The Doctors Kamo


 

The Doctors Kamo Medical Centre

Welcome to our practice 

The Doctors Kamo is a family-friendly, welcoming medical centre that provides a full range of comprehensive general practice services in a modern, well-equipped, purpose-built facility. We are committed to working with you to maintain your health, diagnose illnesses, and provide the best possible treatment. Our medical team is highly trained to offer you the highest quality healthcare and advice.

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 09 435 5323 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Click here for details.

Consults
Many consults are virtual (phone or video), with some in person. Phone 09 435 5323 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

How To Book An Appointment

For enrolled patients

Click the link below to book an appointment with our GPs and medical team.

Book Appointment

For enrolled patients, we recommend using our patient portal, The Doctors App. Log in via the app on your phone or the desktop version to view available practitioners and appointments.

Please note: Booking through the app is available for enrolled patients only. If you don’t have a login, please create an account here. If you have just enrolled, please note that you won’t have access to The Doctors App until we have confirmed your enrolment via email. If you are unsure, please call us.

To Download ‘The Doctors App’ on your mobile:

1.    Scan the QR code below, or click on the Apple or Google Play buttons which will take you directly to the app store to download it.

       Qr code Description automatically generated 

2.    Select ‘Create Account’ and enter the unique practice invite code: KAMO

3.    Enter your details. Please make sure your name, date of birth, and mobile number match the details you gave us when you enrolled with us. 

Enrol With Us

<span id="Enrol-With-Us">Enrol With Us</span>

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled

Enrolling with us means you understand and accept our standard terms and conditions.

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification.    

Enrol Online Here

Online Patient Portal

Our patients use The Doctors App as their online patient portal, an easy-to-use tool designed to empower them to manage their healthcare conveniently.

About The Doctors App

  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • Access a summary of your health information
  • Easily connect with your general practice team
  • Secure login with passcode or facial recognition – no more forgetting usernames and passwords

The Doctors App is available for download on mobile devices and is also accessible via web browsers.

We are currently closed for new enrolments.

Unfortunately, we are unable to take on new patients, and do apologise for any inconvenience this may cause. Your healthcare is our highest priority, and we will reopen enrolments when we are able to. Thank you for understanding.

If you need to speak to a GP, we can offer you an online consultation, usually on the same day. With The Doctors Online, you can book a casual appointment and connect with a doctor via phone or video call. Before you book, check our FAQs to make sure your health concerns are suitable for an online appointment - Book Here

Our Services

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Manage My Health (MMH). Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 09 435 5323 to start your registration

Please note that you cannot use the portal to book your first appointment with us as you will require a 30min consult (rather than standard 15min). Subsequent visits can then be booked on the portal once you have had your first appointment - please phone us on 09 435 5323 to book your initial consult.

Here’s How to Complete Your Registration  and How to Use The Portal

Hours

<span id="Hours-and-fees"></span>Hours

Standard Hours

Monday - Friday 8am – 5pm for booked GP appointments 

Patient Fees

GP Consults - Enrolled Patients

Age Standard CSC
0-13 years FREE FREE
14-17 years $35.00 $13.00
18-64 years $50.00 $19.50
65+ years $50.00 $19.50

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

Nurse Consults - Enrolled Patients

Age Standard CSC
0-13 years FREE FREE
14-17 years $15.00 $15.00
18+ years $25.00 $19.50

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

ACC Consults - Enrolled Patients

Age Standard CSC
0-13 years FREE FREE
14-17 years $35.00 $19.50
18+ years $50.00 $19.50

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

New Patients

New patient consultations are 30 minutes with a GP, and 15 minutes with a Nurse or Health Care Assistant.

The charge for the first appointment for a new patient is $66.00

Read our Standard Payment Terms and Conditions here

Prescriptions

Age Collecting From Practice
(Non Urgent)		 Urgent /
Same Day Request
0-13 years FREE FREE
14-17 years FREE FREE
18+ years $25.00 $30.00

With CSC = $13 (all ages)

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Our Team

GP Team

Lead GP : Dr Su Ann Loo

GP: Dr Thomas Masters


Nursing Team

Nurse Co-Ordinator : Becky

Nurse: Josephine


Admin

Leigh

Dee

Carron

 
Multidisciplinary team
 Health Coach Emily

 Health Improvement Practitioner (HIP) Oliver

Clinical Pharmacist Rumbi

Latest News

<span id="Latest-news"></span> Latest News

April Newsletter

Click here for our latest newsletter and what is going on in our practice to meet your needs.

Feedback

If you have feedback or would like to discuss a concern you have with our service, please don’t hesitate to contact us via email ( admin@widdowsonspraguehealth.co.nz) or phone (09 435 5323). Your healthcare is our top priority, and we’re here to support you.

09 435 5323

537 Kamo Road
Kamo
Whangarei 0112

admin@widdowsonspraguehealth.co.nz

Monday - Friday 8am - 5pm
Closed weekends and public holidays

 

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