For the latest patient information and what is happening in our clinic, click the link below
The Doctors Westshore is currently CLOSED until further notice. While our clinic may be closed, you are still welcome to access care at our Greenmeadows Clinic, 524 Kennedy Road. Please contact the clinic before coming in on 06 8446277
While we are at Level 4 we are trying to limit to face to face consultations as much as possible.
This means the majority of our consultations will become phone or video consultations. Our phone lines will still be open and operating.
We are dealing with a huge volume of calls right now so please bear with us, while we work through these changes.
Please watch this space for the most up to date information as to what is happening within our clinics.
Coronavirus symptoms? Phone Healthline 08003585453 or phone us first 06-835 5661, please stay in your car, do not come into the clinic. Click here for info.
The Doctors Westshore, formerly known as Dr Marjory Craig's practice. The Doctors Napier joined forces with Marjory Craig in 2016 and The Doctors Westshore joined our group of Napier clinics. In June 2018 Dr Marjory Craig retired after 30 years of care to the Westshore Community.
As well as having a permanent GP, The Doctors Westshore now has a full time nurse available to provide a full family general practice service. All of our systems are fully computerised, allowing us to access test results directly from the laboratory.
The Doctors Napier will provide after hours care during week nights, weekends and public holidays.
Some exciting developments at The Doctors Westshore
Here at The Doctors Westshore we're always trying to improve how we deliver care and advice to you, your family and our community.
It's important that we make sure all our patients are seen at the right time by the right person, doctor or nurse. So, what's changing?
- When you phone us to make an urgent appointment our healthcare team will assess your needs. We'll take your details and someone from your healthcare team will call you back to assess you.
- If your medical issue is deemed urgent we'll book you in on the same day with an appointment. If the issue is less urgent we will book you an appointment in advance to suit your schedule. In many cases, we can even help you with care and advice over the phone.
We value your thoughts. If you have any feedback about any of our recent changes, please feel free to get in touch with any of our team.
Are you OK? It's OK to ask for help
Suicide rates within New Zealand are increasing at a rapid rate. It is a worldwide problem.
Hawkes Bay alone has devastatingly high suicide rates, with the East Coast having the highest rate in New Zealand.
Our whanau, our community, our nation need us! Ask your loved ones the hard questions. Don't assume "they'll be OK".
If you need help, asking for help is OK! Asking for help can be daunting, but asking is your first step to get the help you need.
Our team at The Doctors are always here to help.
How can I access help?
If you are feeling suicidal or have concerns that someone is suicidal, we treat this as a matter of urgency. Call our clinic and ask to speak to a nurse or GP urgently. You do not have to go into detail with our call centre/front desk staff, simply let them know your matter is urgent.
Alternatively, you can present into our Napier clinic, 30 Munroe Street and ask to be seen urgently, you will be seen as a priority.
I can't afford to see my doctor but I need help?
Never let the cost of a consultation stop you from accessing help. We have access to different funding streams when cost is a barrier, in particular for mental health issues. This may mean your visit can be partially or fully funded. If we cannot access funding for you and it is a mental health or medical emergency, it is our policy to see you regardless of whether payment can be made or not.
Where else can I get help?
- 0800 112 334 - Emergency Mental Health Service (Crisis Team)
- 06 8788109 - Hawkes Bay Hospital - Community Mental Health
- Free call or txt 1737 any time for support from a trained counsellor
- 0508 828 865 - Suicide Crisis Helpline
- 0800 543 354 - Lifeline
- 0800 787 984 - Youthline
You can always find more information by going to Lifeline
Book an appointment online
The online patient portal Manage My Health (MMH) is available at The Doctors Westshore for all enrolled patients to:
- Request repeat scripts
- Book appointments with Doctors
- Access test results
Please contact us directly to start your registration. Then click here for How to Use It and How to Register. You can click here to go directly to the portal to register with us.