The Doctors Kamo

Please note The Doctors Kamo is closed over the festive period.  We are closed from the 25th of December returning the 6th of January 2025. 

Plan ahead for script requests.

Over the closed period If you need urgent medical attention, please call 111.

If you need healthcare while we are closed, our virtual service, The Doctors Online is available (closed on public holidays, See FAQs for suitability and fees).

We wish you and your whānau a safe, happy and healthy holiday season!

 

The Doctors Kamo Medical Centre

Welcome to our practice 

The Doctors Kamo are a family friendly, welcoming medical centre providing a full range of comprehensive general practice services in a modern, well-equipped, purpose-built premises. We are committed to working with you to keep you healthy, to find out what is wrong when you are sick and give you the best possible treatment. Our medical team are well trained to provide you with the best quality health care and advice. 

The Doctors App is now live – download today!

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  • Book and manage appointments quickly
  • Request repeat prescriptions
  • View lab test results
  • A summary of your health information
  • Passcode, touch/facial recognition – no more forgetting your username and password!

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1. It’s easy, scan this QR code to download or find ‘The Doctors’ on Google Play or the App Store
2. Select ‘create account’ and enter our special invite code: KAMO
3. Enter your details – these must match what your practice holds on file

 

Covid-19 Tests & Results
If you have Covid-19 symptoms or are a household contact of a positive case please phone us to arrange your test. Most testing is now done via Rapid Antigen Testing (RATs) with results available within 30mins. You will need to self-report your result via My COVID Record or by calling 0800 222 478 and pressing option 3. The majority of positive cases will be able to self-manage and required to follow current isolation rules. If you have concerns or if your symptoms are worsening, call us on 09 435 5323 or 111 in an emergency.

Managing a Positive Result
Click here for managing a positive result and your symptoms at home.

Covid-19 Vaccinations
Click here for details.

Consults
Many consults are virtual (phone or video), with some in person. Phone 09 435 5323 to book and tell us if you have any Covid-19 symptoms. We will explain what to do when coming into the practice. Please wear a mask at all times.

Choice of appointments and how to book them

 
In Person
 
Video
 
Phone

Enrol With Us

<span id="Enrol-With-Us">Enrol With Us</span>

We warmly welcome new patients

When you enrol with us, some of the benefits include:

  • Reminders and recalls for important health management
  • Pay less to see the doctor than non-enrolled patients
  • Access to our online patient portal to book appointment, order repeat prescriptions and to view lab test results
  • There is more information here about why it’s great to be enrolled
Please note: We will notify you once enrolment is accepted.  If you have urgent needs such as repeat medications, please get these filled before you leave your old practice. Your first appointment here will likely be within the first 2-3 weeks after you complete your enrolment. Thank you for your understanding.

Enrol Online

There’s no need to come into the clinic, you can enrol online - it’s secure and confidential. The online form will guide you and you will need to upload suitable identification:  

Enrol Here Online

Paper Enrolment

Paper enrolment forms are still available if you're not able to complete the online forms. For each person enrolling, simply print and complete:  the Enrolment Form, an Adult or Child Medical Questionnaire and email all files to admin@widdowsonspraguehealth.co.nz including a copy of your suitable identification: 

Not enrolled but need an appointment? 

 Just phone our friendly team for a casual appointment. Extra charges apply for casual appointments when you are not enrolled at our practice.

Are you registered for the online portal?

When you’re enrolled with us you can register for this portal, called Manage My Health (MMH). Then, any time you like 24/7 you can:

  • book appointments
  • request repeat scripts
  • view lab test results

Phone reception 09 435 5323 to start your registration

Please note that you cannot use the portal to book your first appointment with us as you will require a 30min consult (rather than standard 15min). Subsequent visits can then be booked on the portal once you have had your first appointment - please phone us on 09 435 5323 to book your initial consult.

