Waimauku Doctors

Waimauku Doctors is a well established family general medical practice, in the Waimauku community. We have an excellent team of dedicated GPs and practice nurses and it is our aim to provide quality individual and family health care, with a focus on the importance of a strong relationship between patient and healthcare provider. We also have a satellite medical centre nearby Silver Fern Medical - a mere 120m walk away.

We are proud to be a Cornerstone Accredited practice. This achievement signifies a practice's commitment to patients by meeting legal/safety standards and essential standards set by The Royal New Zealand College of General Practitioners. This ensures you receive the highest quality care. Our medical centre is a large, purpose-built Medical and Accident centre with plenty of parking and ease of access. There is a disability parking space or patients are welcome to be dropped off at the front door. There are two ambulance bays. We usually have two doctors and two nurses available at any time with three doctors scheduled on busy days. One doctor and one nurse are available Saturday mornings.

Consultations are by appointment only and we appreciate your understanding that as a rural practice, sometimes there are delays due to urgent medical need or emergencies. Our patients may also have a support person present during a consultation.

In addition to the services mentioned below we also offer the the services of driving medicals, family planning and pregnancy, sexual health, and pharmacy.  The Waimauku Village Pharmacy is owned and operated by Robbie Hannon, who employs a skilled group of pharmacists and technicians to give advice and dispense medication. All prescriptions can be filled Monday to Friday. Robbie also has a full retail Pharmacy now located in the Waimauku Village, next door to our satellite medical centre Silver Fern Medical.  The pharmacy has been reconfigured to include a Podiatrist and Physiotherapist.  Performance Rehab is a physiotherapy clinic nearby and our patients can either be referred by our doctors or make their own appointments by calling Giovanni on 09 426 8815 or email info@performancerehab.co.nz.  Make your bookings directly with them.

Booking online

We are excited to be able to offer you a confidential online portal called Health 365 that allows you to access some of your clinical information including:

  • Access some of your clinical information including blood tests, notes, immunisations, measurements
  • Book appointment and view availability of your preferred Doctor
  • Request repeat prescriptions

To access the online service ask our receptionist about getting your email registered Health 365 or click here you will go directly to the portal to login.

Our Services

Adult and Child Medical Care

Your GP's surgery is far more than a place to go when you are feeling unwell and needing a quick cure. The doctor who sees you has gone through an extensive medical training to equip her or him to help children and adults of all ages with a range of physical and emotional difficulties. GPs are at the centre of the healthcare hub and will be aware of services and expertise that are available locally and further-a-field. GPs are also aware of the link that stress and unhappy life events have on physical health so know when to suggest a talking therapy rather than medication.

Waimauku Doctors is a traditional Family Medical Centre offering care from conception to end of life.

All our staff live locally and several have worked here since close to when the original practice opened over 30 years ago.

The area around Waimauku is unique in its wild west coast beaches and forests. It offers Aucklanders a varied and fulfilling lifestyle from farming, winegrowing, adventure tourism, horsing activities, fishing, cycling, hang-gliding, surfing, lifestyle farming and raising Kiwi kids to name a few. As the only local surgery, we are experienced in dealing with the effects of all these activities and enjoy caring for this energetic and caring community.

As there are no close hospital accident departments, we are experienced in dealing with trauma and emergency within the primary care setting.

The surgery is purpose built and modern offering plenty of parking and easy access.

We have a pharmacy, Waimauku Village Pharmacy www.waimaukupharmacy.co.nz, counselling services  and beauty therapists within the centre.

Minor Accident Care

Primary care practices offer a range of services and are able to deal with most minor accident care. If they are not able to deal with an injury they will refer on to the appropriate service.

We have a dedicated purpose built accident and treatment theatre for all forms of injury.

We offer fracture stabilisation, assessment and if appropriate, plaster casting by our experienced nursing and medical staff.

We undertake wound care, suturing  and dressing management.

Major injuries are cleaned and patient stabilised for transfer to appropriate hospital.

All medical and nursing staff undertake extensive Emergency care courses updated regularly e.g. PRIME.

