missing the New Zealand life style she return to Auckland in 2018, joining the Team at The Doctors Onehunga.

    Megan has an interest in women’s health and paediatrics, but enjoys all aspects of general medicine and chronic disease management.

    She has two young children and enjoys spending family time outside at a beach or park.

  • Dr David Oxner

    Dr David Oxner

    MBchB, BSc, Dip Obs&Gyn, RNZCUC

    Urgent Care Only Monday to Friday and alternate Saturdays

    David was born in Auckland and was trained at Otago University after completing his medical degree, he completed both the general practice primary examination and Diploma in Obstetrics & Gynaecology.  

    He started working in general practice for seven years in Auckland and Christchurch.  He then returned to hospital practice in Christchurch and did a surgical registrar role for three years and then 6 years in emergency medicine.  He has also practiced in rural medicine in Balclutha which he enjoyed. 

    He returned to Auckland in 2013 where he took a position with The Doctors Onehunga and has recently completed his fellowship with the Urgent Care College.  He has special interests in sports medicine and minor surgery.

  • Dr Phillip McArthur

    Dr Phillip McArthur

    BHB, MBchB, Dip Obs

    Available Monday pm, Tuesday pm, Wednesday am and Friday am

    Having trained through Auckland University in General Practice, Phil has worked at the practice since doing a stint as a registrar in 1993, which means he has looked after three generations of some local families.  

    He is particularly interested in cardiovascular health and risk assessment, men's health and does immigration medical assessments.  He is available for corporate health assessments via his practice Medinex Health at Mercy Hospital specialist centre in Epsom.  

    In his spare time, he is a keen squash player and runner and enjoys playing guitar for relaxation.

  • Dr Tim Cummack

    Dr Tim Cummack

    MBchB, FRNZCGP

    Available Monday to Friday mornings and one Saturday a month

    After graduating from Otago Medical School in 1985, Tim worked at Christchurch hospital for a year and then moved north to work at Auckland Hospital.

    He has worked as a general practitioner since 1987.  Firstly in Epsom and then later in Onehunga where he continues to practice at The Doctors Onehunga, enjoying all aspects of General Practice.

    He completed his Fellow training for The Royal New Zealand College of General Practitioners in 1999. 

    Outside of work Tim is a father to two teenage girls.  He enjoys outdoor sports such as sea swimming and tennis and enjoys playing the piano.

Latest News

<span id="Latest-news"></span> Latest News

Ear Nurse

We are delighted to announce that our Ear Nurse facility has returned and will be open for the first Saturday in the month. Please ring our reception to make an appointment.  Hours of this clinic are 9.30 am to 1 pm.

Feedback

If you have feedback or would like to discuss a concern you have with our service, please don’t hesitate to contact us via email (reception@oam.thedoctors.co.nz) or phone (09 634 5184). Your healthcare is our top priority, and we’re here to support you.

09 634 5184

73 Church Street
Onehunga
Auckland 1061

reception@oam.thedoctors.co.nz

GP services open Monday - Friday 8am - 4:30pm
Urgent care open 7 days 8am - 8pm including public holidays

Urgent Care available.