The Doctors Bayfair

The Doctors Bayfair Medical Centre

Welcome to our practice 

At The Doctors Bayfair, we work with you to make your future healthier, and when health issues or accidents happen, we’re there to provide the care, advice and support you need. As your family doctor, we’ve designed our modern, well-equipped medical centre, located between Mt Maunganui and Papamoa, to meet your healthcare needs. 

Our patients receive premium, professional care from our experienced team of general practitioners, nurses, and reception team. Each of our GPs brings a commitment to quality family health care with specialist interests ranging from child, women's and men's health, sports medicine, minor surgery, specialist ACC work, and occupational health. We run an array of nurse clinics including diabetes, immunisation, biopsies, healthy lifestyle, care plus, asthma and flu clinics. 

We are a registered provider for Immigration New Zealand. For more information on how to apply for an immigration medical, click here.

Our opening hours are for GP-booked appointments and Acute Walk-in Care,“no appointment necessary” services. Acute Walk-in Care is for enrolled or casual patients who experience sudden illness, accidents or injuries that do not appear to be life threatening but cannot wait until the next day.

Enrolling with us means you can visit either practice and access services five days a week, Monday- Friday, 8:00am to 5:00pm. We offer appointments outside normal business hours upon request, helping you avoid high casual rates for weekend and after-hours consults. 

If you need urgent acute walk-in care outside of these hours, please go to Accident & HealthCare at19 Second Ave, Tauranga, phone 07 577 0010. They are open every day until 9pm. This is an acute walk-in clinic, so you can visit whenever it suits you without an appointment for urgent medical care.

We are taking bookings for flu vaccines. It’s free for people who meet the eligibility criteria. You can still get a flu vaccine if you’re not eligible for a funded one, for a small fee. 

Please call us at 07 572 6800 to book a flu vaccine.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
please visit https://bookmyvaccine.covid19.health.nz/ to book your Covid-19 vaccine

Consults
Many consults are virtual (phone or video), with some in person. Phone 07 572 6002 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times. PLEASE NOTE Covid related appointments may incur a charge  

How To Book An Appointment

For enrolled patients

For enrolled patients, we recommend using our patient portal, The Doctors App. Log in via the app on your phone or the desktop version to view available practitioners and appointments.

Please note: Booking through the app is available for enrolled patients only. If you don’t have a login, please create an account here. If you have just enrolled, please note that you won’t have access to The Doctors App until we have confirmed your enrolment via email. If you are unsure, please call us.

To Download ‘The Doctors App’ on your mobile:

1.    Scan the QR code below, or click on the Apple or Google Play buttons which will take you directly to the app store to download it.

       Qr code Description automatically generated 

 2.    Select ‘Create Account’ and enter the unique practice invite code: BAPA

3.    Enter your details. Please make sure your name, date of birth, and mobile number match the details you gave us when you enrolled with us. 
 

For casual patients

Please call us on  07 572 6800 to book an appointment.

Enrol With Us

Enrol With Us

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification.  

Enrol Here Online

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online forms. For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to reception.bayfair@baymed.co.nz or reception.papamoa@baymed.co.nz including a copy of your suitable identification:  

Not enrolled but need an appointment? 

Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled at our practice.

We have our walk in clinic Monday - Friday 8:00am - 5:30pm at The Doctors Bayfair. please note extra charges will apply.

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification:  

Enrol Here Online

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online forms. For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to the practice you wish to enroll with. reception.bayfair@baymed.co.nz or reception.papamoa@baymed.co.nz

  including a copy of your suitable identification: 

Not enrolled but need an appointment? 

Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled at our practice.

We have our walk in clinic Monday-Friday 8:00am-5:30pm at The Doctors Bayfair *please note extra charges will apply 

Online Patient Portal

Online Patient Portal

 

Our patients use The Doctors App as their online patient portal, an easy-to-use tool designed to empower them to manage their healthcare conveniently.

About The Doctors App

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • Access a summary of your health information
  • Easily connect with your general practice team
  • Secure login with passcode or facial recognition – no more forgetting usernames and passwords

The Doctors App is available for download on mobile devices and is also accessible via web browsers.

The Doctors App is now live - download today!

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • A summary of your health information
  • Great way to connect with us, your general practice team
  • Passcode, touch/facial recognition – no more forgetting your username and password!

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code Description automatically generated

  1. Select ‘create account’ and enter our special invite code: BAPA
  2. Enter your details – these must match what your practice holds on file
While The Doctors is best experienced on the app, it can also be accessed online. You can use the above invite code to create an account online.

 

Our Services

Hours

Holiday Hours

Closed all statuary holidays 

Standard Hours

Monday - Friday 8am - 5.00pm

Our opening hours are for GP booked appointments and walk-in care. We warmly welcome new patients to enrol with us. Closed all public holidays.

After Hours

If you need urgent walk-in care outside of these hours, please go to:
Accident & HealthCare, 19 Second Ave, Tauranga, phone 07 577 0010. Open every day until 9pm.