We work closely with local ambulance and rescue helicopter services.

Minor Surgery

Minor surgery is commonly provided in primary care practices, providing fast, competent removal and biopsies of skin lesions. Other services include cosmetic work such as removal of benign moles and skin tags. Ingrown toenail surgery is also commonly provided. 

These conditions do not need to be referred to a hospital, perhaps saving you a long wait or a cancelled appointment when a more serious case takes priority. 
If your doctor is unable to provide the procedure you need, he/she may know a neighbouring GP who does. Otherwise, the PHO will have a list of GPs trained in particular operations.

  • Skin lesion removals
  • Skin cancer assessments
  • Vasectomy
  • Ingrown toe nail surgery

Repeat Prescriptions

Each GP surgery or primary care practice will have its own procedure for repeat prescribing but the following rules are common to most, if not all. Patients who are well-known to the practice who have a stable condition like asthma, hypertension or diabetes could be allowed to get a repeat prescription for up to six months. Repeat prescriptions are never given to patients who are not known to the practice and there is probably a blanket ban on repeats for narcotics and other drugs that could be misused as doctors are expected to monitor these drugs carefully.

We are happy to do phone scripts for medicines that patients are stable on. There is also the ability to request a repeat prescription for regular medication through our patient portal.

We prefer to see all patients within a 6 month time frame. We will not prescribe this way if more than a year has elapsed since a consultation has taken place. This is a medico-legal requirement. It may be necessary to come in for a consultation with the nurse or Doctor before a repeat script can be given.

In the event you have run out of necessary medication completely and if you are a known patient of ours and the Waimauku Pharmacy, the Pharmacist can issue an 'emergency supply' for 7 days only. You must then ensure you contact us to initiate your repeat script.

  • Allow 24 hours for checking and issuing
  • It is preferable that scripts are paid for when ordered, to avoid a charge at the end of the month
  • Repeat scripts cost $25
  • We do not email scripts

Vasectomy

If a man decides he does not want to father children, he may choose to have a vasectomy which is a simple and effective method of sterilisation.  During this surgical procedure, the vas deferens (the tubes carrying sperm from the testicles to the penis) are cut. A vasectomy can be carried out in a doctor's surgery and takes between 30 and 60 minutes.

This service is offered by Dr Harry Hillebrand who has over 20 years experience with vasectomies.  A consultation with Dr Hillebrand is required before making an appointment for the vasectomy procedure. Vasectomies can be scheduled out of routine surgery hours if requested.

Please contact the surgery to arrange your appointment and discuss costs.

Lab Results

Sometimes your doctor needs to take a sample of blood or urine either to discover what is wrong with you or to measure something in your blood so that the right medication is given to you. These tests could be anything from blood sugar to a full blood count or a sample of tissue to test for cancer.

While urine can generally be tested in the surgery, blood and other specimens are usually sent away for testing at a laboratory. Most results come back within 48 hours unless a very rare test is needed which has to go to a specialist lab further away when it might take a little longer.

For abnormal results the practice nurse or doctor will attempt to contact you; a current cell phone number is preferable.

We do not notify you if your results are normal.

Using the Patient Portal is an ideal way to view your recent lab results, but they will not be displayed in the Portal until they are back from the laboratory and viewed/actioned by the Doctor/Nurse. This can take up to 5 to 10 days depending on the test ordered.

Results are only given to the adult patient they pertain to unless there is prior arrangement for someone else to phone.

Liquid Nitrogen

Liquid nitrogen is a fast, effective treatment provided in many practices to treat viral warts, sun damaged skin, skin tags and many benign cosmetic lesions. It comes in a container with a nozzle and is usually applied by swab or spray. Often one treatment is all that is needed but sometimes it may need repeating after two weeks.
Because it cannot be stored for too long, you will often find that your GP will treat a number of patients one after the other. 

We have liquid nitrogen available every day.  Nurses can administer this after consultation with the doctor.  It is an excellent therapy for some warts, sun damaged skin and many other types of benign skin abnormality. Healing usually occurs without scarring.

