The Doctors Mt Roskill

Welcome to our practice 

We specialise in general practice services focused on supporting you in maintaining your wellness. Our doctors provide a range of family health services focusing on the whole family. Our practice nurses provide valuable support in maintaining health with women's health services, immunisations, flu vaccinations, cardiovascular checks, diabetes annual reviews, and cervical screening.

Did you know that a Nurse Practitioner can enrol patients? You can enrol with a Nurse Practitioner, as they offer the same services as General Practitioners, with two exceptions: they cannot sign permanent injury claims or refer pregnant women for gestational dating scans.

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins.You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to isolate for 10 days. If you have concerns or if your symptoms are worsening, call us on 09 626 7750 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Click here for details.

Consults
Many consults are virtual (phone or video), with some in person. Phone 09 626 7750 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

How To Book An Appointment

For enrolled patients

Log in to your patient portal via The Doctors App on your phone or the desktop version. Once logged in, you can view available practitioners and appointments.

Please note: Booking through the app is available for enrolled patients only. If you don’t have a login, please create an account here. If you have just enrolled, please note that you won’t have access to The Doctors App until we have confirmed your enrolment via email. If you are unsure, please call us.

To Download ‘The Doctors App’ on your mobile:

1.    Scan the QR code below, or click on the Apple or Google Play buttons which will take you directly to the app store to download it.

       Qr code Description automatically generated 

2.    Select ‘Create Account’ and enter the unique practice invite code: MTRO

3.    Enter your details. Please make sure your name, date of birth, and mobile number match the details you gave us when you enrolled with us. 
 

For casual patients

Please call us to book an appointment.

Enrol With Us

<span id="Enrol-With-Us">Enrol With Us</span>

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification.

Enrol Here Online

Paper Enrolment

For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to admin@mr.thedoctors.co.nz including a copy of your suitable identification

Not enrolled but need an appointment? 

Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled at our practice.

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification

Enrol Here Online

Paper Enrolment

For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to admin@mr.thedoctors.co.nz including a copy of your suitable identification

Not enrolled but need an appointment? 

Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled at our practice.

Online Patient Portal

Our patients use The Doctors App as their online patient portal, an easy-to-use tool designed to empower them to manage their healthcare conveniently.

About The Doctors App

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • Access a summary of your health information
  • Easily connect with your general practice team
  • Secure login with passcode or facial recognition – no more forgetting usernames and passwords

The Doctors App is available for download on mobile devices and is also accessible via web browsers.

Are you registered for the online portal?

When you’re enrolled with us you can register for our patient portal, called ConnectMed. Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 09-575 7045 or email us: info@sh.thedoctors.co.nz to start your registration

Our Services

Minor Accident Care

Why wait for hours at an Accident and Medical Centre or an Emergency Department? We are happy to treat most minor accidents such as strains and sprains, cuts needing stitches, palm spikes and fish hooks needing removal.

Minor Surgery

We are able to do small operations under local anaesthetic to remove skin cancers and other skin problems such as unwanted moles, skin tags, cysts and warts.

Repeat Prescriptions

We can provide Repeat Prescriptions for known conditions when this is agreed by your doctor. Stable conditions still require a check with your doctor at regular intervals, usually every three or six months. Please be organised and don’t do this at the last minute. Remember that you may be asked to come in for a check.

We are happy to send to your preferred pharmacy. You can request via phone, fax, or email.

Lab Tests

If you need a lab test, the nearest lab is at the Mt Roskill Collection Centre - 223 Stoddard Road. Other sites can be found here.

Most results come back to your doctor within 48 hours. Your doctor or nurse will contact you with important results and you may be asked to see the doctor again.

Contraception and Sexual Health

This is an important part of your healthcare and we are here to provide advice and manage contraception and regular sexual health checks.

Cervical Smears (Smear Tests)

All women who have ever been sexually active should have regular cervical smear tests every three years between the ages of 20 and 70 whether they have had the HPV vaccine or not. This test detects abnormal cells which, if left untreated, could become cervical cancer.  

Enrolled women can have cervical smears with a nurse for free.  Please ring us to arrange this free appointment.

IUCD Insertion

Our GPs are able to insert an Intrauterine Contraceptive Device (IUCD) if chosen to prevent pregnancy. The Mirena brand of IUCD is often used to reduce heavy bleeding during periods. Please see your doctor to discuss and plan this procedure.

Immunisations

Our doctors and nurses are here discuss and help provide immunisations. We fully support immunisations to prevent illness. Immunisation has led to the decline of many lethal diseases including, most recently, meningococcal B meningitis. You can consider a number of other vaccinations such as Pneumococcal vaccination or Shingles vaccination. Risks associated with immunisation are very rare. You may view immunisation schedules here.

ECG

An ECG is a recording of your heart’s electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm. Your doctor will interpret your ECG and advise whether more tests are needed for your heart.  The cost of an ECG is $53.

