Do you have a complaint or feedback for us?

At Green Cross Health we always strive to provide the very best patient care and service. If you have a comment or a concern about the care you or a family member received at a Green Cross Health medical centre, we would like to know.

Please speak to the Complaints Officer at the medical centre in the first instance. For a list of Complaints Officers click here.  

If you do not feel comfortable talking to your medical centre, or you are not satisfied with the response you have received, please contact our Clinical Services and Quality Team by clicking on this email link.

If you are not happy with how your complaint was handled, you can also contact the Health and Disability Commissioner (HDC) on 0800 112 233 or complete the HDC online form by clicking on this link.