The Doctors Kerikeri

Please note our festive holiday hours we will be closed for the public holidays 25th & 26th December and 1st & 2nd January.

Plan ahead for script requests.

 If you need urgent medical attention, please call 111. Phone our number at anytime to be connected with health line.

If you need healthcare while we are closed, our virtual service, The Doctors Online is available (closed on public holidays, See FAQs for suitability and fees).

We wish you and your whānau a safe, happy and healthy holiday season!

 

The Doctors Kerikeri Medical Centre

Welcome To Our Practice 

The Doctors Kerikeri is a rural general practice medical centre. Our expert medical team provide quality, caring and professional family medicine, as well as immunisation services and immigration medicals. We also offer a range of special medical clinics and have a number of visiting specialists working from the practice. We are proudly Cornerstone Accredited through our commitment to meeting legal and safety standards and continuous quality improvement.  We have female and male doctors available and have a Saturday morning clinic. There is plenty of parking available and disability access. 

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please visit the Northland DHB website to find your closest testing station as we have limited capacity currently to offer RATs. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 09 419 2180 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Click here for details.

Consults
Many consults are virtual (phone or video), with some in person. Phone 09 407 7777 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

How To Book An Appointment

For Enrolled Patients

Log in to your patient portal via The Doctors App on your phone or the desktop version. Once logged in, you can view available practitioners and appointments.

Please note: Booking through the app is available for enrolled patients only. If you don’t have a login, please create an account here. If you have just enrolled, please note that you won’t have access to The Doctors App until we have confirmed your enrolment via email. If you are unsure, please call us.

To Download ‘The Doctors App’ on your mobile:

1.    Scan the QR Code Below

       Qr code Description automatically generated 

2.    Select ‘Create Account’ and enter the unique practice invite code: KERI

3.    Enter your details. Please make sure your name, date of birth, and mobile number match the details you gave us when you enrolled with us. 
 

For Casual Patients

Please call us on 09 407 7777 to book an appointment.

Enrol Now

<span id="Enrol-With-Us">Enrol Now</span>

We warmly welcome new patients

We are currently only accepting new enrolments from those living in the Kerikeri zone. We will open up to the wider community as soon as we can. Thanks for your understanding.

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification:  

Enrol Here

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online form. For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to admin@kerikerimedical.co.nz including a copy of your suitable identification: 

Not enrolled but need an appointment? 

Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled at our practice.

Online Patient Portal - The Doctors App

The Doctors App is now live - download today!

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • A summary of your health information
  • Great way to connect with us, your general practice team
  • Passcode, touch/facial recognition – no more forgetting your username and password!

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code Description automatically generated

  1. Select ‘create account’ and enter our special invite code: KERI
  2. Enter your details – these must match what your practice holds on file

While The Doctors is best experienced on the app, it can also be accessed online. You can use the above invite code to create an account online.

Our Services

Our Services

  • General Health and Wellness
  • Minor Surgery
  • Immunisations
  • Womens Health
  • Chronic Disease Management

Influenza Immunisation

The Influenza immunisation is recommended and currently subsidised by the Government for any person over 65 years old and any person with a chronic condition. Others may have the immunisation if they wish. The immunisation does not protect against the common cold, tonsillitis, sinusitis or bronchitis.

Travel Vaccinations

Make an appointment with one of our GPs to discuss travel immunisations and other required medications. The vaccinations will be ordered by the pharmacy. Please allow at least 6 weeks prior to travel to ensure you have time for a full course of immunisation.

Immunisations for Children

We recommend immunisation at 6 weeks, 3 months, 5 months, 15 months, 4 years, and 11 years of age in accordance with current National guidelines. We are happy to discuss benefits and risks with all parents. Please book an appointment with a Nurse.

Child Development Checks

Routine medical checks for children are recommended 6 weeks prior to immunisation, and also at 9 months, 2.5 years and 4 years of age. This is a normal Doctor's appointment.

Minor Surgery

All aspects of minor surgery are catered for, including removal of warts, moles and skin cancers. Cryotherapy with liquid nitrogen is usually available at the time of an initial appointment. For other surgery, an initial appointment is required for assessment of the condition.

Maternity Advice

Make an appointment with your GP to discuss pregnancy advice. Midwives are the leading providers of maternity care, however we do offer emergency advice if necessary. You can find a list of local midwives online at Find your midwife.

Contraception

An initial consultation for all contraception choices should be made with a GP. For repeat prescriptions of the pill, mini pill or depo injection, an appointment can be made with a nurse. 

Blood and X-ray Results

We will only contact you if we receive an abnormal result. If we cannot contact you by phone, we will write to you. Please make sure that we have your up to date contact details at all times. If you would like your results, you are welcome to ring and speak to a nurse and if you remain unwell or are worried, please call and speak to one of our nurses. Results are also available on the doctors app.

Additional Health Professionals Onsite

The following specialists have regular clinics at our practice:

Dr Brandon Wong – Cardiologist 
Dr Vanessa Blair – General Surgeon
Dr David Dalziel - Ophthalmologist
 

Appointments should be made directly through these specialists.

