Open Monday to Friday: 8:00am – 5:00pm. Closed public holidays. For after hours care, please call our usual number 07 307 0586. Your call will be answered by a registered nurse. On weekends Whakatane Hospital's Emergency Department provides a free GP service from 10am-4pm.

Patient charges

The Doctors Phoenix provide a competitive fee structure for all consultations and services. However, fees for all services may vary according to the time, materials and complexity involved.

NB: Failing to attend your appointment without cancelling or notifying reception will result in a non-attendance charge of $15.00.

Enrolled Patients

 Age Fee
Children (under 13 years) FREE
Youth (13 years – 17 years) $20.50
Adults (18 to 64 years) $34
Adults (65 years and over) and High User Card $29

Casual Patients

 Age Fee
Children (under 6 years) $35
Children with HUC/CSC $25
Youth (6 years – 17 years) $60
Adults with HUC/CSC $70
Adults (18 years and over) $90

Prices effective 26 March 2018

ACC enrolled patient charges

 Age Fee
Children (under 13 years) FREE
Youth (13 years – 17 years) $20.50
Adults $34

Prescriptions

Service Fee
Repeat prescription $18
Prescription faxed to pharmacy $21