The Doctors Christchurch South

The Doctors Christchurch South Medical Centre

Festive Season Holiday Hours:

Christmas Eve 24/12/2024 - 8am-3pm

25/12/2024,26/12/2024,01/01/2025, 02/01/2025 CLOSED

27/12/2024 9-4 Acute Appointments only - cannot be booked online please call the practice 033320108

30/12/2024, 31/12/2024 and

03/01/2025 9-4 Acute Appointments only - cannot be booked online please call the practice 033320108

If you need a doctor when we are closed please either go to the 24 Hour Surgery at 401 Madras Street, Emergency Department Christchurch Hospital or if you need advice call HealthLine on 0800 611 116

NORMAL HOURS AND BOOKINGS RESUME 06/01/2025

Welcome To Our Practice

As a family friendly medical centre The Doctors Christchurch South aims to provide our patients with first class general practice health care and service in accordance with the highest professional standards. Our service is accessible, affordable and responsive to our patients’ needs. Our practice is easy to get to and is fully equipped for the disabled with ample parking. We are also proud to be Cornerstone Accredited.

South Island based patients only - please note that this practice is contributing to, and accessing healthcare information from HealthOne.

What is HealthOne?

HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information. HealthOne strictly adheres to the principles of the Privacy Act 2020, as well as the Rules set out in the Health Information Privacy Code 2020. Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information. To find out more about HealthOne please visit https://healthone.org.nz/. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.privacy@pegasus.health.nz

Covid-19 Tests & Results
Most testing is now done via Rapid Antigen Testing (RATs). You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 03 332 0108 or 111 in an emergency.

Certified Tests for Travel & Pre-Employment
We also offer certified proof of a negative COVID-19 RAT or PCR test result for international travel or pre-employment - visit our info page here

Enrolled patients certified RAT: $125
Casual patients certified RAT: $140
Enrolled & casual patients certified PCR: $250

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations

We are no longer providing COVID-19 vaccinations.

Consults
Many consults are by phone, with some in person. Phone 03 332 0108 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

How To Book An Appointment

For enrolled patients

Log in to your patient portal via The Doctors App on your phone or the desktop version. Once logged in, you can view available practitioners and appointments.

Please note: Booking through the app is available for enrolled patients only. If you don’t have a login, please create an account here. If you have just enrolled, please note that you won’t have access to The Doctors App until we have confirmed your enrolment via email. If you are unsure, please call us.

To Download ‘The Doctors App’ on your mobile:

1. Scan the QR Code Below

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2. Select ‘Create Account’ and enter the unique practice invite code: CHRI

3. Enter your details. Please make sure your name, date of birth, and mobile number match the details you gave us when you enrolled with us.

For casual patients

Please call us on 03 332 0108 to book an appointment.

Enrol Now

Our enrolment capacity is currently limited.

We are operating on a one-in/one-out basis. Please contact the practice to join the waitlist. We apologise for any inconvenience this may cause. Your healthcare is our highest priority, and we will reopen enrolments when we are able. Thank you for understanding.

If you need to speak to a GP, we can offer you an online consultation, usually on the same day. With The Doctors Online, you can book a casual appointment and connect with a doctor via phone or video call. Before you book, check our FAQs to make sure your health concerns are suitable for an online appointment - Book Here

Online Patient Portal - The Doctors App

Book and manage appointments quickly
Request repeat prescriptions
View lab test results
A summary of your health information
Great way to connect with us, your general practice team
Passcode, touch/facial recognition – no more forgetting your username and password!

Download The Doctors App

It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

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Select ‘create account’ and enter our special invite code: CHRI
Enter your details – these must match what your practice holds on file

While The Doctors is best experienced on the app, it can also be accessed online. You can use the above invite code to create an account online.

Our Services

General medicine and accident and accident and emergency care.
Children’s health checks and immunizations
Rest home consultations – Older Persons’ Health
Accident (ACC) consultation
Women’s health checks including cervical smears and breast checks
Men’s health checks
ECG – blood pressure checks and 24 hour blood pressure monitoring
Wound management
Sports injuries
Driver’s licence medical
Contraception, family planning, sexual health
Pipelle biopsy
Mirena insertion
Aclasta insertion
Jadelle insertion
Minor surgery
Podiatrist on site weekly
Travel advice and immunizations
Diabetes checks and education
Asthma education
Insurance medicals
Pre-employment medicals and ESR urine drug screening
Blood samples collected on site for testing
Sleep clinic
Audiometry
Liquid nitrogen

Hours

Festive Holiday Hours:

Christmas Eve 8am-3.00pm

25/26 December Closed

27/30/31 December 9am-4pm, book on day acute appointments only, please ring the practice if you need to be seen

1/2 January Closed

3 January 9am-4pm book on day acute appointments only, please ring the practice if you need to be seen

Back to normal hours from Monday 6 January.

Standard Hours

Monday - Friday 8am – 5:00pm for booked GP appointments.
Closed weekends and public holidays.

Please NOTE:

To arrange an appointment or request a prescription please telephone between 8am to 5:00pm Monday to Friday. Outside these hours your call will be answered by a registered nurse, who may advise you to go to the 24-Hour Surgery.
Prescription requests will be cleared at the end of every day. Please allow 3 working days to obtain a repeat prescription. We will notify you when the prescription is read to pick up.
We have free parking onsite.

