We appreciate your feedback

At Green Cross Health your feedback is important to us. We always strive to provide the very best patient care and service.

If things didn’t go the way you wanted with our service, we want to know about it. Even though we may not be able to turn back the clock, there may be something we can do to help put it right. Even if we can’t put it right, we are committed to looking for ways to make your experience different in the future.

So if you have a comment or a concern about the care you or a family member received at The Doctors medical centre, we'd like to know.

How to give feedback

There are key people to speak with in each medical centre. Click here for the latest contact list and simply phone or email the individual.

If you do not feel comfortable talking to your medical centre, or you are not satisfied with the response you have received, please contact our medical Clinical Advisory Team by clicking on this email link.

If you are not happy with how your feedback was handled, you can also contact the Health and Disability Commissioner (HDC) on 0800 112 233 or complete the HDC online form by clicking on this link.