COVID-19 Notice: while Auckland is in Alert Level 3 consults at our practice will be through phone or secure video calls, phone us to book your appointment 09-634 5184.
Anyone needing to visit the practice in person will be asked to call on arrival and wait in your car to be assessed. When you phone, we will ask if you have any cough, cold, or flu-like symptoms, or if you are concerned about coronavirus – let us know.
Safety is our priority. COVID-19 testing is carried out in your car where possible or in an isolation room if an assessment is required. Rest assured, we are here to help keep you well and safe. Thanks for your patience and continued support.
Welcome to our practice
We are a family friendly,welcoming medical practice that provides you with General Practice health care as well as Urgent Care services for accidents, injuries and other unexpected illness. We are open and here to help you and your family.
We are a designated Testing Site
If you have a cough, cold or flu-like symptoms, please phone 09 634 5184 to arrange for a time to be tested by our friendly team. COVID-19 testing is FREE for eligible patients.
You can also send us an email to covid@oam.thedoctors.co.nz - please use 'COVID Test' as the subject and include the following: Full name; Date of Birth; Address; Contact phone number; Details of the symptoms you are having (including the date they started)
Use ConnectMed online to book phone consults
To protect our patients, staff and community, we have online booking for phone consultations. Normal charges will apply. By introducing a telephone strategy, we will reduce the risk of an infected person visiting our practice and ensure we can continue meeting demand for other patients who need care throughout this trying time. Click here for more information.
We will endeavour to keep to the time schedule but pressure on the medical centres may make the exact time hard to keep to. Rest assured we will be ringing you. We appreciate your patience and understanding and want you to take comfort in the knowledge that this is an effective way for our community to unite against COVID-19. Together, we can slow the spread.
We are open seven days a week, and all urgent care services are available without appointment, although patients can make an appointment to see a doctor of their choice. The Doctors Onehunga - accident and medical is an ACC-endorsed Urgent Care Clinic, and we are proud to be RNZCGP 'Cornerstone' quality accredited.
Registered provider for Immigration New Zealand
The Doctors Onehunga is a registered panel provider for New Zealand Immigration Applicants for residence and also for applicants requiring temporary entry but intending to stay in NZ for more than 12 months. We offer package fee charges and low wait times for these appointments. Phone 09 634 5184 Extension 2019 Monday to Friday 8.30 am to 4.30 pm. Click here for our Immigration Medical information and forms to complete:
Booking Online & Using our Online Service
Appointments
Our on-line booking service is for enrolled* patients only. You can book an appointment for yourself or a family member who is enrolled with one of our GPs. It's free and easy to sign up, all you need is an email address and mobile phone. *If you are not an enrolled patient, please phone 09 634 5184.
Before you click on the link top right, please consider the following:
- Appointments are 15 minutes long. If you require a Medical, Minor Surgery or a longer appointment please phone 09 634 5184 to make your booking.
- Complete the optional facility of informing us for the reason for your visit - this helps us to ensure you get the right help you need.
- If you are making a booking for a family member please ensure that they are registered with us.
- Do not use this service to book child immunisations - instead phone us on 09 634 5184 to arrange an appointment with the nurse
- Nurse smear clinics are regularly run throughout the month and can be booked online for registered patients
- 11 year old immunisations, Travel immunisations, Nurse Clinic appointments and cannot be booked using the online service.
Cancelling Appointments
If you no longer require your booking please ensure that you cancel at least 2 hours prior to the appointment.
Repeat Prescriptions
You can use this service to order your repeat prescription (prior approval from your GP and have been seen within the last six months). Prescriptions are processed Monday to Friday and may take up 24 to 48 hours to process.
Test Results
Enrolled patients can register to access their test results. Have a chat to your GP when next in the clinic about our online patient portal. We must hold the required Ministry of Health eligibility documents e.g. passport, birth certificate, etc.
Registering For Online
Click here to download our online portal registration form. Complete this and bring in to our reception along with your passport as identification.
Languages we speak
Here at the The Doctors Onehunga our staff speak a number of different languages. Please call us before you come into the practice to ensure the staff member is available. These languages are:
- Cantonese
- English
- German
- Hindi
- Mandarin
- Punjabi
- Burmese
- Tongan
- Afrikaans
- Vietnamese
- Filipino
- Sri Lankan
- Arabic
- Assyrian
- Korean