The Doctors Whangaparāoa

Welcome to our practice 

The Doctors Whangaparāoa is a long-established general practice that has been serving the Whangaparāoa community for over 25 years. We continue to provide high-quality medical care to meet you and your family’s healthcare needs. Our clinic is conveniently located on the corner of Whangaparāoa Road and Karepiro Drive in Stanmore Bay.

Our team is highly approachable and takes pride in delivering patient-focused, professional medical services. Our purpose-built medical facility reflects our commitment to quality care, designed to provide the best in medical services while ensuring a bright, peaceful, and comfortable environment for our patients.

We are taking bookings for flu vaccines. It’s free for people who meet the eligibility criteria. You can still get a flu vaccine if you’re not eligible for a funded one, for a small fee. 

Please call us at 09 424 3001 to book a flu vaccine.

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 09 424 3001 or 111 in an emergency.

Certified Tests for Travel & Pre-Employment
Unfortunately, our clinic does not offer certified proof of a negative COVID-19 RAT or PCR test result for international travel or pre-employment.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Click here for details.

Consults
Many consults are virtual (phone or video), with some in person. Phone 09 424 3001 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

How To Book An Appointment

For enrolled patients

Click the link below to book an appointment with our GPs and medical team.

Book Appointment

For enrolled patients, we recommend using our patient portal, The Doctors App. Log in via the app on your phone or the desktop version to view available practitioners and appointments.

Please note: Booking through the app is available for enrolled patients only. If you don’t have a login, please create an account here. If you have just enrolled, please note that you won’t have access to The Doctors App until we have confirmed your enrolment via email. If you are unsure, please call us.

To Download ‘The Doctors App’ on your mobile:

1.    Scan the QR code below, or click on the Apple or Google Play buttons which will take you directly to the app store to download it.

       Qr code Description automatically generated 

2.    Select ‘Create Account’ and enter the unique practice invite code: WHAN

3.    Enter your details. Please make sure your name, date of birth, and mobile number match the details you gave us when you enrolled with us. 

Enrol With Us

<span id="Enrol-With-Us">Enrol With Us</span>

We are currently closed for new enrolments.

Unfortunately, we are unable to take on new patients, and do apologise for any inconvenience this may cause. Your healthcare is our highest priority, and we will reopen enrolments when we are able to. Thank you for understanding.

If you need to speak to a GP, we can offer you an online consultation, usually on the same day. With The Doctors Online, you can book a casual appointment and connect with a doctor via phone or video call. Before you book, check our FAQs to make sure your health concerns are suitable for an online appointment - Book Here

Our enrolment capacity is currently limited.

We are operating on a one-in/one-out basis. Please contact the practice to join the waitlist. We apologise for any inconvenience this may cause. Your healthcare is our highest priority, and we will reopen enrolments when we are able. Thank you for your patience and understanding.

If you need to speak to a GP, we can offer you an online consultation, usually on the same day. With The Doctors Online, you can book a casual appointment and connect with a doctor via phone or video call. Before you book, check our FAQs to make sure your health concerns are suitable for an online appointment - Book Here

Online Patient Portal

<span id="Patient-Portal">Online Patient Portal</span>

 

Our patients use The Doctors App as their online patient portal, an easy-to-use tool designed to empower them to manage their healthcare conveniently.

About The Doctors App

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • Access a summary of your health information
  • Easily connect with your general practice team
  • Secure login with passcode or facial recognition – no more forgetting usernames and passwords

The Doctors App is available for download on mobile devices and is also accessible via web browsers.

The Doctors App is now live - download today!

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • A summary of your health information
  • Great way to connect with us, your general practice team
  • Passcode, touch/facial recognition – no more forgetting your username and password!

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code Description automatically generated

  1. Select ‘create account’ and enter our special invite code: WHAN
  2. Enter your details – these must match what your practice holds on file

While The Doctors is best experienced on the app, it can also be accessed online. You can use the above invite code to create an account online.

Our Services

Our General Services

  • General Health and Wellness
  • Minor Surgery
  • Immunisations
  • Womens Health
  • Chronic Disease Management

Flu Vaccination

We are doing flu vaccinations through winter, call us to get yours.