After Hours

24 hour service is provided through our membership with the 24 Hour Surgery, 401 Madras Street, phone 365-7777.

If you need advice after hours please call Healthline on 0800 611 116

If you have a medical emergency, call 111

Patient Fees

Enrolled Patient Fees - Doctor

Age	Standard	CSC
0-13 years	FREE	FREE
14-17 years	$60.00	$13.00
18+ years	$67.00	$19.50

Prices effective from 08/07/2024

Read our Standard Payment Terms and Conditions here.

ACC Enrolled Patient Fees - Doctor

Age	Standard	CSC
0-13 years	FREE	FREE
14-17 years	$60.00	$13.00
18+ years	$67.00	$19.50

Prices effective from 08/07/2024

Read our Standard Payment Terms and Conditions here.

Standard Payment Terms and Conditions and

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

Payment is due the day of consultation or service - prior to your appointment.
Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
Medical consumables will be charged separately.
Weekends, afterhours and public holidays will incur additional fees
Accounts may only be set up with the approval of the Medical Centre Manager.
Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
Normal consultation charges apply to Virtual or Phone Consultations.
Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
If not paid in full an additional $10.00 fee will be charged for all age groups

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee.

Our Team

Manage

Dr Carla Lunt

Dr Carla Lunt
Dr Shaanti Robinson

Dr Shaanti Robinson
Dr Lisa Rhee

Dr Lisa Rhee

Dr Lisa Rhee completed her medical training in Christchurch's Sister City Adelaide, South Australia in 2012. While working as a hospital resident there, she completed Diploma of Child Health (Westmead Hospital & U. Syd) and Certificate in Emergency Medicine (ACEM). She undertook Australian General Practice Training in New South Wales in 2016 and attained fellowship two years later. Lisa is blessed to be doing what she loves doing. It's rewarding to care for her patients. Her interests outside medicine are enjoying walks, gym fitness and spending time with friends and family - including her young daughter.
Dr John Gallivan

Dr John Gallivan

Dr John Gallivan has recently moved to Christchurch from Melbourne with his wife and young son.
Dr Sanjeev Deo

Dr Sanjeev Deo

I was born and raised in Christchurch and studied medicine at Otago University, graduating in 2010. I started my GP training in 2016 after working in Blenheim, Nelson, and spending a short time overseas. It is great to be back home in Christchurch. Outside of medicine I enjoy photography, tramping, music, cooking, and spending time with friends and family.
Nursing & Administration Team

Nursing & Administration Team

Medical Centre Manager: Angela Hendry

Nurse Manager: Katrina McDermott
Nurses: Karen Fitzpatrick, Maureen Lyons, Alysha Blenkinsop, Maree Hibberd, Kathy Chamberlain and Kate Wilson
Admin/Reception: Marg Cloughley, Andrea Newton, Juliet Maguire, Leigh Maguire, Viv Steele, Michael Craik and Ann Stevens
Dr Iuliana Botnarenco

Dr Iuliana Botnarenco

Currently on Maternity Leave. Will be returning to The Doctors Christchurch South March 2021
Dr Clive Hunter

Dr Clive Hunter

I qualified in 1974 from Otago University. I was born and grew up in Dunedin. I have practiced medicine in USA, Australia and England. Dip Obstetrics, Auckland University 1978. I joined Christchurch South Health in 1979. Outside interests include fitness, sports (passionate skier), reading, pets, movies, music wine and food.
Dr Clare Botha-Reid

Dr Clare Botha-Reid

I was born in South Africa and I graduated from the University of Cape Town in 1983. I emigrated to New Zealand in 1993 and joined the team at Christchurch South Health in 2000. I enjoy all aspects of my job, and have special interests in child and women’s health. My outside interests include yoga, running in the hills, gardening and cooking.

Latest News

We've changed our name!

We changed our name to The Doctors Christchurch South. Click here for our latest newsletter and what is going on in our practice to meet your needs.

General Enquiries and Feedback

We welcome your feedback and always strive to provide the best care and advice. Please let us know by completing the patient feedback and General Enquiries form below.

(Please do not send clinical queries via this form. To book an appointment or request a prescription please log in to the online portal or phone reception)
Type of enquiry

General Enquiry Feedback
Patient Full Name
Email
Mobile
Region
Practice
Practice Email
Message/Feedback
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Important to know
- Green Cross Health and The Doctors medical centres follow this feedback management process in accordance with guidelines set by the Health and Disability Commissioner
- If your feedback is sensitive or involves medical centre management, please contact Green Cross Health by emailing feedback.medical@greencrosshealth.co.nz
- You can ask for help and advice from The NZ Advocacy service. The Nationwide Health and Disability Advocacy Service is a free service that operates independently from all health and disability service providers and agencies.
- If you have concerns you are welcome to contact the Health and Disability Commission (HDC) about our service. Anyone can use this service, including the person who received the care, a family member or friend of the person who received the care, or a health or disability service provider or concerned person.
- If you feel your privacy has been breached involving your own or other people's personal information, you can complain to the Privacy Commission