Hours

<span id="Hours-and-fees"></span>Hours

Standard Hours

Monday - Friday 8am – 5pm
Saturday  8am - 1pm

CHRISTMAS HOURS 2024 - We will be closed on the 25th and 26th December for Christmas and 1st and 2nd January 2025 for New Year.  Please phone the practice as per After Hours below

After Hours

The After Hours service is located at the Bay of Islands Hospital in Kawakawa. If you have an urgent problem after hours, call our practice number (09) 407 7777.  You will be directed to Healthline for advice.  Alternatively you can phone 09-4304100 and ask for Bay of Islands Reception to arrange a time to see the after hours GP.  

If you have a medical emergency, call 111

Patient Fees

Enrolled Patient Fees - Doctor/Nurse Practitioner

Age Weekdays
(Standard / CSC)		 Weekends and 
Public Holidays
(Standard / CSC)
0-13 years FREE / FREE FREE / FREE
14-17 years                  $38.00 / $13.00 $48.00 / $23.00
18-64 years $50.00 / $19.50 $60.00 / $29.50
65+ years $50.00 / $19.50 $60.00/ $29.50

Fees effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

Enrolled Patient Fees - Nurse

Age Weekdays
(Standard / CSC)		 Weekends and 
Public Holidays
(Standard / CSC)
0-13 years FREE / FREE FREE / FREE
14-17 years                  $25.00 / $19.50 $35.00 / $35.00
18-64 years $33.00 / $19.50 $43.00 / $35.00
65+ years $33.00 / $19.50 $43.00 / $35.00

Fees effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

Enrolled Patient Fees - ACC

Age Weekdays
(Standard / CSC)		 Weekends and 
Public Holidays
(Standard / CSC)
0-13 years FREE / FREE FREE / FREE
14-17 years                  $38.00 / $13.00 $48.00 / $13.00
18-64 years $50.00 / $19.50 $60.00 / $19.50
65+ years $50.00 / $19.50 $60.00 / $19.50

Fees effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

Casual Patients Fees- Enrolled elsewhere

 Age GP consult  ACC Co-Payment Nurse consult
0 - 6 FREE FREE  FREE
7 - 13 FREE FREE  FREE
14 - 17 $65 (CSC $60) $60  $60 (CSC $19.50)
18 - 64 $115 (CSC $110) $80  $60 (CSC $19.50)
65+ $115 (CSC $110) $80   $60 (CSC $19.50)

Prices effective 1 July 2024. CSC = Community Services Card. Surcharge may apply for Saturday morning clinic.

Read our Standard Payment Terms and Conditions here

International Visitors Fees

 Age GP consult ACC Co-Payment Nurse consult
0 - 6 $120 $75  $60
7 - 13 $120 $75  $60
14 - 17 $120 $75  $60
18 - 64 $150 $100  $60
65+ $150 $100  $60

Prices effective 1 July 2024. Surcharge may apply for Saturday morning clinic.

Read our Standard Payment Terms and Conditions here

Other Services Fees

 Service Fee
Immigration Medicals $320 adults
$200 children (1-15yrs)
 
Insurance Medicals $300
Driver's Licence Medicals $110
ECG $63
Liquid Nitrogen $30
Cervical Smear $30 
Repeat Prescription (urgent same day) $35 
Repeat Prescription (48hrs processing) $25

Prices effective 1 July 2024. Please check with our clinical support team for prices for minor surgery and other procedures not listed. Surcharge may apply for Saturday morning clinic.

Read our Standard Payment Terms and Conditions here

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

Mandeeps Manage  

  • Dr Chris Brace

    Dr Chris Brace

    .

  • Dr Brett Anderson

    Dr Brett Anderson

    .

  • Nurse Practitioner Karen Calnan

    Nurse Practitioner Karen Calnan

    -

  • Dr Nigel Cane

    Dr Nigel Cane

  • Dr Ronald Alexander

    Dr Ronald Alexander

    .

  • Dr Meike Elferink

    Dr Meike Elferink

    .

  • Dr Anita Patel

    Dr Anita Patel

    .

  • Dr Hester Elbertsen

    Dr Hester Elbertsen

     

    .

  • Dr Eloise Caswell

    Dr Eloise Caswell

    .

Latest News

<span id="Latest-news"></span> Latest News

General Enquiries and Feedback

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  • We welcome your feedback and always strive to provide the best care and advice. Please let us know by completing the patient feedback and General Enquiries form below. 

    (Please do not send clinical queries via this form. To book an appointment or request a prescription please log in to the online portal or phone reception)

  • Important to know

    • Green Cross Health and The Doctors medical centres follow this feedback management process in accordance with guidelines set by the Health and Disability Commissioner
    • If your feedback is sensitive or involves medical centre management, please contact Green Cross Health by emailing feedback.medical@greencrosshealth.co.nz
    • You can ask for help and advice from The NZ Advocacy service. The Nationwide Health and Disability Advocacy Service is a free service that operates independently from all health and disability service providers and agencies.
    • If you have concerns you are welcome to contact the Health and Disability Commission (HDC) about our service. Anyone can use this service, including the person who received the care, a family member or friend of the person who received the care, or a health or disability service provider or concerned person.
    • If you feel your privacy has been breached involving your own or other people's personal information, you can complain to the Privacy Commission

     

09 407 7777

4 Homestead Road
Kerikeri 0230

admin@kerikerimedical.co.nz

Monday - Friday 8am - 5pm
Saturdays 8am - 1pm
Closed Sundays and public holidays

Holiday Hours
Closed 24 Dec - 26 Dec
Open 27 Dec - 30 Dec
Closed 31 Dec - 2 Jan
Open 3 Jan - 6 Jan
Closed 7 Jan

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