If you have a medical emergency, call 111

Patient Fees

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

  • Dr Richard Dales

    Dr Richard Dales

    Dr Richard Dales joins us with many years GP experience from the UK. Richard has come to NZ with his wife and teenage boys and enjoys all aspects of General Practice. He looks forward to meeting you at our Bayfair Practice.   

  • Nurse Practitioner Lorraine Hogan

    Nurse Practitioner Lorraine Hogan

    Lorraine has completed her Clinical Masters in Nursing and registered as a Nurse Practitioner in 2015. Lorraine has spent time working in busy Emergency Departments, orthopaedics, general medicine, primary care clinics and child health. She has a special interest in acute care, paediatrics, women's health and general health and wellness. Outside of work, Lorraine enjoys spending time with her husband and two boys on the farm and other outdoor activities the Bay has to offer.

  • Dr Steve Taylor

    Dr Steve Taylor

    MRCGP, MBBS, Dip Dermatology

    Steve trained in the UK and worked for over 20 years as a partner in a busy general practice. He has an interest in ophthalmology, respiratory medicine and dermatology.

    He enjoys doing outside activities and is embracing the kiwi lifestyle.

  • Dr Isobel Hawkins

    Dr Isobel Hawkins

    Izzy Hawkins is an Aotearoa-trained doctor who has recently re-joined The Doctors Bayfair, where she previously worked in 2024. She has experience in various GP clinics and at Tauranga and Rotorua Hospitals. Izzy is committed to providing compassionate care and continues to grow her knowledge and skills.  Originally from Auckland's North Shore, Izzy has spent the past decade living across the North Island and has called the Bay of Plenty home for the past five years. She is passionate about all aspects of hauora and looks forward to meeting you. Izzy has a particular interest in managing long-term health conditions, women’s health, and sexual health. Outside of the practice, Izzy is an avid outdoors enthusiast, enjoying activities such as mountain biking, tramping, and surfing.

  • Dr Janette Florendo

    Dr Janette Florendo

    Janette started her training overseas almost 20 years ago then decided to continue her training here in NZ. She has had training in adult general medicine, neurology and psychiatry and general practice.  She is currently pursuing a diploma in paediatrics. She is enjoying the coastal vibe of the Mount and Papamoa and is looking forward to meeting you at the Practice.

  • Dr Coral Dixon

    Dr Coral Dixon

    Dr Coral Dixon is a kiwi doctor, who completed her Bachelor of Medicine and Surgery in Auckland, then worked in hospitals both overseas and in Aotearoa for many years. She holds a Diploma in Pediatrics (children’s health) and completed GP certification in 2010 and has worked as a community doctor since then. She enjoys promoting healthy lifestyle with emphasis on “prevention is better than cure”. She aims to ensure optimal management of long-term health issues and to minimise the use of medication where possible to allow her clients to live life well. She also has an interest in the “woman’s health journey” at all ages and can provide IUD and mirena insertions. She lives in Mt Maunganui with her husband and two teenage girls and enjoys reading, art, architecture, delicious food, power tools and keeping active in nature.

  • Registered Nurse Julie Cowley

    Registered Nurse Julie Cowley

    RNDP BN MN

    Julie is a New Zealand trained local registered nurse (RN) with many years of primary care nursing in our community and a longstanding member of the practice team.  She has developed a very broad range of primary care nursing skills. Julie enjoys learning and has continued her nursing studies and completed a Master of Nursing and more recently gained the authority to prescribe medicines for patients attending the nurse clinics.

    The new RN designated prescriber role allows nurses who work in collaboration with GP’s and have successfully completed advanced education and certification to prescribe medicines from a specified list. The RN can assess, diagnose and treat common conditions such as diabetes, hypertension, asthma, skin infections, sexual health etc.

    Julie is passionate about supporting people to gain confidence in management of their long-term conditions. She has completed advanced education in diabetes and associated health problems, and is able to provide specialised diabetes care to our growing population of people with diabetes.  Being able to prescribe medicines has made a difference for patients attending the nurse clinic and frees up the GP’s time to see more complicated patients.  

Latest News

Click here for our latest newsletter and how we are doing things a little different.

 

Construction for the new building for The Doctors Bayfair will commence on Monday 11th March 2024

We will be operating from our current location while construction is underway.
Our current carpark will be the construction site.
To access The Doctors Bayfair, you will need to turn off Grenada Street on to Zambuck Way and use the carpark behind our current building. This is marked in light blue on the map below.
The red dashed line is the path to follow to our current entrance. 

Feedback

If you have feedback or would like to discuss a concern you have with our service, please don’t hesitate to contact us via email (reception.bayfair@baymed.co.nz) or phone (07 572 6800). Your healthcare is our top priority, and we’re here to support you.

07 572 6800

42 Girven Road
Mt Maunganui 3116

reception.bayfair@baymed.co.nz

Monday, Wednesday, and Thursday 8am - 5pm
Tuesday and Friday 7:30am - 5pm

Acute Walk-In Clinic:
Monday -Thursday 8am -5pm
Friday 8am - 1pm

Closed public holidays and weekends