Welcome to our practice

At The Doctors Bayfair, we work with you to make your future healthy. And when health issues or accidents happen, we’re there to provide the care, advice and support you need. As your family doctor, we’ve designed our modern, well-equipped medical centre, located between Mt Maunganui and Papamoa. Our opening hours are for GP booked appointments and Walk-in Care “no appointment necessary” services. Walk-in Care is for enrolled or casual patients who experience sudden illness, accidents or injuries that do not appear to be life threatening but can’t wait until the next day.

Enrolling with us means you can visit either practice and access services 7 days a week avoiding high casual rates for weekend and after-hour consults. Our patients receive a premium, professional standard of care from our experienced team of general practitioners, nurses, and reception team. Each of our GPs bring a commitment to quality family health care with specialist interests ranging from child, womens and mens health, sports medicine, minor surgery, specialist ACC work and occupational health. We run an array of nurses clinics including; diabetes, immunisation, biopsies, healthy lifestyle, care plus, asthma and flu clinics.

We are also a Registered Provider for Immigration New Zealand.

COVID-19 Notice: in Alert Level 1 our consults are in person and through phone or video. Phone 07 572 6800 to book appointments or if you have questions. So that everyone gets the help they need safely, we screen all appointment requests which may mean calling you back with more details. Tell us if you have any cough, cold or flu-like symptoms - you'll need to wear a mask in the clinic and may be asked to wait outside until the doctor is ready for you.

We do COVID-19 testing and our practice is safe to visit

Safety is our priority. We do COVID-19 testing in your car where possible or in an isolation room if an assessment is required. This means there's no additional risk to you when you visit for other medical issues. We have strict infection prevention standards in place.

Thanks for your patience and continued support.

Choice of appointments and how to book them

In Person

Video

Phone

Enrol With Us

Our enrolment capacity is currently limited, please phone or email reception to discuss availability. In the meantime we welcome you to join our waitlist.

When you enrol with us, some of the benefits include:

Reminders and recalls for important health management
Pay less to see the doctor than non-enrolled patients
Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification:

Enrol Here Online

After the enrolment form please complete an online medical questionnaire before your first visit:

Adult Medical Form Child (>16) Medical Form

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online forms. For each person enrolling, simply print and complete: the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to baydoc@baymed.co.nz including a copy of your suitable identification:

Not enrolled but need an appointment?

You can still get an appointment here even if you are not enrolled with us e.g. if you’re a visitor to the region. Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled.

Online Patient Portal

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Manage My Health (MMH). Then, any time you like 24/7 you can:

book appointments
request repeat scripts
view lab test results

Phone reception 07-572 6800 to start your registration

Here’s How to Complete Your Registration and How to Use The Portal

Our Services

Immigration

The Doctors Bayfair is approved by Immigration New Zealand to complete medicals for New Zealand visa applications. We are an eMedical enabled clinic.

Please download the Immigration Email Pack below to make an appointment and for any information you require.

Click Immigration Email Pack

IMPORTANT INFORMATION: Immigration NZ require the removal of ALL clothing down to your underwear, please ensure you wear suitable under wear for the full body examination and advise staff if you would like a chaperone present during any stage of the medical process.

Skin Checks

We offer Comprehensive skin checks by our accredited skin cancer doctor to both enrolled and non-enrolled patients, at reasonable rates. Take the first step to end skin cancer and Book in today!

A skin check from top-to-toe can take from 15-30 minutes.

Make sure you tell the doctor of any spots or moles that are NEW, SORE, CHANGING or UNUSUAL.

Most people have made their moles by the time they are 40. A new mole after this age is more suspicious and the older you are the more suspicious a new mole is.

A dermatoscope will be used to check your lesions. This specialist scope magnifies and enhances the lesions identified. Some lesions can be better felt than seen and some touching of the skin will be involved.

If required , a close up photograph of a spot or mole will be taken, by doing this a mole can be monitored over time for any changes in appearance.

Early skin changes can instantly be treated by freezing them (cryotherapy with liquid nitrogen) (this will incur an additional charge)

To test a spot or a mole the doctor will either take a small biopsy (sample) or completely excise (cut out) the spot of concern.
After removal the lesion will be sent to the pathology lab for testing. This will confirm the diagnosis and—in consultation with you—the best course of action with be discussed

Walk in Clinic

Walk-in Care “no appointment necessary” services is for enrolled and casual patients who experience sudden illness, accidents or injuries that do not appear to be life threatening but can’t wait until the next day.

Occupational Health

The Following checks are available as a part of our Pre Employment Medical Checks.

Lung Function (Spirometry)

BMI (Body Mass Index)

Blood Pressure

Hearing

Vision screening

Range of motion assessment

Hours

Standard Hours

Monday - Friday 8am - 5.30pm
Saturday - Sunday 8am - 12pm
Our opening hours are for GP booked appointments and walk-in care. We warmly welcome new patients to enrol with us. Closed all public holidays including when they fall on a weekend

After Hours

If you need medical attention outside these hours please phone 07 572 6800 and follow the after hours instructions or go to Accident & Healthcare, 19 Second Ave, Tauranga, open until 9pm, phone 577 0010.

