The Doctors Te Whare Hāpara

Welcome to The Doctors Te Whare Hãpara - we're open for you

We’re providing our service in a new way to ensure you and your whãnau remain safe. If you are concerned about coronavirus, have a cough, shortness of breath, sore throat, fever or runny nose – let us know.

Our friendly and dedicated team at The Doctors Te Whare Hãpara want you to get to know us a little better as there have been a few changes in the team.

We have a wonderful range of skills, experience and professional interests in this team. We know that we can provide consistent quality general practice services to our valued patients. All of our GP team are NZ registered GPs with full qualifications. We are lucky to have new GPs with international experience joining us. This will give us professional depth and the ability to provide a greater range of treatments and service within the practice. Each of our doctors has special areas of interest and expertise, so it will be easier for your doctor to get extra information and advice for you when you need it.

We are currently welcoming new patients to join our practice.  We welcome comments and suggestions on how we can do things better.  Talk to us when you next visit, call us on 06 8688887 or email on

Book an appointment online

Make sure you're registered for our secure online patient portal Manage My Health (MMH). Then, anytime 24/7 you can:

  • Request repeat scripts 
  • Book appointments with Doctors 
  • Access your test results 

Contact Reception to start your registration. Once our reception has given you an activation code, here is How to Register and How to Use The Portal.

Our services

Acute care and services

The Doctors Te Whare Hāpara provides high quality continuous care to our valued patients.  Maintaining a strong and continuous relationship with your health care team (doctors, nurses and administrators) ensures the best service and health outcomes for you.  There are times when urgent care is required as a result of an accident or an acute need, The Doctors Te Whare Hāpara is available for immediate service when this need arises.  However, we are not able to see casual patients as we want to be able to provide the best care to our enrolled population. 

Remember: for urgent emergency care after a serious accident or for health crises such as heart attacks, call an ambulance on 111, or go immediately to the hospital Accident and Emergency Department.  We support the hospital in keeping the emergency department for emergencies only.  If you think you need to see some one on the day please call in to the practice where you will be assessed by a new and booked for an appointment that day or the next available appointment according to your assessed need.

Chronic Care Conditions

  • Long term monitoring 
  • Nurse-led clinics
  • Catheter care 
  • Palliative care 

Preventive Care

  • Disease Screening as appropriate.
  • Cervical Smears, usually performed by Julia Brooking.


  • Assessment and treatment of all illnesses


  • Assessment and treatment of sprains, lacerations and other minor injuries

Contraception and Sexual Health

  • Contraception advice and management, including IUCDs and Jadelle.  Julia brooking is experienced in discussing and starting contraceptive options.
  • STI screening
  • Menopause issues
  • LGBTQI+ care 


  • Childhood and other vaccinations.

Diabetes Care

  • Regular monitoring
  • Diabetes education
  • Free annual diabetes checks

Smoking Cessation

  • Provided by an experienced team

Travel – vaccinations and advice

  • A comprehensive range of travel vaccines are available
  • Comprehensive travel information and advice

Minor Surgery

  • Cryotherapy is available for treatment of warts and other skin lesions
  • Surgical removal of skin lesions and ingrown toe nails



General Practice: 8am to 5pm, Monday to Friday. Closed Saturday, Sunday and public holidays. 


Appointments are based on a 15-minute standard consultation time. If you think you may need extra time, please advise the person taking your call when you make your appointment.

Charges will apply for extra time taken with the doctor, and for additional procedures over and above a standard consultation. New Patients will be booked for a half hour GP appointment and charges will apply. 

