APPOINTMENTS

Consultations are by appointment. Time taken beyond a booked appointment may incur an extended consultation fee.
Every effort is made to run appointments on time but unexpected or emergency situations can cause delays.

If you are an enrolled patient and want to book a normal 15 minute consultation with your usual Doctor, then please use our ConnectMed “Book Now” link. 

A standard consultation time is up to 15 mins. We aim to provide an appointment time that is convenient for you. If you are coming for regular review such as a repeat on your regular 3 monthly prescriptions then it is advisable to try and book several days in advance. If you are ringing for a same day appointment then we do try our best to accommodate you. If we are unable to make an appointment with your regular doctor we will offer you an appointment with one of our other doctors. 

If you are unable to keep an appointment then we would appreciate it if you could cancel or reschedule as soon as possible. This then allows us to offer that appointment time to someone else. Although we do try to keep to time throughout the day we do run into emergencies or appointments which unforeseen take longer, this is the nature of medical care. Reception will do their best to keep you up to date should a delay occur.

REPEAT PRESCRIPTIONS

In certain circumstances when your medical condition is stable your Doctor may be able to issue a repeat of your medication without seeing you. To ensure accuracy of your prescription it is important that you request your medication by name and dose. To ensure the appropriateness and safety of your medication it is important that you are then reviewed by your Doctor the next time that your medication is required. We are happy to receive requests by phone, leave a message on the Nurse answer phone or by fax on 535 5665. Please don’t forget to include your daytime phone number in case there is a problem and we need to contact you.We require 24 hours’ notice to arrange your prescription.

TEST RESULTS

Results are reviewed and interpreted by your doctor when they become available. You have the right and responsibility to be involved in your healthcare and this extends to you following up the result of any investigation ordered by your doctor. If your tests are routine you can contact the Practice Nurse after 3 days. If your results are urgent or you are on regular Warfarin please ring the Practice Nurse after 3pm. You will be contacted by text, phone or letter if results require a follow up.


FAMILY MEDICINE

All aspects of care for our patients' physical and emotional health and well being from paediatrics to care of the elderly. 

Management of long term conditions. 

Palliative care. 

WOMEN'S HEALTH

Health checks including cardiovascular and diabetes screening.

Contraception.

Cervical smears.

IUCD insertion and removal.

Management of Menopause.

ECGs.

MEN'S HEALTH

 Health checks.

Cardiovascular and diabetes screening.

Prostate disease.

ECGs.

LONG TERM MEDICAL CONDITIONS

Diabetes management and checks.

Insulin initiation.

ARI programme allowing a flexible patient-led management of long term conditions. (see programmes under East Health).

MINOR SURGERY

Removal of skin lesions including skin cancers, benign lesions and moles.

Ingrown toenails.

Liquid nitrogen for skin lesions.

 

JOINT INJECTIONS

We inject a variety of joints and soft tissues, including shoulder, tennis elbow, knees & carpal tunnel.

SEXUAL HEALTH

STI checks and treatment.
Contraception.
From 1st February 2017 there is no limit to the number of face-to-face consultations with your doctor or nurse if you qualify for a sexual health subsidy for people under 22 years:
Sexually transmitted infection screen
Cervical Screening + full sexual health assessment
LARC discussion
Oral contraception
Depo
Treatment of other sexually transmitted infections
Treatment of chlamydia
Treatment of gonorrhoea
IUD removal
Emergency contraceptive pill
Termination of pregnancy follow up

PALLIATIVE CARE

Palliative care is inclusive in our family care philosophy.

MENTAL HEALTH AND WELL BEING

Management of acute and chronic stress and mental health problems. We can access the CCM Depression programme which enables funded GP visits and a limited number of funded psychologist visits for patients that meet the criteria. 

MEDICALS

Insurance medicals.

Employment medicals.

Driver’s licence medicals.

Recreational diving medicals.

IMMUNISATIONS

Childhood vaccinations as per the National Immunisation Schedule and also additional non subsidised vaccinations such as the Chickenpox vaccine & Meningococcal vaccines.  

Adult vaccines as  per the National Immunisation Schedule  and also others such as the Shingles vaccine.  

Flu vaccines.

Travel vaccines.  

ADDITIONAL NURSING SERVICES

Aclasta Infusions.

Wound dressings.

Ear syringing.

Blood pressure checks.

Pregnancy tests.

Diet and health education.