The Doctors Papamoa


Welcome to The Doctors Papamoa - we're open for you

We’re providing our service in a new way to ensure you and your whanau remain safe. If you are concerned about coronavirus, have a cough, shortness of breath, sore throat, fever or runny nose – let us know.

Our comprehensive general practice medical services are designed for the whole family. Our GPs are available by appointment, Monday - Friday 8:00 am - 5:00 pm. Enrolled patients can access our services at either The Doctors Bayfair or here at The Doctors Papamoa as our computers and files are linked. Being able to enrol with our practice and access services seven days a week ensures our patients are not required to pay high casual rates for weekend and after-hour consultations. Our patients receive a premium, professional standard of care from our experienced team of general practitioners, nurses, and reception team.  At weekends (excluding public holidays) from 8am - 12pm we invite patients to visit us at The Doctors Bayfair.  Click here for our latest newsletter


We are doing video and phone consults

Please follow these steps to book a Video Consultation. Rest assured, these are encrypted and never recorded. We take privacy very seriously. Feel free to read our Privacy Policy to find out more.

  1. Phone our reception 07 5726002 to make a video consultation appointment with your Doctor
  2. Click on your Doctor's name below, a 'Doxy' page will open.(Please note that if you are on a PC or Laptop, you need to use Chrome or Firefox web browser)
  3. Enter your name in the box to let the Doctor know you are in the virtual waiting room.
  4. Your Doctor will start the Video Consultation when they are ready.

Click here for more useful information about COVID-19

You can now book "On The Day" appointments!

Contact the clinic to find out how these work and to book "on the day" appointments. For your regular, ongoing healthcare, please continue to book appointments with your usual GP on weekdays 8am - 5pm.

Book appointments through the online portal

Make sure you're registered for our secure online patient portal Manage My Health (MMH). Then, anytime 24/7 you can:

  • Request repeat scripts 
  • Book appointments with Doctors 
  • Access your test results 

Contact Reception to start your registration. Once our reception has given you an activation code, here is How to Register and How to Use The Portal.

Our services

Healthy heart checks

Our nurses are trained in performing well person's heart checks. You will be asked to have a blood test before the check up to measure your sugar and cholesterol levels. Dietary and lifestyle advice is available.It is recommended that heart checks be completed for:

  • All men between 45 and 65 years of age
  • All women between 55 and 65 years of age

These age limits are reduced for men older than 35  and women older than 45 if you are:

  • Maori/Pacific/Indian, or
  • Have a family history of blood vessel disease (eg parents or siblings with diabetes, heart disease or stroke), or
  • Have personal risk factors eg hypertension, high cholesterol, current or recent smoker, history of diabetes in pregnancy
  • A person with polycystic ovary syndrome, impaired sugar blood tests, or overweight (BMI>=30)

Hearing tests (audiometry)

Hearing tests can be completed at Bayfair Doctors. When your hearing is tested it is charted on what we call an audiogram. Your audiogram is a record of the softest sounds you heard during your hearing test, in each ear.

It is common for employers to request hearing tests as part of pre-employment medicals for potential new employees.

Spirometry (lung function tests)

Spirometry testing also known as lung function screening is a test that can help diagnose various lung conditions, most commonly chronic obstructive pulmonary disease (COPD). Spirometry is also used to monitor the severity of some other lung conditions, and their response to treatment. Spirometry measures the amount (volume) and/or speed (flow) of air that can be inhaled and exhaled.

Spirometry is often requested by employers as part of pre-employment medicals, particularly if the employee will be working in a dusty environment. 

Our trained nurses are able to complete spirometer testing at The Doctors Bayfair branch.

Cervical screening

Qualified nurse smear takers are able to offer cervical smears under the cervical screening programme guidelines. Nurse-led cervical smear clinics are available at either practice during the day, Monday to Friday. 

Regular cervical smear tests are recommended for women from the age of 20 years until they turn 70 years if they have ever been sexually active. Cervical cancer is one of the most preventable of all cancers. A women’s best protection against developing cervical cancer is having regular cervical smear tests.