For more information click here.

IUCD Insertion

An Intrauterine Contraceptive Device (IUCD) is inserted into a woman’s uterus to prevent pregnancy. Depending on the type of device, it will need to be changed after between three and five years.  
One particular brand of IUCD is often used to reduce heavy bleeding during periods. 

Mirena insertion by Dr Hillebrand and Dr Boorsma.

Immunisations

Immunisations are provided at all primary care practices and are one of the most important services they provide. Immunisation has led to the decline of many lethal diseases including meningococcal B meningitis.

The National Immunisation Schedule offers a series of vaccines free to babies, children, adolescents and adults. Visit the Ministry of Health website http://www.health.govt.nz/our-work/preventative-health-wellness/immunisation/new-zealand-immunisation-schedule to find out what vaccines are on the Schedule and when they are given.  Additional vaccines are provided free for certain eligible groups considered to be at high risk because of other medical conditions; find out more here http://www.health.govt.nz/our-work/preventative-health-wellness/immunisation/new-zealand-immunisation-schedule. These and other vaccines such as travel vaccines can be purchased by other people if they want them.

Immunisations are given by a practice nurse or doctor, having ensured beforehand that the person is not ill or suffering from allergies. Risks associated with immunisation are very rare.

Children have their own document to keep a record of these injections. Under the age of 5 this is usually their Well Child/Tamariki Ora My Health Book. The immunisation record may need to be shown, for example, when starting school or early childcare. The staff will also record the immunisation details on New Zealand’s National Immunisation Register. This computerised information system holds details of all immunisations given to children here and will alert families when immunisations are due.

Full childhood, teenage and travel vaccine service offered.

From July 1st, 2017 the Chickenpox Vaccine will become part of the schedule at 15 months. Any child born after April 1st, 2016 is entitled to this free. Any children born before April 1st, 2016 who have this vaccination, will be charged $85.00. 

If you anticipate overseas travel that requires travel vaccines, we encourage you do so 6 weeks before you leave if able.

Cervical Smears

All women who have ever been sexually active should have regular cervical smear tests every three years between the ages of 20 and 70. This includes women who have been immunised against HPV. This test detects abnormal cells which, if left untreated, could become cervical cancer. Very often these cells are made abnormal by a human papillomavirus (HPV) which is a sexually transmitted virus. Regular tests and treatment reduces the likelihood of this sort of cancer by around 90%. 

For more information about cervical smear tests click on the link to the National Screening Unit website http://www.nsu.govt.nz/current-nsu-programmes/national-cervical-screening-programme.aspx

All doctors can perform smears at Waimauku Doctors. If you would prefer we also have a Nurse smear taker at Waimauku Doctors and also at our other site Silver Fern Medical.

ECG

An ECG is a recording of your heart's electrical activity. Electrode patches are attached to your skin to measure the electrical impulses given off by your heart. The result is a trace that can be read by a doctor. It can give information of previous heart attacks or problems with the heart rhythm.

We have state of the art equipment with integration into patient record software.

Spirometry

Spirometry is available at Waimauku Doctors. It is a tool that measures how effectively your lungs are working. It is able to show how much air lungs are able to hold (their volume) and how much air can be breathed in and out (inhaled and exhaled) which is called flow. This tool is used to assess damage caused by conditions like COPD (chronic obstructive pulmonary disease – a group that includes bronchitis and emphysema), pulmonary fibrosis, cystic fibrosis and asthma. Results are shown on a graph called a pneumotachograph.

For more information click on the following link http://en.wikipedia.org/wiki/Spirometry

 

Travel Advice

Another service offered to you at your GP surgery (primary care practice) is advice and immunisation before you go to another country. While you are likely to have the immunisations needed to live in New Zealand, there may be other injections you need to protect yourself before going for example to Africa or South America. In some places you will need protection from rabies or malaria. Yellow fever vaccinations are only available at approved centres; please click here to view the centres in the Auckland region. Your doctor will be able to tell you what diseases you will need to be protected from in any named country and advise you on other medical matters. 