For more info on these click here

Women's Health

Health Checks

Contraceptive advice

Our doctors and nurses are able to discuss and cater for most of your contraceptive needs:

  • Oral contraceptives
  • Depo Provera injections
  • IUCD (intra uterine contraceptive device) - this includes Copper, Mirena and Jaydess
  • Emergency contraception

Family Planning

Your GP can advise you on all aspects of family planning.

Cervical Screening aged 20-69yrs

You have the choice for a nurse or GP to do this for you at a time that suits you. This can include sexual health screening.

Breast Screening from age 40yrs - funded mammograms age 45-69yrs

Best practice recommends you get your breasts checked with your GP prior to your mammogram.

Early pregnancy

Consult your GP for early pregnancy care under 12 weeks gestation. Also see our services through Circle Maternity.

Menopause

Discuss with your GP how to manage your menopause.

Men's Health

  • Annual health checks
  • Screening for prostate cancer
  • Family planning 

Youth Health

  • Healthy lifestyle choices'
  • Exam stress
  • Vaccinations

Dont Assume You're Immune. If your teen is about to leave school, now is a good time to check they are up to date with their immunisations before they move onto work, further education or travel. Visit the website getimmunised.org.nz for more information.

HPV vaccination:

From the 1st of January 2017, HPV (Human Papillomavirus Vaccine) immunisation will be funded for everyone aged 9 – 26 (inclusive) including boys and young men. The HPV vaccination is a course of 3 injections and is free if the 1st injection is prior to the 27th birthday. The HPV vaccine will be offered to boys and girls as part of the school based programme in Year 8 around the age of 12. HPV immunisation will be available and free through general practices from 9 years of age through to age 26. 

HPV viruses are common and cause skin and mucous membrane infection. 4 out of 5 people are infected with HPV during their lifetime usually within the first 2 years of commencing sexual activity. HPV viruses can lead to diseases such as genital warts and HPV related cancers such as cervical, vulval and vaginal cancer, penile cancer and cancers of the tongue and oropharynx.

If you would like further information or would like to start the course of vaccinations please contact our nurses.

Long Term Condition Care and Support

  • Diabetics management and checks
  • Insulin starts
  • All respiratory conditions and COPD
  • All heart failure care

Medicals

  • Driver’s License Medicals
  • Full Health Check

Minor Surgery

Many conditions do not need to be referred to a specialist or hospital. We offer fast and competent removal and biopsies of skin lesions, lumps and bumps. Other services include removal of benign moles and skin tags and ingrown toenail surgery.

Respiratory Health

  • Asthma and COPD care
  • Spirometry

Sexual Health and STIs

Confidential consultations

Hours

<span id="Hours-and-fees"></span>Hours

Standard Hours

Monday to Wednesday and Fridays:  8am - 5pm
Thursday 8am - 8pm

Closed weekends and public holidays

If you have a medical emergency, call 111.

Patient Fees

Enrolled Patient Fees

AGE STANDARD FEES CSC FEES
0 - 13 years FREE FREE
14 - 17 years $60.00 $13.00
18+ years $75.00 $19.50
     
New patient consult $105.00 $39.00
Nurse consults  $35.00 -
Home Visits from $160.00 -

All consultations and services must be paid for at the time of a patient's appointment. Any appointment cancellations less than 2 hours of the scheduled time will incur the full consult charge.

All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used. 

Read our Standard Payment Terms and Conditions here.

ACC Enrolled Patient Fees

AGE ACC ENROLLED FEES CSC FEES
0 - 13 years FREE FREE
14 - 17 years $60.00 $13.00
18+ years $75.00 $19.50
     
New patient visit $105.00 $39.00
Home visits from $160  
Nurse consults $35.00  

All consultations and services must be paid for at the time of a patient's appointment. Any appointment cancellations less than 2 hours of the scheduled time will incur the full consult charge.

 

Read our Standard Payment Terms and Conditions here.

Repeat Prescriptions

Repeat prescriptions must be paid prior to processing.   

We recommend your order your repeat prescriptions through 'The Doctors APP'. Simply download to your mobile and use the invite code 'WHAN' which connects you with our clinic.

Please allow 2/3 working days for all repeat prescriptions once payment has been received.