For more information on Women's health, check out this website:

Electrocardiographs (ECG)

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

ECG’s are available at Bayfair and Papamoa Doctors at the request of your GP.

Diabetes management advice

Qualified specialist diabetes nurses are available to provide advice and assistance to our diabetes patients.
If you have been diagnosed with diabetes you will receive advice, monitoring and education. Early treatment is available to help prevent worsening of the disease or associated complications.

Our doctors and diabetes nurse encourage all diabetes patients to complete an annual diabetes check up with the diabetes nurse. This check-up involves assessment of diabetes control and ensures regular retinal screening and diabetic foot screening.  Some diabetes patients are eligible for our diabetes case management programme. Please ask your doctor or diabetes nurse if this is available to you.

Baymed supports and refers diabetes patients to the local Wellness diabetes self-management programme.
For further information on diabetes, check out

Skin checks and surgery

Skinspots will be based at The Doctors Papamoa one day a week. Skinspots staff provide highly trained and experience clinicians to do skin cancer checks using clinic three different proven methods.

  • A clinical skin check using a dermatoscope, Dermoscopy in experienced hands ensures earlier diagnosis, fewer unnecessary excisions and better cure rates
  • Digital mole mapping A whole-body skin check takes an average of 45-60 minutes while a single lesion assessment would require 10 to 15 minutes (equivalent of previous skin checks)
  • Full body photography. This is the best way to find new lesions, this is critical as 70% of the numbers appear as new lesions.

Specialty nurse led clinics

The nurses working in our nurse-led clinics provide expert nursing care to people experiencing a range of health issues, working collaboratively with your doctor and other health team members where indicated.

There is increasing evidence demonstrating improved health outcomes, cost effectiveness, and quality of life for people attending nurse-led clinics.

Some of our nurses have gained specialty knowledge and qualifications and extended their role to enable caring for people with long-term health conditions.

Workplace flu vaccination

Business is more effective when all staff members are healthy, and there's less absenteeism. Our doctors and nurses encourage all workers to protect themselves from influenza with vaccination. Our certified nurse vaccinators can provide immunisation for your employees. Contact us for more information. 


Standard Hours

The Doctors Papamoa is open 8am - 5pm Monday - Friday

After Hours

If you require medical attention outside these standard hours please phone 07 572 6002 and follow the after hours instructions or go to The Doctors Bayfair, 42 Girven Rd, Mt Maunganui.  They are open 8am - 5pm Monday - Friday and 8am - 12pm on weekends for walk-in care. We are now closed Public Holidays. 

Patient Charges

NB: All prices are subject to change without prior notice


 0 - 13 years                                                            FREE                   FREE                FREE                 
 14 - 17 years  $32 $19 $29
 18 - 44 years  $46 $19 $39
 45 - 64 years  $44 $19 $39
 65+ years  $43 $19 $39

Prices correct as at 23 March 2019

Prescription requests $25, same day prescriptions $35


0-13 years $10 $10 FREE
14-17 years $47 $42 $29
18-64 years $75 $65 $39
65+ years $75 $65 $39

$5 surcharge weekend and public holidays for both enrolled and casual rates.

Prices effective 23 March 2019
Please note that materials and additional procedures will incur extra charges
Prescription requests $25, same day prescriptions $35

Our People

Our health care team of doctors, practice and specialist nurses, receptionists and administrators are here to help you stay healthy and well.

Medical Centre Manager: Parehuia Bishop

Mandeeps Manage  
Dr Virginia McGowan1.jpg

Dr Virginia McGowan

RNZCGP Fellowship, MBChB, Dip Child Health

Dr Virginia (Ginny) McGowan studied medicine at Otago University, Dunedin, graduating in 2002. She worked at Tauranga Hospital before going into general practice. Ginny has a special interest in women's and children's health, contraception and family general practice

Ram Photo.jpg

Dr Ram Naidu

FRNZCGP, MRCS (Edinburgh), MMed Orthopaedics (Singapore); Advanced Certificate Dermoscopy (Distinction), SCCA; Advanced Certificate Skin Cancer Medicine and Surgery, SCCA

Ram was born and raised in Singapore. He completed his medical training from the National University of Singapore and migrated to New Zealand in 2009. Working in Waikato, Whangarei, Hutt and Wellington hospitals was enriching and a fabulous opportunity to make friends. He is an accredited doctor with the Skin Cancer College Australasia (SCCA) and has advanced plus accreditation for the skin cancer service with the Western Bay of Plenty PHO.

