The Doctors Total Health, Whakatane

Welcome to The Doctors Total Health - we're open for you

We’re providing our service in a new way to ensure you and your whanau remain safe. If you are concerned about coronavirus, have a cough, shortness of breath, sore throat, fever or runny nose – let us know.

The Doctors Total Health is proud to be a friendly family general practice medical centre. We warmly welcome new patients. Enrolling with us offers you better health care with services such as immunisation and smear recalls along with educational clinics for asthma and diabetes. We have an extensive range of services and our Health Centre is also home to a range of other health professionals.  We also welcome all visitors to our lovely region. If you have any health needs, please just phone or call in - everyone is welcome.

Book an appointment online

Make sure you're registered for our secure online patient portal Manage My Health (MMH). Then, anytime 24/7 you can:

  • Request repeat scripts 
  • Books appointments with Doctors and Nurses
  • Send a private and confidential message that will be received by GP/Nurse/Admin 
  • Advise PT of changes 
  • Access test results 
  • Receive recalls and appointment reminders

Contact Reception to start your registration. Once our reception has given you an activation code, here is How to Register and How to Use The Portal.

Transferring to us

When moving from another practice we encourage you to transfer your old records. Our reception staff will provide you with the appropriate form.
We welcome our enrolled patients to make an appointment to see their own doctor, during opening hours. 

Our Services

We provide the following to help keep you well

  • Medical and nursing services
  • Minor surgery - lumps and bumps
  • Skin Checks - Dr Irving, a GP with special interest in skin (casual patients welcome)
  • Well person health checks
  • Childhood Immunisations
  • Sports medicine, dive medicals, travel vaccinations
  • Occupational health
  • Sexual health checks (Free for patients under 26 years)
  • Stop smoking advice
  • Immigration medicals ($300 all ages)
  • Drug Testing
  • Access test results via Manage My Health or by calling our nurse line 07- 3088 267 ext 2

You are welcome to have a support person present during your consultations. You can bring your own support person with you, or we can arrange a practice team member to support you.

Other Health Services Onsite*

  • Total Health Chemist
  • Ophthalmologists
  • Foot Mechanics - Podiatry
  • Zen Beauty - Beautician
  • WBPHO - Primary Health Organisation
  • Hearing Therapy

*For details on these health services, please visit their websites directly.

Hours and Fees

Standard Hours

Open 8am - 5pm Monday - Friday
Closed public holidays
For weekend and public holiday medical service call us on 07 308 8267

Patient Fees

Enrolled Patients

0 - 13 years   -  FREE
14 - 17 years - $13
18+ years      -  $19

Casual Patients

0 - 14 years   -  $25
14 - 17 years -  $50
18+ years      -  $70

Immigration Medical

Immigration Medicals - $300 all ages
Extra charges may apply depending on the level of service required. For more information, please email

NOTE: Prices update 1 July 2019. These charges are for a standard GP consultation (up to 15 minutes). All prices are subject to change without prior notice

Our Doctors

Mandeeps Manage  
Ellen Walker1.jpg

Nurse Practitioner Ellen Walker


A Nurse Practitioner (NP) is an Advanced Registered Nurse who has completed extra qualification to administer patient care. An NP is qualified to examine patients, diagnose illness and provide treatment including prescribing medication, similar to a Registrar GP.

NP within our centres work in collaboration with our staff GP’s.

Ellen has 15 years nursing experience with a special interest in primary care. She completed her Masters of Nursing and Nurse Practitioner training and became certified to work as an NP in 2015.  She continues studies into the nursing role at the University of Auckland.



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Dr Nichola Callender


Nichola has joined the team from Ireland. She trained as a doctor in medicine and surgery at St.Barts and the London medical school.Her love for medicine, travel and family resulted in her choosing general practice as a career. She has special interests in paediatrics, women’s health and psychiatry. She enjoy’s being a GP as she has a deep understanding of the importance of families having support on their health/life journeys. Nichola understands the needs of families, being a mum of three children she loves helping other families with their health and wellbeing.

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Dr Koriki Love


Koriki graduated from Auckland university in 1993. After his initial hospital training in Whakatāne he moved to Australia to pursue a career in emergency medicine. After 20 years in the emergency department, Koriki retrained in General Practice and is now a fellow of the college.  He has recently moved back to Whakatāne with his wife and young son. Koriki enjoys all aspects of family medicine with an active interest in male, child and Māori health.  Outside of work Riki loves music, playing his guitar, bush walking and spending time with his whānau.

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Dr Graham Irving

MB BCh FRNZCGP - Skin Clinics Only

Graham is our skin doctor and not currently taking patients.  He qualified in South Africa and worked as a GP in Levin for 27 years prior to moving to the area.  He enjoys golf, tennis, walking, dancing, skiing, body surfing and sailing – he still has to learn to fish!

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Dr Kuo Yau Tan


Kuo Yau joins us from a Primary Care Senior Resident position in Singapore.  Through a heavy patient workload and Singapore’s multiracial society, Dr Tan has developed sensitivity to working with patients from diverse backgrounds.  He has a strong clinical knowledge developed through his work in primary, urgent and family care and has a graduate diploma in family medicine. 

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Dr Sangita Bharatia


Sangita specialises in general practice and is vocationally as such.  Working in Australia and Auckland before coming to work at Whakatane Hospital in 2005, she is an experienced GP with a particular interest  in Maori health and working with children and youth.  She enjoys music, socialising with friends and school and community activities.

Enrol Now

We warmly welcome new patients.  Being enrolled has many advantages:

•    We send you reminders and recalls for important health management
•    Pay less to see the doctor
•    Pay less for prescriptions (for subsidised medicines prescribed by your doctor)
•    Appointment bookings

Simply ask at reception or download our enrolment form below. Complete all the sections and send back to us by email, post, fax or bring it in with you.  You may need to bring in an original ID document (e.g. Birth Certificate, Passport) before your first visit - call our team to find out.

You do not need to be a patient with us to be seen by one of our medical team.If you’re a visitor to the region and need medical care, you’re also welcome. Please call our friendly team for an appointment.  All visitors and casual patients, please be aware that extra charges can apply when you are not enrolled.

There are many more benefits to enrolling, click here for general Enrolment information.

Download The Doctors Total Health enrolment form here.

Latest News

When we have news to share with you it will be posted here. Keep checking in to see what we are up to.


Updated 19/3/2019
If you are aged between 12-months and 28 years and have never received the measles or MMR vaccine. Please contact our reception to book an appointment for your FUNDED vaccine. 
This vaccine reminder is in response to the Christchurch outbreak. If you are unsure, please call us today and speak with one of our registered nurses. 

Influenza Vaccines (Flu) 

Updated 19/3/2019
Flu Clinics will be running during the week of the 8th and the 12th of April 2019. Pop into Total Health between 9am and 1pm (no appointment needed) for your Flu Vaccine. 

Contact Us