All medication is checked by your doctor prior to being released. Clinical reviews of your medications are essential and in the best interests of your health.

PRICE – $28.00 ($19.50 for Community Services Cardholders)

There will be an additional $20 charge for Urgent Prescriptions requested for same day or short notice collection.  (This fee will also apply for urgent prescriptions for under 14 years)

Urgent Prescriptions requested after 3pm on a Friday WILL NOT be available until the following week.

Read our Standard Payment Terms and Conditions here.

Blood Pressure Check

Performed by the Practice Nurse

PRICE – $15.00

Read our Standard Payment Terms and Conditions here.

Diabetes Support

We offer a service to support pre and existing diabetics.
A diabetic nurse consultation costs $50.00, but some patients are eligible for a subsidy.
Please speak with our diabetic nurse regarding this.

PRICE –  FREE or $50.00

Read our Standard Payment Terms and Conditions here.

Dressings - non-ACC

This is for wound assessment and materials.

From  $35.00

Read our Standard Payment Terms and Conditions here.

ECG's

This procedure is performed by a nurse and measures how effectively your heart is working.

PRICE – $52.00

Read our Standard Payment Terms and Conditions here.

Injections

This is a fee for our nurse to administer the injection.
Vaccines and additional materials are charged separately.

PRICE – $22.00

Read our Standard Payment Terms and Conditions here.

INR / Warfarin Check

Currently we have funding for INR Monitoring, so while we access to this there will be no charge.

Read our Standard Payment Terms and Conditions here.

Minor Surgery

As these procedures vary considerably, pricing will be discussed with the consulting Doctor.

PRICE – On Application

Read our Standard Payment Terms and Conditions here.

Punch Biopsy

Punch Biopsy procedure

PRICE – from $167.00

Read our Standard Payment Terms and Conditions here.

Spirometry

Spirometry is testing your lung function and is performed by the nurse.

PRICE – $75.00

Read our Standard Payment Terms and Conditions here.

Driver License Medicals

Drivers licence medicals involves an appointment with both the nurse then the doctor.

PRICE – $110.00  

Read our Standard Payment Terms and Conditions here.

Full Health Check

This is a thorough medical check up in combination with a nurse and your doctor, looking at health concerns and general wellness. Allow 45 minutes for this appointment.

PRICE – $120.00

Read our Standard Payment Terms and Conditions here.

Smears / Cervical Screening - Doctor

If you are also needing a consultation, please book a double appointment – Consultation fee is additional to the procedure.

PRICE – $85.00  (CSC $29.50)

Read our Standard Payment Terms and Conditions here.

Smears / Cervical Screening - Nurse

You can request a nurse to complete your smear or Cervical Screening swab. 
Please allow 20 minutes for this appointment.

PRICE –  from $45.00    (CSC $19.50)

Read our Standard Payment Terms and Conditions here.

Pregnancy Test

If you have a positive result, it is free.

PRICE –  $20.00

Read our Standard Payment Terms and Conditions here.

Depo Provera

At a time suitable to you.

PRICE –  $35.00  ($19.50 for Community Services cardholders)

Read our Standard Payment Terms and Conditions here.

IUCD Insertion

Please make an appointment to discuss with the doctor first. 

Copper or Mirena insertion—You may be eligible for a subsidy so discuss this with your doctor.

PRICE – $290.00 plus cost of device (Removal $75.00)

Jadelle Implant $240.00 plus cost of implant (Removal $240.00)

Read our Standard Payment Terms and Conditions here.

Additional GP Services

  • Paperwork/Simple Medical Certificate/Referrals; $30 minimum charge (time-based invoicing)
  • Portal Message/Email; $30 minimum charge (time-based invoicing)
  • Follow-up Consultation (criteria applies); $50

Read our Standard Payment Terms and Conditions here. 

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service—prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Two hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Pay Online

Payment is due on the day of your appointment. A $10 late fee applies to outstanding accounts if not paid within 5 days.

In addition to paying online or in person, you can contact us to make a credit card payment over the telephone. 

Our Team

Mandeeps Manage  

  • Health Improvement Practitioner Andrea Smith

    Health Improvement Practitioner Andrea Smith

    This is a service offered free of charge by The Doctors, Whangaparāoa.  