Spirometry

Spirometry is a tool that measures how effectively your lungs are working. We can use this to assess lung conditions such as asthma, COPD (chronic bronchitis) and smoking damage.

Travel Health Services and Immunisations

Before travelling, you need to think about your medical needs and consider vaccinations to prevent illness. Please phone reception to book your travel consult. 

Standard Hours

Monday - Friday 8am - 5pm 
Closed weekends and public holidays

After Hours

Auckland Hospital and Starship Children's Hospital Emergency Dept are located at 2 Park Road, Grafton, Auckland 1023. They are open 24/7 for emergency health care.

If you have a medical emergency, call 111 

Patient Fees

Enrolled Patient Fees - Doctor

Age Standard CSC
0-13 years FREE FREE
14-17 years $40.00 $13.00
18-24 years $55.00 $19.50
25+ years $55.00 $19.50

Please note:  All fees must be paid prior to the consultation or a late payment fee of $10 will automatically be applied  if account is not settled on the day.  If your consult exceeds 15 mins you could incur additional costs.

None attendance at a booked appointment will incur a DNA fee of $10 for CSC holders or $20 for non CSC holders.

EFTPOS and credit card facilities are available (surcharge for all visa and paywave).

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

Enrolled Patient Fees - Nurse

Age Standard CSC
0-13 years $15.00 $15.00
14-17 years $17.00 $17.00
18-24 years $30.00 $22.00
25+ years $30.00 $22.00

Please note:  All fees must be paid prior to the consultation or a late payment fee of $10 will automatically be applied.  If your consult exceeds 15 mins you could incur additional costs.

EFTPOS and credit card facilities are available.
 

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

Casual Patient Fees - Doctor

Age Standard CSC
0-6 years $60.00 $20.00
7-13 years $60.00 $45.00
14-17 years $84.00 $55.00
18+ years $84.00 $55.00

Please note:  All fees must be paid prior to the consultation or a late payment fee of $10 will automatically be applied.  If your consult exceeds 15 mins you could incur additional costs.

EFTPOS and credit card facilities are available.

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

Casual Patient Fees - Nurse

Age Standard CSC
0-6 years $50.00 $45.00
7-13 years $50.00 $45.00
14-17 years $50.00 $45.00
18+ years $50.00 $45.00

Please note:  All fees must be paid prior to the consultation or a late payment fee of $10 will automatically be applied.  If your consult exceeds 15 mins you could incur additional costs.

EFTPOS and credit card facilities are available.

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

ACC Enrolled Patient Fees

Age Standard CSC
0-5 years FREE FREE
6-13 years FREE $13.00
14-17 years $40.00 $19.50
18+ years $55.00 $19.50

Please note:  All fees must be paid prior to the consultation or a late payment fee of $10 will automatically be applied.  If your consult exceeds 15 mins you could incur additional costs.

EFTPOS and credit card facilities are available (surcharge fees will apply for credit card or paywave).

There are follow up charges for ACC consultations - these are not free. 

None attendance at a booked appointment will incur a DNA fee of $10.

Prices effective from 1 July 2023

Read our Standard Payment Terms and Conditions here.

ACC Casual Patient Fees

Age Standard CSC
0-5 years $25.00 $20
6-13 years $65.00 $45
14-17 years $65.00 $55
18+ years $65.00 $55

We request that you pay your fees at the time of the consultation. EFTPOS and credit card facilities are available.
PLEASE NOTE: If your consult exceeds 15 mins you could incur additional costs. There are follow up charges for ACC consultations - these are not free 

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

Other Charges

Other Standard CSC
Repeat prescriptions $25.00 $19.00
International patients $115.00 N/A
Dressing charges Nurse Plus Dressings - $10-$20  
Referral <14 yrs $16, over 18 years $17.50  
Forms filled in <14 yrs $16, over 18 years $17.50  

Please note:  All fees must be paid prior to the service or a late payment fee of $10 will automatically be applied.  

EFTPOS and credit card facilities are available.

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here.

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

Mandeeps Manage  
  • Dr Brian Lucey

    Dr Brian Lucey

    GP Appointments - Tuesday, Wednesday and Friday

    I am originally from County Limerick in Ireland but have been in New Zealand for five years.

    Initially working in general practice, paediatrics and emergency medicine, I made the leap to pursue a career in general practice about three years ago and haven't looked back since.

    I enjoy all things that general practice has to offer and it's the continuity of care and variety which initially attracted me to the profession.

    In my spare time I try to get out into the wilderness as often as I can, particularly sea swimming!  I look forward to meeting you all.  

  • Dr Asif Rahman

    Dr Asif Rahman

Latest News

February Newsletter

Click here for our latest newsletter.

Feedback

If you have feedback or would like to discuss a concern you have with our service, please don’t hesitate to contact us via email (admin@mr.thedoctors.co.nz) or phone (09 626 7750). Your healthcare is our top priority, and we’re here to support you.