Specify Alternate Text

Nurse Practitioner Lorraine Hogan

Lorraine has completed her Clinical Masters in Nursing and registered as a Nurse Practitioner in 2015. Lorraine has spent time working in busy Emergency Departments, orthopaedics, general medicine, primary care clinics and child health. She has a special interest in acute care, paediatrics, women's health and general health and wellness. Outside of work, Lorraine enjoys spending time with her husband and two boys on the farm and other outdoor activities the Bay has to offer.

Specify Alternate Text

Dr Justin Tweeddale

Dr Justin Tweedale grew up in Cape Town, South Africa, where he completed his medical degree at the University of Cape Town before moving to the UK with his wife and children. He qualified as a GP in the UK and worked for seventeen years in general practice in Winchester. Justin returned to work as a GP partner in private practice in East London, South Africa, for three years, before coming to the Bay of Plenty. Justin's areas of special interest in medicine are diabetes, paediatrics, and functional medicine. He is thriving on the Kiwi lifestyle and living in beautiful Tauranga.

Specify Alternate Text

Dr Richard Roberts

Dr Richard Roberts was born in South Africa and studied in Cape Town. He emigrated to NZ in 1990 and initially worked at Kaitaia Hospital as a Physician Anaesthetist for two years. Richard then moved to Hamilton in 1992 and worked as a GP in his own practice from 1992 to 2016, after which he moved to Mount Maunganui and has been living here since July 2016. Richard is married with 3 daughters, 6 grandchildren and 2 small dogs [Lowchens]. He loves to walk his dogs daily along the beach, weather permitting. In his spare time Richard can be found playing the Irish drum [Bodhran] and his wife plays the Irish whistle and flute. Other hobbies include attempting to paint a little and helping his wife with her Japanese poetry. [Which she is very good at, with many publications]. Other interests are travel and travel!!!

Specify Alternate Text

Dr Julie Edwards


Julie Edwards grew up on the South East Coast of England and completed her medical training in London. She first discovered New Zealand during her travels after her medical elective in Bangladesh and knew she would return. She worked mainly in the specialties of obstetrics and gynaecology and emergency medicine both in the UK and New Zealand.

She completed her General Practice training in Cardiff, Wales in 2008. Julie moved to Tauranga in June 2009 and loves the climate and the lifestyle the Bay offers. She also enjoys traveling, experiencing different cultures and cuisines, cooking, sport and the outdoors, especially tramping, tennis and windsurfing.

Enrol now

We warmly welcome new patients.  Being enrolled has many advantages:

•    We send you reminders and recalls for important health management
•    Pay less to see the doctor
•    Pay less for prescriptions (for subsidised medicines prescribed by your doctor)
•    Appointment bookings

Simply ask at reception or download our enrolment form below. Complete all the sections and send back to us by email, post, fax or bring it in with you.  You may need to bring in an original ID document (e.g. Birth Certificate, Passport) before your first visit - call our team to find out.

You do not need to be a patient with us to be seen by one of our medical team.If you’re a visitor to the region and need medical care, you’re also welcome. Please call our friendly team for an appointment.  All visitors and casual patients, please be aware that extra charges can apply when you are not enrolled.

There are many more benefits to enrolling, click here for Enrolment information.

Latest News

Click here for our latest Newsletter

It shares all about the changes to our team here at The Doctors Papamoa, our Walk-in Acute Care services, immigration medicals, immunisations for our tamariki and much more.  Check it out!

Contact Us