    Our Health Improvement Practitioner (HIP) is a registered health professional who has the knowledge and skills to help you with:

    • Stress
    • Sleep
    • Anxiety, depression or feeling down
    • Coping with physical health challenges
    • Drug or alcohol concerns

    Your doctor may recommend seeing the Health Improvement Practitioner.  A brief session of up to 30 minutes which will focus on practical strategies to support you with your wellbeing straight away and linking you with external services if needed. 

    Andrea's hours are Monday, Wednesday, Thursday 8am - 4pm

  • Health Coach Sanne Morgan

    Health Coach Sanne Morgan

    Our Health Coach (HC) is a registered health professional who has the knowledge and skills to help you with:

    • Managing conditions like diabetes, asthma, gout and high Cholesteron
    • Eating habits and/or exercise
    • Becoming smokefree or reducing smoking
    • Understanding your medications
    • Connecting you with the right social agency to help with things like housing, budgeting, WINZ, food and social connection

    Your Health Coach will help you set goals and make action plans to improve your health.  This is a service offered free of charge by The Doctors, Whangaparāoa.

    Ask your doctor or nurse for an appointment with our Health Coach.

    Sanne's hours are Tuesday 8am - 4pm,  Wednesday 8am - 12noon and Friday 8am - 4pm

  • Nurse Practitioner Pippa Baldie

    Nurse Practitioner Pippa Baldie

    The Doctors, Whangaparaoa is pleased to advise that Pippa Baldie, Nurse Practitioner, who joined our team in August 2024.

    Nurse Practitioners have the same authority as a Doctor, bringing the best of Nursing and Medicine together to support patients and whanau.

    Pippa has worked in general practice for the last 13 years and holds a master’s degree in nursing. In the past she has worked in ED/ICU in Australia and Starship Hospital in New Zealand before moving to general practice.

    She is passionate about the education of patients and has a special interest in paediatric medicine, women's health, family planning, sexual health, and chronic disease.

    She enjoys outdoor activities and is always up for a challenge.  Enjoying time at the beach, going for walks camping, cooking, especially Asian cuisine, and travelling.

     

  • Dr Tom Everett

    Dr Tom Everett

    MBBS/BSc, MSc, MRCGP (UK)

    Tom is a General Practitioner with a background of experience in Anaesthesia, Emergency, Paediatric, Diving and Expedition Medicine. Tom originally qualified at Imperial College London. He completed MSc Remote and Global Healthcare and has lived and worked in a range of countries and healthcare settings in New Zealand, Costa Rica, Antarctica, Russia, Sint Maarten and Nepal. Since working in General Practice he has spent the last six years in Devon and Scotland in the United Kingdom. He is now pleased to have the opportunity to return to New Zealand. 

    He enjoys being outdoors and a variety of activities including backcountry skiing, sailing, diving and motorcycling. Tom likes living near to the ocean and being able to spend time at the beach. He was recently nominated as a Fellow of the Royal Geographical Society.

  • Dr Susi Gregson

    Dr Susi Gregson

    General Practitioner

    Susi trained in London, qualifying from King’s College School of Medicine and Dentistry in 1993.

    She has worked in General Practice in the UK (Devon and Wiltshire) for many years. Susi moved to New Zealand with her family in 2005, and lives in Orewa with her husband and 2 sons.

     

  • Dr Clare Hookings

    Dr Clare Hookings

    General Practitioner, Vocationally Registered

    Clare has lived on the Hibiscus Coast since 2005 with her husband and two sons.

    She graduated with a Diploma in Obstetrics from the Auckland Medical School and went on to work in general practice in West Auckland. Following this Clare continued in general practice on the North Shore for 17 years where she continued to develop her love for providing family-centered health care. On her days off Clare enjoys being in the outdoors, especially the bush and the beautiful beaches in the area and is also keen on conservation issues.

     

  • Dr Catherine Ripley

    Dr Catherine Ripley

    General Practitioner, Vocationally Registered

    Dr Catherine Ripley has been a resident on the Hibiscus Coast since 1994 when she came to work at The Doctors Whangaparaoa.