Here’s How to Complete Your Registration  and How to Use The Portal

Our Services

Our general practitioners provide a range of specialist services including

  • GP and Nurse Appointments
  • Women's Health Checks (Including Cervical Screening)
  • Men's Health Checks
  • Well Being Support
  • Long Term Condition Care & Advice
  • Fracture Clinic
  • Minor Surgery
  • Travel Health
  • ECG
  • Liquid Nitrogen
  • Aclasta Infusions

Flu Vaccinations

Book your flu vaccination through the patient portal, using the online form to request an appointment or phoning us on 09 435 5323

Flu Vaccine - Patient Portal

Request Flu Vaccine Booking

Hours

<span id="Hours-and-fees"></span>Hours

Standard Hours

Monday - Friday 8am – 5pm for booked GP appointments 

Patient Fees

GP Consults - Enrolled Patients

Age Standard CSC
0-13 years FREE FREE
14-17 years $35.00 $13.00
18-64 years $50.00 $19.50
65+ years $50.00 $19.50

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

Nurse Consults - Enrolled Patients

Age Standard CSC
0-13 years FREE FREE
14-17 years $15.00 $15.00
18+ years $25.00 $19.50

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

ACC Consults - Enrolled Patients

Age Standard CSC
0-13 years FREE FREE
14-17 years $35.00 $19.50
18+ years $50.00 $19.50

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

New Patients

New patient consultations are 30 minutes with a GP, and 15 minutes with a Nurse or Health Care Assistant.

The charge for the first appointment for a new patient is $66.00

Read our Standard Payment Terms and Conditions here

Prescriptions

Age Collecting From Practice
(Non Urgent)		 Urgent /
Same Day Request
0-13 years FREE FREE
14-17 years FREE FREE
18+ years $25.00 $30.00

With CSC = $13 (all ages)

Prices effective from 1 July 2024

Read our Standard Payment Terms and Conditions here

Standard Payment Terms and Conditions

The Cost of Health Care in New Zealand

Healthcare in New Zealand is a mixture of free and subsidised services, where patients pay a fee to cover some of the costs of providing healthcare services.

Free and subsidised care is only available to New Zealand residents, with exceptions in some cases for visitors from countries like the UK and Australia where New Zealand have reciprocal agreements. Ask our reception team if you think you may be entitled to a funded service for your visit or have any other questions on our fees.

Useful Information About Fees at The Doctors

  • Payment is due the day of consultation or service - prior to your appointment.
  • Repeat prescriptions must be paid for before the prescription is issued or sent to a pharmacy.
  • All fees are based on a single appointment, extended consultations may incur additional charges. Fees may vary due to the time taken and materials used.
  • Medical consumables will be charged separately.
  • Weekends, afterhours and public holidays will incur additional fees
  • Accounts may only be set up with the approval of the Medical Centre Manager.
  • Accounts that are unpaid will be sent to Debt Collection. The debtor (patient) is responsible for all debt collection fees.
  • Normal consultation charges apply to Virtual or Phone Consultations.
  • Newly enrolled patients may require a double appointment for their first visit. A double appointment fee will apply.
  • Four hours cancellation notice for a booked appointment is required. Non-attendance will incur a normal consultation fee.
  • Our practice nurses are skilled professionals and there is a fee when you see them for advice or services.
  • If you have a Community Services Card, you may be eligible for a reduced consultation or prescription fee.
  • If not paid in full an additional $10.00 fee will be charged for all age groups

Our Team

Latest News

<span id="Latest-news"></span> Latest News

April Newsletter

Click here for our latest newsletter and what is going on in our practice to meet your needs.

General Enquiries and Feedback

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  • We welcome your feedback and always strive to provide the best care and advice. Please let us know by completing the patient feedback and General Enquiries form below. 

    (Please do not send clinical queries via this form. To book an appointment or request a prescription please log in to the online portal or phone reception)

  • Important to know

    • Green Cross Health and The Doctors medical centres follow this feedback management process in accordance with guidelines set by the Health and Disability Commissioner
    • If your feedback is sensitive or involves medical centre management, please contact Green Cross Health by emailing feedback.medical@greencrosshealth.co.nz
    • You can ask for help and advice from The NZ Advocacy service. The Nationwide Health and Disability Advocacy Service is a free service that operates independently from all health and disability service providers and agencies.
    • If you have concerns you are welcome to contact the Health and Disability Commission (HDC) about our service. Anyone can use this service, including the person who received the care, a family member or friend of the person who received the care, or a health or disability service provider or concerned person.
    • If you feel your privacy has been breached involving your own or other people's personal information, you can complain to the Privacy Commission

     

09 435 5323

537 Kamo Road
Kamo
Whangarei 0112

admin@widdowsonspraguehealth.co.nz

Monday - Friday 8:00am - 5:00pm
Closed public holidays.

 

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