New patients warmly welcome

The Doctors Napier warmly welcomes new patients. Give us a call or drop in to reception find out about enrolling with us. Our reception team are happy to help you through the enrolment process.We also welcome casual and walk-in patients for urgent care on evenings, weekends and public holidays. 

Enrol now

Being enrolled with us has many advantages: 

  • Pay less to see the doctor 
  • Pay less for prescriptions (for subsidised medicines prescribed by your doctor)
  • Consistency of care - we know you and your family's health history.  

And that's not all! Enrolled patients also have access to:  

  • Repeat prescriptions by telephone where appropriate
  • Reminder service for health checks 
  • Practice nurse advice
  • House calls when appropriate
  • Telephone advice
  • After hours service

When you are enrolled with our medical centre, we are funded by our Primary Health Organisation (PHO) for your continuing care so you pay less to see the doctor or nurse and have access to many free or subsidised services.

Whenever possible, we recommend that you come to us when you need healthcare even if it may seem less convenient at times. Seeing your own regular family doctor and health professionals in the centre where you are enrolled is better for you and your family because we can get to know you and your health needs. 

Your health records are held with the centre you are enrolled with, and any doctor who sees you in our centre can check your notes to review your history. Please also bear in mind that while you are free to go elsewhere for health care, you will usually pay more if you go to a medical centre where you are not enrolled. 

Remember to let us know whenever you move so we can keep your address up to date - you can do this online. If we don’t have contact with you at least once every three years, we may lose funding to care for you and you may then be charged casual patient fees.

How do I enrol?

Simply complete a form available at the medical centre of click on the enrolment form below.  If you are a NZ citizen (including people from the Cook Islands, Niue, or Tokelauan), you must provide one of the following:

  • NZ passport
  • NZ certificate of identity
  • NZ birth certificate, Cook Islands, Niue or Tokelau birth certificate,
  • NZ certificate of citizenship
  • Descent registration certificate
  • Social security benefit papers (with two forms of supporting ID information, one with a photo unless a passport is provided).

When you enrol, we’ll book you in for a free health assessment, this will give you a snapshot of your health as it stands and help us work with you towards keeping you well.

"Once I'm enrolled can I go to other practices?"

Yes you can - but you will be charged the higher casual patient rates, as the PHO funds your care at only one centre at a time.

Download the enrolment form here and the Health Privacy Information for you to keep here.