Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee.
For face to face consultations with a nurse or doctor, payment is requested on the day. We will send you an invoice via text or email for phone consultations.
An administration fee of $10 will be added to accounts not paid
We are happy to discuss alternative ways of managing your account. Setting up regular payments can be a very useful way of keeping on top of your account.
Long-term overdue accounts may be referred to a debt collection agency which will incur debt collection fees.
Due to rising costs we have had to add a 2.7% Credit card/PayWave surcharge to transactions.
If you wish to avoid this fee please use a DEBIT or EFTPOS Card.
Pre-payment Policy
The Doctors Medical Centres operate a policy where patients will be required to pay fees in advance of an appointment, with your doctor or one of our clinical team.
Prepaid consultations allow us to streamline our check-in process, minimise wait times, and ensure that you receive prompt attention from our team and your GP.
On the day of your appointment when you first arrive at the practice, you will be asked to pay for the initial consultation fee. In the event of a script or phone consult this will also need to be pre-paid.
You may not need to wait when your appointment is over and you can simply leave the practice, avoiding any delay while waiting to make payment. This is a change for all our patients.