NB: All prices are subject to change without prior notice


GP/Nurse Consultation

 Age Weekdays up to 5pm After-hours weekends
Child under 14 FREE FREE
Juvenile 14 - 17 $13.00 $50.00
Adult 18 - 65+ $19.50 $65.00

GP/Nurse Consultation HUC/CSC


Weekdays up to 5pm After-hours weekends
Child under 14 FREE FREE
Juvenile 14 - 17 $13.00 $40.00
Adult 18 - 65+ $19.50 $50.00


ACC Surcharge

 Age Weekdays up to 5pm After-hours weekends
Child under 14 FREE FREE
Juvenile 14 - 17 $13 $45
Adult 18 - 65+ $19.00


Non NZ Residents

GP Consultation

Age Weekdays After-hours weekends
Child under 13 $100.00 $100.00
 Juvenile 13 - 17 $100.00 $100.00
 Adult 18+ $100.00 $100.00


ACC Surcharge

 Age Weekdays After-hours weekends
Child under 13 $100.00 $100.00
Juvenile 13 - 17 $100.00 $100.0
Adult 18 - 65+ $100.00 $100.00

Additional charges apply for procedures and materials used. There is a cost for nurse consultations and there is an additional cost for extended GP consultations (more than 15 minutes).

We value our nurses' skills and expertise.  As a result, there a cost for nurse consultations.

Fees for all services vary according to the time, materials, medical technologies and complexity involved. You are encouraged to discuss and clarify charges with the practice staff prior to treatment.

Please note that payment is due at the time of consultation.

Credit card and EFTPOS services are available.

All fees are inclusive of GST and may be subject to change.


Meet our team

At The Doctors Te Whare Hāpara, we have a team approach to healthcare.  This means that we have more nurse led services, including working alongside nurse practitioners.  We also have a kaiawhina/healthcare assistant who can help you navigate your way around the health and social services.  The doctor can then focus on your more complex health needs. Most of our team are permanent members of this community and we are passionately committed to getting our services right. We are:

  • Practice Manager: Karen Staples
  • GP Lead: Laura Gilding 
  • Doctors: Laura Gilding,  Grace Piper, Wim Ruelens, Johannes Sandgaard
  • Nurse Lead: Julia Brooking
  • Nurses: Julia Brooking , Jo Gardner, Rau Chesley, Lucky Kaur
  • Administrators: Robyn Norman, Nadine Jackson, Cath Wynn, Eva Haenga
  • Healthcare assistant: Andrea Hills 

Our Doctors

Mandeeps Manage  

Dr Laura Gilding

Laura is a GP who grew up in the north of England and did all of her medical training in Scotland. After 5 years of working as a full time GP in Edinburgh she moved to Gisborne in September 2015 and joined the practice known as Desmond Road Health at that time.  Laura has fully embraced the challenge of a changing model of service delivery from Desmond Road Health GP practice to The Doctors Te Whare Hapara, team approach based on Whanau Ora concepts.  

Laura has built up a strong following of  patients in the last year she has been with us.  Laura strives to improve their health and wellbeing through good medical care, education and health promotion. Particular areas of clinical interest include minor surgery, women's health, sexual health, family planning and palliative care.

Interests outside of work include walking, cooking and music. She plays the flute, piccolo and saxophone and plays with both the Gisborne Concert Band and the Civic Orchestra. She has felt very welcomed into the local community and looks forward to staying here long term.

Dr Grace Piper


Grace joined our practice from the UK on 5 September 2016.  She was attracted to work in New Zealand based on her impressions of New Zealand culture and the opportunities for outdoor activities. She enjoys work in general practice and was looking for a practice where she could approach healthcare in a more holistic way.  The Doctors Te Whare Hapara provides her with this opportunity, being a General Practice whose values are based on whanau ora concepts. Grace joins us for at least 2 years and we will most certainly be supporting her to stay longer. She has experience across all specialisations with a particular interest in mental health, gynaecology and minor surgery.

Enrol now

We warmly welcome new patients.  Being enrolled has many advantages:

•    We send you reminders and recalls for important health management
•    Pay less to see the doctor
•    Pay less for prescriptions (for subsidised medicines prescribed by your doctor)
•    Appointment bookings

Simply ask at reception or download our enrolment form below. Complete all the sections and send back to us by email, post, fax or bring it in with you.  You may need to bring in an original ID document (e.g. Drivers’ License, Birth Certificate, Passport) before your first visit - call our team to find out.

There are many more benefits to enrolling, click here for general enrolment information.

Download our enrolment form here and the request for notes form here.

Latest News

When we have news to share with you it will be posted here.  Keep checking in to see what we are up to. 

Contact Us