For the latest patient information and what is happening in our clinic, click the link below
Coronavirus Patient Update 26.3.2020
Due to the recent announcement from the Government about Alert Levels, we are no longer able to provide Face to Face consults in Primary Care.
This means all consultations will become phone consultations. Our phone lines will still be open and operating.
We are dealing with a huge volume of calls right now so please bear with us, while we work through these changes.
Please watch this space for the most up to date information as to what is happening within our clinics.
Coronavirus symptoms? Phone Healthline 08003585453 or phone us first 06-844 6277, please stay in your car, do not come into the clinic. Click here for info.
The Doctors Greenmeadows is part of a cluster of healthcare facilities available at 524 Kennedy Road. We are a purpose-built medical centre, with access to Unichem Greenmeadows Pharmacy, Physio@The Doctors and TRG Imaging (Radiology).
We provide a full family general practice service. Facilities include three acute treatment bays for accident and medical treatment, consultation rooms for our general practitioners, a room for specialist nurse clinics and visiting consultants and in 2016 The Doctors Greenmeadows opened it's very own Specialist Suite, home to our functional medicine doctors, nutritionist and naturopath. Please see under our list of services for more information.
We also offer ManageMyHealth (MMH) to our enrolled patients, which allows you to communicate with your medical centre from from any internet device to request repeat prescriptions, book appointments and view your personal health information at any time.
The Doctors Greenmeadows is a satellite clinic of The Doctors Napier and enrolled patients are invited to attend the Napier clinic at 30 Munroe St if you need care at weekends and public holidays, or after hours on weekdays.
Some exciting developments at The Doctors Greenmeadows
Here at The Doctors Greenmeadows we're always trying to improve how we deliver care and advice to you, your family and our community.
It's important that we make sure all our patients are seen at the right time by the right person, doctor or nurse. So, what's changing?
- When you phone us to make an urgent appointment our healthcare team will assess your needs. We'll take your details and someone from your healthcare team will call you back to assess you.
- If your medical issue is deemed urgent we'll book you in on the same day with an appointment. If the issue is less urgent we will book you an appointment in advance to suit your schedule. In many cases, we can even help you with care and advice over the phone.
We value your thoughts. If you have any feedback about any of our recent changes, please feel free to get in touch with any of our team.
Are you OK? It's OK to ask for help
Suicide rates within New Zealand are increasing at a rapid rate. It is a worldwide problem.
Hawkes Bay alone has devastatingly high suicide rates, with the East Coast having the highest rate in New Zealand.
Our whanau, our community, our nation need us! Ask your loved ones the hard questions. Don't assume "they'll be OK".
If you need help, asking for help is OK! Asking for help can be daunting, but asking is your first step to get the help you need.
Our team at The Doctors are always here to help.
How can I access help?
If you are feeling suicidal or have concerns that someone is suicidal, we treat this as a matter of urgency. Call our clinic and ask to speak to a nurse or GP urgently. You do not have to go into detail with our call centre/front desk staff, simply let them know your matter is urgent.
Alternatively, you can present into our Napier clinic, 30 Munroe Street and ask to be seen urgently, you will be seen as a priority.
I can't afford to see my doctor but I need help?
Never let the cost of a consultation stop you from accessing help. We have access to different funding streams when cost is a barrier, in particular for mental health issues. This may mean your visit can be partially or fully funded. If we cannot access funding for you and it is a mental health or medical emergency, it is our policy to see you regardless of whether payment can be made or not.
Where else can I get help?
- 0800 112 334 - Emergency Mental Health Service (Crisis Team)
- 06 8788109 - Hawkes Bay Hospital - Community Mental Health
- Free call or txt 1737 any time for support from a trained counsellor
- 0508 828 865 - Suicide Crisis Helpline
- 0800 543 354 - Lifeline
- 0800 787 984 - Youthline
You can always find more information by going to Lifeline
Book an appointment online
We are excited to be able to offer enrolled patients the Manage My Health (MMH) online portal to:
- Request repeat scripts
- Book appointments with Doctors
- Access test results
Please contact us directly to start your registration. Then click here for How to Use It and How to Register. You can click here to go directly to the portal to register with us. Click the book and appointment icon top right.