
For enrolled patients
Click the link below to book an appointment with our GPs and medical team.
Book Appointment
For enrolled patients, we recommend using our patient portal, The Doctors App. Log in via the app on your phone or the desktop version to view available practitioners and appointments.
Please note: Booking through the app is available for enrolled patients only. If you don’t have a login, please create an account here. If you have just enrolled, please note that you won’t have access to The Doctors App until we have confirmed your enrolment via email. If you are unsure, please call us.
To Download ‘The Doctors App’ on your mobile:
1. Scan the QR code below, or click on the Apple or Google Play buttons which will take you directly to the app store to download it.


2. Select ‘Create Account’ and enter the unique practice invite code: STHE
3. Enter your details. Please make sure your name, date of birth, and mobile number match the details you gave us when you enrolled with us.
Supporting you and your whānau when acute medical needs arise.
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If you or a family member experience a sudden-onset health concern such as a respiratory issue, infection, high fever, pain or a new accident related injury, we may be able to offer a same-day acute appointment.
How it works: When you call, one of our triage nurses will call you back to assess your situation. Our team will provide advice and determine the most appropriate care - this may include offering you one of our GPs' acute appointment slots.
These appointments are for managing acute issues only and standard appointment fees apply. To book, please call us on 09 575 9491.
Please note: This service is not suitable for long-term condition management, repeat prescriptions, medication reviews, or administration requests. For serious or life-threatening health concerns, please visit your nearest A&E or call 111 in an emergency.
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Your appointment
We understand that you may have several concerns to discuss with your GP. To ensure we provide safe, thorough, and timely care, we kindly ask that you book a double appointment if you have multiple issues to address.
For clinical safety and out of respect for other patients, our GPs are unable to manage multiple issues within a standard 15 minute consultation. Please be aware that if your appointment exceeds the scheduled time, your GP will ask you to book a follow up appointment or apply an additional charge.
Please see extra charges here.
Thank you for helping us maintain a safe, efficient, and high-quality service.