Ideally 6 weeks before travelling is a good time to get your vaccinations.

Well Child/Tamariki Ora Health Checks: 0 - 3 Years

All New Zealand children are entitled to 11 free health checks from birth to three years. The checks aim to ensure that children are growing and developing as well as possible. Included in the checks are clinical assessment, health education and family/whanau support.

Baby checks are at birth and then at 24 hours, five days and around 2-4 weeks. Babies are weighed and measured to ensure that they are developing correctly. These sessions provide a great opportunity for parents to ask questions from an expert and have any problem addressed; difficulties with breastfeeding or sleep for example. They can also be used to discuss immunisations and vaccinations. These checks will be carried out by your lead maternity carer (LMC).

Between the ages of 4-6 weeks and three years, there are seven core health checks available, typically these are around 4-6 weeks, 8-10 weeks, 3-4 months, 5-7 months, 9-12 months, 15-18 months and 2-3 years. These checks may be carried out by a Well Child Provider of your choice e.g. Plunket, Maori health provider, community nurse, a general practice team (doctor and practice nurse). Your LMC will be able to give you a list of Well Child Providers in your area.

More information about Well Child services is available on the Ministry of Health website.

Waimauku Doctors is very keen to promote good child health. All our nurses are trained in child development and advice. We also have baby scales and length measures.

Hours

Standard Open Hours

Monday - Tuesday:  8am - 5:30pm
Wednesday:  8am - 5pm
Thursday:   8am - 7pm
Friday:   8am - 5pm
Saturday:  8:30am - 12:30pm

Closed all public holidays. 

After Hours

We have an after hours roster of local committed practices for our enrolled patients.  We use Procare Nurse Triaging through Homecare Medical Ltd. Please phone the practice number (09) 411 8094 for advice. Your call is answered by a registered nurse who will triage and if required the nurse will then call the local duty doctor. There are additional fees for out of hours consultations and home visits.

Patient Fees

Enrolled Patient Fees

Age Standard Fees CSC
0 -13 years FREE FREE
14 – 17 years $35.00 $12.50
18 - 24 years $35.00 $18.50
25+ years  $49.00 $18.50
 
CSC - Community Services Card - for GP consults and ACC for enrolled patients.  Standard nurse consultations $30.00.  Overseas Visitors to NZ: $100.00

Saturday Surcharge an additional $20 for all patients.  Saturday Surcharge with ACC  $20.00

For a newly enrolled patient to Waimauku Doctors the first visit is generally "not yet funded". In this case the first consult fee will be $85 or $60 with a Community Services Card (CSC).  Payment is expected on the day of consultation. Late payments may incur extra charges. We accept cash, cheque, EFT POS, Visa and Mastercard.  Prices effective 1 December 2018.

If you DNA ('Did Not Attend') your appointment without notifying us you will be charged.

Casual Patient Fees

Age Casual Fees
0 - 13 years FREE
14 – 17 years $68.00
18+ years $85.00

 

Casual patients are those NZ residents who are not yet enrolled. We request that all fees are payable before consultation. Nurse consultations for casual visitors $45.00.  Overseas Visitors to NZ: $100.00.  Saturday Surcharge an additional $20 for all patients.  Saturday Surcharge with ACC  $20.00.  Payment is expected on the day of consultation. Late payments may incur extra charges. We accept cash, cheque, EFT POS, Visa and Mastercard.  Prices effective 1 December 2018

If you DNA ('Did Not Attend') your appointment without notifying us you will be charged.

 

ACC Enrolled Patient Fees

Age Enrolled ACC Fees
0 - 13 years FREE
14 - 24 years $30.00
25+ years $35.00

 

CSC - Community Services Card - for GP consults and ACC for enrolled patients.  Standard nurse consultations $30.00.  Overseas Visitors to NZ: $100.00. Saturday Surcharge an additional $20 for all patients.  Saturday Surcharge with ACC  $20.00. For a newly enrolled patient to Waimauku Doctors the first visit is generally "not yet funded". In this case the first consult fee will be $85 or $60 with a Community Services Card (CSC).  Payment is expected on the day of consultation. Late payments may incur extra charges. We accept cash, cheque, EFT POS, Visa and Mastercard.  Prices effective 1 December 2018

If you DNA ('Did Not Attend') your appointment without notifying us you will be charged.

