The Doctors Welcome Bay

 

 

The Doctors Welcome Bay Medical Centre

Welcome to our practice 

At The Doctors Welcome Bay, the health and wellbeing of our patients are the top priority for our team. Custom built medical facilities are designed to support the delivery of a full range of health services and the highest standards of health care, tailored to each individual patient. We are proud to deliver great general practice health care and advice to the Welcome Bay community.

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test - we are providing these through our drive-thru service. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 07 928 0962 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Click here for details.

Consults
Many consults are virtual (phone or video), with some in person. Phone 07 928 0962 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

Choice of appointments and how to book them

 
In Person
 
Video
 
Phone

Enrol With Us

<span id="Enrol-With-Us">Enrol With Us</span>

We are currently closed for new enrolments.

Unfortunately, we are unable to take on new patients, and do apologise for any inconvenience this may cause. Your healthcare is our highest priority, and we will reopen enrolments when we are able to. Thank you for understanding.

If you need to speak to a GP, we can offer you an online consultation, usually on the same day. With The Doctors Online, you can book a casual appointment and connect with a doctor via phone or video call. Before you book, check our FAQs to make sure your health concerns are suitable for an online appointment - Book Here

Online Patient Portal

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • A summary of your health information
  • Great way to connect with us, your general practice team
  • Passcode, touch/facial recognition – no more forgetting your username and password!

Download The Doctors App

  1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store

Qr code Description automatically generated

  1. Select ‘create account’ and enter our special invite code: WELC
  2. Enter your details – these must match what your practice holds on file

While The Doctors is best experienced on the app, it can also be accessed online. You can use the above invite code to create an account online.

Our Services

  • Medical consultations
  • Minor surgery
  • Skin cancer checks
  • Women’s and Men’s health
  • Immunisations
  • Travel health information 
  • Total family care
 

Hours

<span id="Hours-and-fees"></span>Hours

Standard Hours

Monday - Friday 8.30am – 5pm for booked GP appointments
Closed weekends and public holidays 

After Hours

For after hours medical care, please call our number 07 928 0962  for advice. 
Or for walk-in care outside our hours phone 07 572 6800 and go to The Doctors Bayfair 42 Girven Rd, Mt Maunganui, open Monday - Friday 8am - 5.30pm and Saturday - Sunday 8am - 12pm. Closed public holidays.

Accident & Healthcare, 19 Second Ave, Tauranga, is open until 9pm phone 07 577 0010

If you have a medical emergency, call 111 

Patient Fees

Enrolled Patient Fees - Doctor

Age Standard CSC
0-13 years FREE FREE
14-17 years $50.00 $13.00
18+ years $65.00 $19.50

Prescriptions:
0-13 no charge, for controlled drugs $10.50
14+ years $27 (standard patients) or $16.50 (CSC).

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

Enrolled Patient Fees - Nurse

Age Standard CSC
0-13 years FREE FREE
14-17 years $27.00 $13.00
18-24 years $27.00 $19.50
25-64 years $27.00 $19.50
65+ years $27.00 $19.50

 

Prices effective 1 July 2024

Read our Standard Payment Terms and Conditions here

Casual Fees - Doctor Only

Age Standard CSC
0-13 years $44.00 -
14-17 years $49.50 -
18+ years $90.00 $65.00

 

Prices effective 1 July 2024

Read our Standard Payment Terms and Conditions here

ACC Fees - Doctor Only

Enrolled

Age Standard CSC
0-13 years FREE FREE
14-17 years $32.00 $13.00
18+ years $47.00 $19.50

 

Casual

Age Standard CSC
0-13 years $42.00  
14-17 years $47.00 $40.00
18+ years $90.00 $50.00

 

Prices effective 1 July 2024

Read our Standard Payment Terms and Conditions here

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Pay Online

Our practice will email or text your unique Medeor Pay by Link. It will give you access to view outstanding invoices on your account and flexible ways to pay. There may be a small transaction fee. 

Our Team

Mandeeps Manage  

  • Michelle Meyer - Nurse Practitioner

    Michelle Meyer - Nurse Practitioner

    Nurse practitioners have advanced education, clinical training and the demonstrated competence and legal authority to practice beyond the level of a registered nurse, they can;
    - Diagnose and manage patients with common and complex health conditions
    - Provide a wide range of assessment and treatment interventions
    - Order and interpret diagnostic and laboratory tests
    - Prescribe medicines
    - Admit and discharge from hospital and other healthcare services
    - Complete WINZ, ACC and other medical documentation
     

  • Dr Sean Campbell

    Dr Sean Campbell

    Dr Sean Campbell has recently joined The Doctors Welcome Bay from Ireland and has worked in family practice for a number of years.

May Newsletter

Click here for our latest newsletter and what is going on in our practice to meet your needs.

General Enquiries and Feedback

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  • We welcome your feedback and always strive to provide the best care and advice. Please let us know by completing the patient feedback and General Enquiries form below. 

    (Please do not send clinical queries via this form. To book an appointment or request a prescription please log in to the online portal or phone reception)

  • Important to know

    • Green Cross Health and The Doctors medical centres follow this feedback management process in accordance with guidelines set by the Health and Disability Commissioner
    • If your feedback is sensitive or involves medical centre management, please contact Green Cross Health by emailing feedback.medical@greencrosshealth.co.nz
    • You can ask for help and advice from The NZ Advocacy service. The Nationwide Health and Disability Advocacy Service is a free service that operates independently from all health and disability service providers and agencies.
    • If you have concerns you are welcome to contact the Health and Disability Commission (HDC) about our service. Anyone can use this service, including the person who received the care, a family member or friend of the person who received the care, or a health or disability service provider or concerned person.
    • If you feel your privacy has been breached involving your own or other people's personal information, you can complain to the Privacy Commission

     

07 928 0962

2 Awanui Place
Welcome Bay 3112

admin@welcomebayhealth.co.nz

Monday - Friday 8am - 5pm.
Closed weekends and public holidays.
After hours call us for advice 07 928 0962 or go to The Doctors Bayfair, 42 Girven Rd, Mt Maunganui, Mon - Fri 8am - 5.30pm, Sat 8am - 12pm.

Holiday Hours
Closed 23 Dec - 7 Jan. Reopening 8 Jan. 

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