Managing a positive Covid-19 result at home

You’ve tested positive for COVID-19, now what?

Result Notification

  • You will receive a phone call from either your GP, testing centre or the local public health unit if your Covid-19 test result comes back positive.
  • If you are not notified by your GP or testing centre, you will also receive a call from someone at your local public health unit who will discuss further details and options for isolation and support for your everyday needs.
  • Please answer your phone if you can. If you miss the original phone call(s), you may receive a text message asking you to contact the local public health team to discuss your result.

Isolating from Home - Be Prepared

  • Use this Readiness Checklist to ensure your household is prepared if someone gets COVID-19
  • What to expect when self-isolating at home
  • Now that there is a higher rate of vaccination in Aotearoa New Zealand, most people who are COVID-19 positive will have mild symptoms which can easily be managed at home. 95% people who are COVID-19 positive won't need to go hospital.

How to isolate (taratahi) at home


Managing your symptoms


Questions or Concerns?

  • If you do not hear from your local public health unit within 24 hours of receiving your positive result, please call the COVID-19 Healthline on 0800 358 5443 (24 hours, 7 days per week).

When and where to seek help:



Severe symptoms
Call 111 if you:

  • Have severe trouble breathing or severe chest pain
  •  Are confused or not thinking clearly
  • Feel faint or pass out (lose consciousness)

Moderate symptoms:
Call your healthcare team (or GP if you don't know how to reach your healthcare team) if:

  • You have new or worse trouble breathing
  •  Your symptoms are getting worse
  • You start getting better and then get worse
  • You have symptoms of severe dehydration such as
            - Having a very dry mouth
            - Passing only a little urine (pee)
            - Feeling very light-headed

Mild or no symptoms

  • It is important to stay hydrated- drink plenty of water
  •  Keep monitoring your symptoms so you notice any changes
  • It is important to avoid running, strenuous exercise and high impact activities

Helpful Resources for You and Your Whanau:

Useful Phone Numbers (NZ wide, 24 hours, 7 days per week):

  • COVID-19 Healthline on 0800 358 5453
  • Community Isolation and Quarantine Advice Line 0800 OUR MIQ (0800 687 647)