Welcome to our practice
Gain Health Centre provides general practice family healthcare. We believe in caring for our patients with compassion. We offer a range of services provided by our team of Doctors and Registered Nurses
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We are taking bookings for flu vaccines. It’s free for people who meet the eligibility criteria. You can still get a flu vaccine if you’re not eligible for a funded one, for a small fee.
Please call us at 04 528 5353 to book a flu vaccine.
Need to see a GP faster? We’ve partnered with trusted online doctors
We’ve partnered with trusted online GPs to give you faster access to healthcare, especially when your regular GP is fully booked. These GPs are part of our practice team, not one-off providers. They work closely with your regular GP, have full access to your medical records, and ensure continuity of care. The only difference? Appointments are via phone or video, making access to healthcare even more convenient.
Please call us to make an appointment for an online consult.
Key benefits of seeing our online GPs:
- Continuity of care - Our online doctors are part of our clinical team. They work closely with your regular GP and the wider team, with full access to your medical records, so you’ll receive care that’s informed, connected, and consistent
- Long-term GPs - Our online GPs are not one-off or temporary doctors. They are experienced, NZ-registered doctors who work as part of our practice team. They collaborate with other GPs, nurses, and staff to provide ongoing care
- Fast access to a doctor - Need to see a GP on short notice? Online consults make it easy to get timely medical advice, prescriptions, and referrals — when you need it most
- Easy and convenient healthcare - Skip the travel and waiting room. With video or phone consults, you can speak to a GP from home, work, or wherever suits you.
- Suitable for common health concerns - Online consultations are great for non-emergency medical conditions, such as general health concerns, chronic conditions, mental health, prescriptions & referrals
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We are pleased to announce we are running our annual ‘Wellness Day’ on 24 May 2025. All medical services available on the day will be free.
There will be free face painting, sausage sizzles and spot prizes on the day.
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Need to see a GP after-hours?
For casual online consultations please use The Doctors Online, offering same day telehealth GP appointments to suit you.(excludes weekends and public holidays).
Need virtual after-hours care? We recommend Practice Plus, who offer online GP appointments after hours, weekends and public holidays.
Repeat Prescriptions
Urgent Request
If you require your prescription urgently on the same day the request needs to be received before 12pm that day – there is an additional charge for this.
Prescription Time Frame Prepayment
We aim to process your prescription request within a 48-hour weekday period. Please be aware you will usually need to see your GP every 12 months for a medication review so they can safely continue to prescribe.
Prepayment
Prepayment for repeat prescriptions is required prior to processing the prescription.
B12 Prescriptions
The government has made changes to the funding of the B12 vials. We are now able to order and hold stock of B12 vials onsite at Gain health centre again. This means you will no longer require a prescription from your GP. The nurse consult fee for administering the B12 still applies.
Walk-In Consultation (Gain Health does not have a Walk-In clinic)
In order to adequately cover the increased costs of unforeseen walk-ins, the cost to patients for walk-in consultations will be the normal consultation fee (enrolled or casual) plus an additional $20.00.
To clarify, a walk-in is when there is no booked appointment - the patient has just walked in. This is not for an appointment that has been told to come in following a triage call.
Please note there is no walk-in fee for patients aged 13 years or under.
Results
Due to high call volumes requesting test results, we thought it would be best to provide all our patients with the following information:
How long will it take to get a result?
If tests are requested by a GP from Gain Health Centre most results come back to the practice in 1 or 2 days; some can take 3-4 weeks. Results will be reviewed by the health professional who requested the test as soon as possible after they have been received. If your tests have been requested by a clinician outside of Gain Health Centre, please follow up with the requesting clinician.
How will I find out my results?
If the test is abnormal or any further action is needed, your doctor or nurse will contact you by phone, or text. Please provide us with your latest contact details (you can check this with reception).
All normal and stable results will be available on Manage My Health once reviewed and filed by the GP. As a safety net we advise you to check Manage My Health to ensure your results have come through. We do not routinely contact patients to advise of normal or stable results.
If you would like to discuss your results with your doctor please book a follow up appointment. A normal GP charge will apply.
Here are some tips on making the most of your doctor appointment. Click here to learn more.