The Doctors Welcome Bay

Welcome to The Doctors Welcome Bay - we're open for you

We’re providing our service in a new way to ensure you and your whanau remain safe. If you are concerned about coronavirus, have a cough, shortness of breath, sore throat, fever or runny nose – let us know.

At The Doctors Welcome Bay, the health and wellbeing of our patients are the top priority for our team. Custom built medical facilities are designed to support the delivery of a full range of health services and the highest standards of health care, tailored to each individual patient. We are proud to deliver great general practice health care and advice to the Welcome Bay community.

Book an appointment online

Make sure you're registered for our secure online patient portal Manage My Health (MMH). Then, anytime 24/7 you can:

  • Request repeat scripts 
  • Book appointments with Doctors 
  • Access your test results 

Contact Reception to start your registration. Once our reception has given you an activation code, here is How to Register and How to Use The Portal.

Our services

Services we can help you with:

  • Medical consultations
  • Minor surgery
  • Skin cancer checks
  • Women’s and Men’s health
  • Immunisations
  • Travel health information and vaccines
  • Total family care

Book an appointment online

We are excited to be able to offer you the Manage My Health (MMH) online portal to:

  • Request repeat scripts 
  • Book appointments with Doctors 
  • Access test results 

Please contact us directly to start your registration. Then click here for How to Use It and How to Register. You can click here to go directly to the portal to register with us

Call 07 928 0962 to register. You will need an individual email address [not a family email address].


Standard appointments are set at 12-15 minutes and are the basis for our fees. If you require an extended appointment that exceeds the standard time please make sure you specify this at time of booking.


  • If you are acutely unwell ring the surgery and ask to speak to a nurse who will help make arrangements. We reserve a small number of appointments for this.

Walk-In Clinic at affiliated clinic

  • When our GP appointments are full we have a doctor available in our walk-in clinic at our affiliated practice at The Doctors Tauranga, Cnr 14th Ave and Devonport Road.
  • Please phone our practice and we will arrange a referral for you to The Doctors Tauranga walk-in clinic. Open Monday–Friday 8am – 6pm

Waiting time and delays

  • We make every effort to run our appointments on time. Unexpected emergencies occur and some consultation will run over time, please bear with us if your appointment is delayed.

Repeat prescriptions

  • Please allow 48 hours for repeat prescription requests.
  • Repeat Prescriptions fee $25
  • You will be required to see your doctor every 3-6 months if requiring repeat medications.

Laboratory & X-Ray results

  • Any significant abnormal results you will be notified by a nurse.
  • Please phone nurse line for confirmation of normal results, of if you have any further questions.


Standard Hours

Open 8am - 5pm Monday - Friday
Closed weekends and public holidays 

After Hours

For after hours medical care, please call our number 07 576 7912 and you will be diverted to a nurse for medical advice.
The Doctors Bayfair is open on weekends for minor acute care, Saturday - Sunday 8am - 12pm, closed public holidays

Patient Charges

NB: All prices are subject to change without prior notice


GP Consultation

Age Fee
0 - 13 years FREE
14 - 17 years $32
18 - 24 years $42
25 - 44 years $43
45 - 64 years $43
65+ years $41

Prices effective August 19
Please note that materials and additional procedures will incur extra charges
Repeat prescriptions $25. Same day prescriptions $35. Repeat prescriptions under 14 yrs $10
All accounts not paid on the day incur an additional $10 to the consultation fee


GP Consultation

Age Fee
0 - 13 years $5.00
14 - 17 years $40.00
18+ years $80.00

Prices effective August
Please note that materials and additional procedures will incur extra charges


GP Consultation

Age Enrolled Casual
0 - 13 years Free  Free
14 - 17 years $28 + materials  $38.00 + materials
18 - 64 years $39 + materials  $49.00 + materials
65+ years $39 + materials  $49.00 + materials

Prices effective August 2019
nb: any materials required as part of an ACC consult will incur additional charges.
All accounts not paid on the day incur an additional $10 to the consultation fee.

Our People

Mandeeps Manage  

Dr Stuart Mackie


Nurse Joanne Garden

Medical Centre Manager Simone Hunter




Dr Chris Stewart

Dr Karin Hall

Enrol now

We do warmly welcome new patients.  Being enrolled has many advantages:

•    We send you reminders and recalls for important health management
•    Pay less to see the doctor
•    Pay less for prescriptions (for subsidised medicines prescribed by your doctor)
•    Appointment bookings

Simply ask at reception or download our enrolment form below. Complete all the sections and send back to us by email, post, fax or bring it in with you.  You may need to bring in an original ID document (e.g. Birth Certificate, Passport) before your first visit - call our team to find out. 

Please note that your first appointment will be a double appointment so our Doctor can get to know you and your medical history.

You do not need to be a patient with us to be seen by one of our medical team.If you’re a visitor to the region and need medical care, you’re also welcome. Please call our friendly team for an appointment.  All visitors and casual patients, please be aware that extra charges can apply when you are not enrolled.

There are many more benefits to enrolling, click here for general Enrolment information.

Download The Doctors Welcome Bay enrolment form here and Download the Health History Adult Information pamphlet here and Download the Health History Child Information pamphlet here

Latest News

When we have news to share with you it will be posted here.  Keep checking in to see what we are up to. 

Contact Us



We welcome your feedback. Please let us know what we are doing well and the areas we could improve on. You can send feedback via the link above, or

  • Talk or our staff
  • Drop a note into our suggestion box by main reception
  • Send an email to:
  • If you have issues to resolve, please let us know as soon as possible and we will endeavor to respond to you in a timely manner.

Fees and payment

  • Information on our fee structure can be found in the waiting room area or ask for a schedule of fees. If you have any questions regarding fees, please speak to the receptionist
  • Payment can be made by cash, cheque, VISA, MasterCard and EFTPOS and internet banking.
  • Please note payment is expected at the time of consultation. A $10.00 administration fee will be added to consultation fee if full payment is not paid on the day, which is removed if paid within 24 hours.

Update your details

Please let us know if your contact details change so we can do our best to keep you informed about your healthcare needs. Our practice is a member of the Primary Health Organization known as Western Bay of Plenty PHO.
Our hours are:  Monday – Friday 8.00am – 5.00pm

In a life threatening emergency, call 111 for an ambulance immediately, or go to the nearest Emergency Department at Tauranga Hospital.

After hours please call our main line for advice 07 928 0962 or go to The Doctors Bayfair, 42 Girven Rd, Mt Maunganui, open till 6pm Monday - Friday and 8am - 2pm weekends and public holidays for acute care, ph 07 572 6800. Outside these hours go to Accident & Healthcare, 19 Second Ave, Tauranga, 3110, open till 9pm, ph 577 0010