To protect our patients, staff and community, we are introducing a telephone strategy which aims to reduce the risk of an infected person visiting our practice and ensure we can continue meeting demand for other patients who need care.
When you contact the practice to make an appointment to see the doctor, the reception team will take a contact number from you, and you will receive a call from your GP at your allotted appointment time. Please ensure you are contactable on the number you have given us. Please note: Standard fees apply to virtual (telephone/video) consultations. If the doctor feels that you do need to be seen in the clinic, they will arrange this with you.
We need to reduce the number of sick and vulnerable people gathering in our practices and healthcare centres, so we ask that you phone the clinic before coming in – please do not just turn up.
We are experiencing extremely high call volumes. Please be patient with our Reception and Nursing Teams as they work hard to process your calls.
We are in the process of enabling video consultations and will advise you when this service is available. ACC and the Ministry of Social Development have also expanded the range of services (such as renewing certificates) that can be completed via telehealth during the COVID-19 response.
We appreciate your patience and understanding and want you to take comfort in the knowledge that this is an effective way for our community to unite against COVID-19. Together, we can slow the spread. Click here for more information.
Coronavirus symptoms? Phone Healthline 08003585453 or phone us first 07-308 5771, please stay in your car, do not come into the clinic. Click here for info.
The Doctors Kopeopeo are a family friendly general medical practice located in central in Whakatane. Our aim is to provide excellent healthcare and service at all times. We have five experienced GPs who along with their team of practice nurses and receptionists will take care of all your family’s healthcare needs. A choice of two pharmacies are close by.
Book an appointment online
We are excited to be able to offer you the Manage My Health (MMH) online portal to:
- Request repeat scripts
- Book appointments with Doctors
- Access test results
Please contact us directly to start your registration. Then click here for How to Use It and How to Register. You can click here to go directly to the portal to register with us