ACC Casual Patient Charges

Age ACC Casual Fees
0 - 13 years FREE
14+ years $45.00

 

Casual patients are those NZ residents who are not yet enrolled. We request that all fees are payable before consultation. Nurse consultations for casual visitors $45.00.  Overseas Visitors to NZ: $100.00.  Saturday Surcharge an additional $20 for all patients.  Saturday Surcharge with ACC  $20.00.  Payment is expected on the day of consultation. Late payments may incur extra charges. We accept cash, cheque, EFT POS, Visa and Mastercard.  Prices effective 1 December 2018
 
If you DNA ('Did Not Attend') your appointment without notifying us you will be charged.

Medicals

Service Fee
Employment medicals start at $100
Insurance medicals $170.00
Driving medicals $85.00

 

If you DNA ('Did Not Attend') your appointment without notifying us you will be charged.

Vaccinations

Vaccination Fee
B12 injections / Iron $15.00
Depo Provera $25.00
Chickenpox $85.00
Rotavirus vaccine (oral) $80.00
Gardasil vaccine - 12 - 27 years FREE
Gardasil vaccine - 28+ years $143.00

If you DNA ('Did Not Attend') your appointment without notifying us you will be charged.

Other Service Fees

Service Fee
Phone prescription $25.00
Blood pressure $10.00
Pregnancy test $10.00
Ear syringing (enrolled) $30.00
Ear syringing (casual) $50.00
ECG $40.00
Liquid nitrogen $25.00
Complex wound management / dressings $7 - 15.00
Excision of skin lesions (multiple excisions at Doctors discretion) $280.00
IUD insertion $80.00
Jadelle insertion $130.00

 

If you DNA ('Did Not Attend') your appointment without notifying us you will be charged.

Our People

Mandeeps Manage  
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Dr Lynsey Murdock

Long term locum until the end of summer 2020

Long term locum until the end of summer 2020

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Dr Natasha Trpkovska Ilievska

MD 2011 Skopje

Qualified doctor who is training to be a GP - Natasha is with us until June 2019

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Dr Peter Medcalf

BChir 1982 MB 1983 Camb

Locum until the end of March 2019

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Dr Kathy McDonald

MB ChB 1983 Auckland; Dip Obst 1985 Auckland; MRCGP 1988; Vocationally Registered

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Dr Philippa Ho

MB ChB 2006 Otago; FRNZCGP 2014; Vocationally Registered

Currently on maternity leave until June 2019

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Dr Harry Hillebrand

MB ChB 1985 Auckland; Dip Obst 1987 Auckland; FRNZCGP 2000; Vocationally Registered

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Dr Catherine Fisk

MB ChB 1983 Auckland; Dip Obst 1986 Auckland; FRNZCGP 2008; Vocationally Registered

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Dr Gina Boorsma

Artsexamen 2000 Vrije; Specialist (GP/FM) 2010 Netherlands

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Enrol Now

We warmly welcome new patients.  Being enrolled has many advantages:

•    We send you reminders and recalls for important health management
•    Pay less to see the doctor
•    Pay less for prescriptions (for subsidised medicines prescribed by your doctor)
•    Appointment bookings

Simply ask at reception or download our enrolment form below. Complete all the sections and send back to us by email, post, fax or bring it in with you.  You may need to bring in an original ID document (e.g. Drivers’ License, Birth Certificate, Passport) before your first visit - call our team to find out.

You do not need to be a patient with us to be seen by one of our medical team.If you’re a visitor to the region and need medical care, you’re also welcome. Please call our friendly team for an appointment.  All visitors and casual patients, please be aware that extra charges can apply when you are not enrolled.

There are many more benefits to enrolling, click here for general Enrolment information.

Latest News

When we have news to share with you it will be posted here. Keep checking in to see what we are up to.

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