If you have a medical emergency, call 111

Patient Fees

Enrolled Patient Fees

Age	GMS	GMS + CSC	ACC ACC+CSC
0 - 13 years	FREE	FREE	FREE FREE
14 - 17 years	$35	$19.50	$29 $19.50
18 - 64 years	$48	$19.50	$39 $19.50
65+ years	$44	$19.50	$39 $19.50

$10 surcharge on weekends for both enrolled and casual rates

Prices effective 13 August 2020
Prescription request $25. Same day prescription request $35.
Please note that materials and additional procedures will incur extra charges

Casual Patient Fees

Age	GMS	GMS + CSC	ACC
0-13	$10	$10	FREE
14-17	$48	$42	$20
18-64	$80	$65	$39
65+	$80	$65	$39

$5 surcharge on weekends for both enrolled and casual rates.

Prices effective 13 August 2020

Please Note: Non NZ resident charge of $125. Please advise reception if you are a work visa holder whose visa or visas allow you to stay in New Zealand for at least two consecutive years as you may be eligible for a full range of publicly funded health and disability services.

Additional Charges

All patients seen in Acute clinic incur an additional $5 charge excluding enrolled children under 13 years.

Nurse Consultations and Services will incur a time based consultation charge

All materials used will be charged in addition to the consultation fee.

Fees are GST inclusive, and may be subject to change.

CASUAL PATIENTS ARE REQUIRED TO PAY PRIOR TO RECEIVING TREATMENT. ALL ACCOUNTS INCUR AN ADDITIONAL $10 NON-PAYMENT FEE.

Pay Online

Good news, paying online is easy.

You can pay securely using a credit or debit card or internet banking (Account2Account payments) - just click below to make a payment. Payment is due on the day of your appointment. In addition to paying online you can pay in person at the centre with cash, eftpos and credit card.

Make a Payment

Our Team

Manage

Nurse Nicola Bracken

Nurse Nicola Bracken

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Nicola Bracken will be joining us on Monday 17th May, we are looking forward to her joining the team.
Dr Mirjam Van der Horst

Dr Mirjam Van der Horst

Mirjam was born in the Netherlands and completed her medical degree at the Erasmus University in Rotterdam. She qualified as a GP in 2007 and worked for over 12 years in a general practice in the Netherlands, while also working at the Dutch Institute for GP Specialty Training. Early 2020, Mirjam moved with her husband and two sons to New Zealand to enjoy camping, cycling, hiking and running in this wonderful country.
Dr Lex Beets

Dr Lex Beets

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Dr Sam Savage

Dr Sam Savage

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Dr Gillian Fraser

Dr Gillian Fraser

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Registered Nurse Julie Cowley

Registered Nurse Julie Cowley

RNDP BN MN

Julie is a New Zealand trained local registered nurse (RN) with many years of primary care nursing in our community and a longstanding member of the practice team. She has developed a very broad range of primary care nursing skills. Julie enjoys learning and has continued her nursing studies and completed a Master of Nursing and more recently gained the authority to prescribe medicines for patients attending the nurse clinics.

The new RN designated prescriber role allows nurses who work in collaboration with GP’s and have successfully completed advanced education and certification to prescribe medicines from a specified list. The RN can assess, diagnose and treat common conditions such as diabetes, hypertension, asthma, skin infections, sexual health etc.

Julie is passionate about supporting people to gain confidence in management of their long-term conditions. She has completed advanced education in diabetes and associated health problems, and is able to provide specialised diabetes care to our growing population of people with diabetes. Being able to prescribe medicines has made a difference for patients attending the nurse clinic and frees up the GP’s time to see more complicated patients.
Dr Steve Taylor

Dr Steve Taylor

MRCGP, MBBS, Dip Dermatology

Steve trained in the UK and worked for over 20 years as a partner in a busy general practice. He has an interest in ophthalmology, respiratory medicine and dermatology.

He enjoys doing outside activities and is embracing the kiwi lifestyle.
Dr Gwenda Naepi

Dr Gwenda Naepi

Gwenda is the acute doctor at Bayfair.

Latest News

May Newsletter

Click here for our latest newsletter and how we are doing things a little different.

Your Feedback

We welcome your feedback and always strive to provide the best care and advice. Let us know how we did. If things didn't go the way you wanted there may be something we can do to help put it right.

1. Online Form Direct to Your Medical Centre
- Click here to complete this online form
2. Or Email Our Clinical Advisory Team
- If you don’t feel comfortable talking with anyone in your medical centre directly, you can complete the feedback form below and one of our National Clinical Advisory Team will follow up with you.
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3. Or for more information and other ways to give feedback, you can also contact:
- The Health and Disability Commissioner (HDC) on 0800 112 233 or follow their process outlined by the HDC online. The HDC is an independent agency that promotes and protects the rights of those who use health and disability services
- The National Health and Disability Advocacy Service and follow their process online.

General Enquiry

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The Doctors Bayfair