Gain Health Centre Late Payment Fee
An administration fee of $10.00 will be added to accounts not paid on the day. This fee will be removed if the account is paid within 5 days of the invoice date.
If you are unable to pay your account on the day please speak to one of our reception staff. We are happy to discuss alternative ways of managing your account. Setting up regular payments can be a very useful way of keeping on top of your account.
Gain Health Centre Credit Card Payments
As of 7 August 2023 there will be a 2% surcharge on all credit card payments.
All referrals will incur an addition charge.
Gain Health Centre Fee Increase
We have increased our fees as of 1 July 2023. This is due to the growing increase of costs and wanting to continue to provide our patients with the best service we can.
We acknowledge the struggles that many of our patients are facing during these challenging times. We do not want the fees increase to become a cost barrier for our patients therefore our administration team can help support you to set up an automatic payment option if you are not able to pay the fees in full on the day.
Please call the reception team on 04 5285353 if you require assistance setting up an automatic payment.
Thankyou for your understanding.
Manage My Health
Patient messaging via Manage My Health has been suspended due to high work volume and low resources.
Please note prescriptions can still be ordered via Mange My Health.
Elke’s women’s and skin check clinics
You may already know that Dr Elke Chantelau retired from being the regular GP for her more than 1000 loyal patients at the end of February. However, Elke is not disappearing completely, and will return to provide specific services for you from March onwards.
This includes appointments dedicated to women’s health, including topics such as:
- sexual health
- cervical screening
Elke will also provide IUD and Mirena insertions for which she is currently completing her training with a gynaecologist. Appointments will be available fortnightly on Friday afternoons.