The Doctors Westshore, Napier

The Doctors Westshore, formerly known as Dr Marjory Craig's practice.  The Doctors Napier joined forces with Marjory Craig in 2016 and The Doctors Westshore joined our group of Napier clinics.  In June 2018 Dr Marjory Craig retired after 30 years of care to the Westshore Community. 

As well as having a permanent GP, The Doctors Westshore now has a full time nurse available to provide a full family general practice service. All of our systems are fully computerised, allowing us to access test results directly from the laboratory. 

The Doctors Napier will provide after hours care during week nights, weekends and public holidays.

Some exciting developments at The Doctors Westshore

Here at The Doctors Westshore we're always trying to improve how we deliver care and advice to you, your family and our community. 

It's important that we make sure all our patients are seen at the right time by the right person, doctor or nurse. So, what's changing? 

  • When you phone us to make an urgent appointment our healthcare team will assess your needs. We'll take your details and someone from your healthcare team will call you back to assess you.
  • If your medical issue is deemed urgent we'll book you in on the same day with an appointment.  If the issue is less urgent we will book you an appointment in advance to suit your schedule.  In many cases, we can even help you with care and advice over the phone.

We value your thoughts.  If you have any feedback about any of our recent changes, please feel free to get in touch with any of our team.

Are you OK? It's OK to ask for help

Suicide rates within New Zealand are increasing at a rapid rate.  It is a worldwide problem.

Hawkes Bay alone has devastatingly high suicide rates, with the East Coast having the highest rate in New Zealand. 

Our whanau, our community, our nation need us!  Ask your loved ones the hard questions.  Don't assume "they'll be OK". 

If you need help, asking for help is OK! Asking for help can be daunting, but asking is your first step to get the help you need. 

Our team at The Doctors are always here to help.

How can I access help? 

If you are feeling suicidal or have concerns that someone is suicidal, we treat this as a matter of urgency.  Call our clinic and ask to speak to a nurse or GP urgently.  You do not have to go into detail with our call centre/front desk staff, simply let them know your matter is urgent. 

Alternatively, you can present into our Napier clinic, 30 Munroe Street and ask to be seen urgently, you will be seen as a priority. 

I can't afford to see my doctor but I need help?

Never let the cost of a consultation stop you from accessing help.  We have access to different funding streams when cost is a barrier, in particular for mental health issues.  This may mean your visit can be partially or fully funded.  If we cannot access funding for you and it is a mental health or medical emergency, it is our policy to see you regardless of whether payment can be made or not. 

Where else can I get help? 

  • 0800 112 334 - Emergency Mental Health Service (Crisis Team)
  • 06 8788109 - Hawkes Bay Hospital - Community Mental Health
  • Free call or txt 1737 any time for support from a trained counsellor
  • 0508 828 866 - Suicide Crisis Helpline
  • 0800 543 354 - Lifeline
  • 0800 787 984 - Youthline

You can always find more information by going to Lifeline

Book an appointment online

The online patient portal Manage My Health (MMH) is available at The Doctors Westshore for all enrolled patients to:

  • Request repeat scripts 
  • Book appointments with Doctors 
  • Access test results 

Please contact us directly to start your registration. Then click here for How to Use It and How to Register. You can click here to go directly to the portal to register with us.

Our services

We have a range of medical services available on-site and patients who are enrolled with us also have full access to all of the services available at our Munroe Street practice in town.

family healthcare | nurse services | child development | elderly care | mental health | minor surgery | childhood immunisations

Photo Credit: Health Hawkes Bay

Hours and fees

Open 8.30am - 5.00pm Monday to Friday

Mon - Fri 8am – 5pm Standard GP Consultations

(up to 15min)

age

enrolled

enrolled csc* holder

casual

casual with csc/huc*

0-5

free

free

$23.00

$23.00

6-13

free

free

$68.00

$62.00

14-17

free

free

$68.00

$62.00

18-24

$42.00

$19.00

$85.00

$70.00

25 +

$43.00

$19.00

$85.00

$70.00

ACC GP Consultations

age

enrolled

enrolled csc* holder

casual

casual with csc/huc*

0-13

free

free

free

free

14-17

free

free

$47.00

$41.00

18+

$38.00

$19.00

$47.00

$41.00

 

*csc = community services card  I   huc = high user card 

blood tests $5.00  I  charges apply for any materials used  I   please note any consultations longer than 15 minutes may incur a higher fee   I  overseas visitors $97.00

NB: All prices are subject to change without prior notice

The Doctors Napier provides after hours care for The Doctors Westshore patients.

Our Healthcare Team

Your Westshore Healthcare Team members:

Doctors

  • Dr Fiona Wylie
  • Dr Mark Sweetapple

Nurses

Jacqui, Jennie

Reception

Vicky, Chrissy, Sandra

Dr Fiona Wylie

Dr Wylie joined our Westshore team in June 2019.  Dr Wylie originally worked at our EIT campus before taking maternity leave. 

Dr Mark Sweetapple 

MB ChB, Dip Obst, FRNZCGP

Dr Sweetapple is a permanent GP at our Napier Clinic and has been part of The Doctors for 20 years.  
Dr Sweetapple is a graduate of Auckland Medical School, and is interested in family medicine. Outside of work he is interested in sports, tramping, reading and family activities.
He will be working from our Westshore clinic one day a week.

 

Enrol now

The Doctors Westshore warmly welcomes new patients from out of the Hawkes Bay Region and are new to the area.  Due to demand, we are currently unable to take any local patients, who already have a local GP.  If we cannot register you at Westshore you may be offered an enrolment with one of our other clinics

 Being enrolled has many advantages:

•    We send you reminders and recalls for important health management
•    Pay less to see the doctor
•    Pay less for prescriptions (for subsidised medicines prescribed by your doctor)
•    Appointment bookings

Simply ask at reception or download our enrolment form below. Complete all the sections and send back to us by email, post, fax or bring it in with you.  You may need to bring in an original ID document (e.g. Visa, Birth Certificate, Passport) before your first visit - call our team to find out.

You do not need to be a patient with us to be seen by one of our medical team.If you’re a visitor to the region and need medical care, you’re also welcome. Please call our friendly team for an appointment.  All visitors and casual patients, please be aware that extra charges can apply when you are not enrolled.

There are many more benefits to enrolling, click here for Enrolment information.

If you are a visitor to the region and need medical care, you are also welcome at The Doctors Napier. 

Latest News

When we have news to share with you it will be posted here.  Keep checking in to see what we are up to. 
You can also follow us on Facebook to keep up to date with the latest news by clicking
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