    She has 3 children and her husband is a Nurse Specialist. Catherine has also had time overseas working in the Kingdom of Tonga and having a year in Canada. She loves being a family GP and being a part of the team here at The Doctors Whangaparaoa.

     

  • Dr Caleb Goh

    Dr Caleb Goh

    General Practitioner, Vocationally Registered

    Dr. Caleb Goh joined The Doctors Whangaparaoa in June 2020. He was born in New Plymouth and grew up in Malaysia, returning to study in Dunedin at the University of Otago Medical School in 2010.

    He now lives on the North Shore with his wife and family.  He has worked in various specialties mostly at Auckland, North Shore and Waitakere hospitals and holds a Clinical Diploma in Palliative Medicine and a Postgraduate Certificate in Health Sciences (Women's Health).  Outside of doctoring and coping with (and enjoying) his young children, he enjoys music, keeping fit and all things food related.

     

     

Latest News

<span id="Latest-news"></span> Latest News

Welcome Dr Tom Everett

We are pleased to welcome Dr Tom Everett to The Doctors, Whangaparaoa. Tom is a General Practitioner with a background of experience in Anaesthesia, Emergency, Paediatric, Diving and Expedition Medicine. Tom originally qualified at Imperial College London. He completed MSc Remote and Global Healthcare and has lived and worked in a range of countries and healthcare settings in New Zealand, Costa Rica, Antarctica, Russia, Sint Maarten and Nepal. Since working in General Practice he has spent the last six years in Devon and Scotland in the United Kingdom. He is now pleased to have the opportunity to return to New Zealand. 

 He enjoys being outdoors and a variety of activities including backcountry skiing, sailing, diving and motorcycling. Tom likes living near to the ocean and being able to spend time at the beach. He was recently nominated as a Fellow of the Royal Geographical Society.

STAFF CHANGES

Dr Caleb Goh is leaving our practice next month to pursue a specialty in palliative care. He will be greatly missed by all of us but we wholeheartedly support his decision. We deeply thank Dr Caleb for his incredible service and wish him every success in this next chapter. His last day at The Doctors Whangaparāoa will be Thursday, 10th April 2025.

We welcome Dr Tom Everett from the UK from the 17th April, and his priority will be to support Dr Caleb Goh and Dr Minet van Zyl's patients, as well as other enrolled patients at our practice.

Welcome Pippa Baldie, Nurse Practitioner

We are excited to announce that Pippa Baldie NP, will be joining our practice on the 12th of August 2024. 
Nurse Practitioners have the same authority as a Doctor, bringing the best of Nursing and Medicine together to support patients and whanau.
To read more about Pippa, please see her bio under Our Team.

Price Increase

As of July 1st 2024, our fees have increased. Please refer to our updated price list for our services.

We are excited to introduce Andrea, our Health Improvement Practitioner (HIP) and Sanne, our Health Coach.

Andrea, our HIP is a registered health professional who has the knowledge and skills to help you with:
  • Stress
  • Sleep
  • Anxiety/depression or feeling down
  • Coping with physical conditions
  • Relationship challenges
  • Drug or alcohol concerns
Your doctor may suggest a consultation with the Health Improvement Practitioner

Our Health Coach, Sanne, can help you:

  • Understand your diagnosis
  • Connect you with the right social agency
  • Help you with things like housing, budgeting, WINZ, food or social connection.
  • Organise health education/healthy lifestyle groups
Ask your doctor or nurse for an appointment with the Health Coach
 

 

 

Feedback

If you have feedback or would like to discuss a concern you have with our service, please don’t hesitate to contact us via email (reception@wh.thedoctors.co.nz) or phone (09 424 3001). Your healthcare is our top priority, and we’re here to support you.

09 424 3001

6/651 Whangaparāoa Road
Stanmore Bay
Auckland 0932

reception@wh.thedoctors.co.nz

nurse@wh.thedoctors.co.nz

Monday - Wednesday & Friday 8am - 5pm
Late night Thursday 8am - 8pm

Closed weekends and public holidays 

After-Hours Service:
Shorecare Urgent Care Greville Road - (09) 486 7777
Shorecare Urgent Care Smales Farm - (09) 486 7777
Silverdale Medical - (09) 427 9997